NHTSA Recall 24V536000
NHTSA Campaign Id 24V536000; Date: Jul. 18, 2024
a vehicle fire increases the risk of injury.
Recalled Vehicles:
2017 Chrysler Pacifica Hybrid; 2018 Chrysler Pacifica Hybrid
Component: Hybrid Propulsion System
Manufactured by: Chrysler (fca Us, Llc)
Affected Units:: 15,910
Recall Summary:
chrysler (fca us, llc) is recalling certain 2017-2018 pacifica plug-in hybrid electric (phev) vehicles that received a software update remedy under nhtsa recall number 22v-077. the battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
How to Fix:
owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. owner notification letters are expected to be mailed september 6, 2024. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is 73b. vehicles previously repaired under recall 22v-077 will need to have the new remedy completed.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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