All Investigations » Investigation PE09033

  Defect Investigation of Torque Converter Output Shaft Failure

Investigation of Torque Converter Output Shaft Failure

Subject: Torque converter output shaft failure
Components covered:
  • Automatic transmission
  • Automatic transmission torque converter
Investigations Summary: This investigation was opened on Jul. 15, 2009. It was closed on Nov. 17, 2009. Odi has received 227 owner complaints alleging a sudden and unexpected loss of motive power due to an internal transmission failure in the subject vehicles. Of those complaints, 124 can be attributed to the torque converter output shaft splines stripping causing a sudden loss of power to the drivetrain. The remaining 103 complaints experienced a loss of motive power but the specific internal failure cause within the transmission is not known. Odi has upgraded the investigation to an engineering analysis (ea09-016) to continue its assessment of the scope, frequency and safety-related consequences of the alleged defect.
Vehicles Affected by this investigation:
  • 2004 Ford Freestar
  • 2005 Ford Freestar
  • 2004 Mercury Monterey
  • 2005 Mercury Monterey

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