NHTSA Recall 24V538000
NHTSA Campaign Id 24V538000; Date: Jul. 18, 2024
a vehicle fire increases the risk of injury.
Recalled Vehicles:
2019 Chrysler Pacifica Hybrid; 2020 Chrysler Pacifica Hybrid; 2021 Chrysler Pacifica Hybrid
Component: Hybrid Propulsion System
Manufactured by: Chrysler (fca Us, Llc)
Affected Units:: 3,606
Recall Summary:
chrysler (fca us, llc) is recalling certain 2019-2021 pacifica plug-in hybrid electric (phev) vehicles. the battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
How to Fix:
owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. owner notification letters are expected to be mailed september 6, 2024. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is 72b. this recall is an expansion of nhtsa recall number 22v-077.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: