NHTSA Recall 24V031000
NHTSA Campaign Id 24V031000; Date: Jan. 19, 2024
a detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Recalled Vehicles:
2011 Ford Explorer; 2012 Ford Explorer; 2013 Ford Explorer; 2014 Ford Explorer; 2015 Ford Explorer; 2016 Ford Explorer; 2017 Ford Explorer; 2018 Ford Explorer; 2019 Ford Explorer
Component: Structure:body:roof And Pillars
Manufactured by: Ford Motor Company
Affected Units:: 1,889,110
Recall Summary:
ford motor company (ford) is recalling certain 2011-2019 explorer vehicles. the a-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
How to Fix:
dealers will inspect and replace the a-pillar trim as necessary, free of charge. interim letters notifying owners of the safety risk are expected to be mailed march 13, 2024. second letters will be mailed once the remedy is available. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 24s02.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: