Horn Assembly problems of the 2004 Dodge Durango

The contact owns a 2004 Dodge Durango. The contact stated that while driving approximately 20 mph the horn began to sound, the door locks began to unlock and lock. Smoke began to rise from the dashboard, and one of the engine pistons came through the floorboard. The vehicle was taken to her home where it remained parked. The contact noticed there were holes within the engine and the piston casings were shattered. The failure was not diagnosed or repaired. The manufacturer was notified and the contact was informed they would not honor the recall associated with NHTSA campaign id number 07v092000 (electrical system: instrument panel), due to the contacts original dealer being out of business. The failure mileage was 114,050.

The contact owns a 2004 Dodge Durango. In September 2009 she noticed smoke coming from the electrical instrument panel. A local mechanic stated that the failure was caused by plastic within the cluster panel. The dealer stated that the failure was repaired per recall 07v092000 electrical system: instrument panel; however, when the vehicle was towed to the dealer they found that the recall was not repaired. After the dealer repaired the instrument cluster the horn and seat belt failed to operate normally. The dealer stated that failure was not caused by the recall repair; therefore, they are not responsible. The failure and the current mileage were not available. Updated 12/30/09 also when the consumer unlocked the vehicle manually, the alarm goes off and will not stop. Updated 12/30/09.

I received a recall notice in Nov/Dec 2007 from Dodge regarding a recall on my 2004 Dodge Durango. I immediately made an appointment upon receiving the notice and had it repaired on Jan. 2, 2008. The recall was for a wiring cluster behind the instrument panel , it would malfunction resulting in a fire. Recently while on a camping trip with my children, brother and sister in law and my sister and her family the car caught fire. It had been parked since approximately 5:00 the day before. We woke up on Sunday morning and were standing around the campfire and all of a sudden the horn on my car beeped. I immediately checked to make sure all the kids were accounted for and they were. My 12 year old son ran down and yelled back the car was on fire. I looked down and saw flames shooting form the windshield and the top of the car. None of us had a fire extinguisher but someone yelled grab the coolers because it had bottled water in there. We quickly doused the fire with water and extinguished it. The fire dept. Came out and said they believed the fire started behind the instrument panel in the dash. I filed a report with my insurance and the adjuster looked at the car and totaled and concurred with what the fire dept. Had said. I filed a claim with Chrysler and their response to me was that "your car is out of warranty,we're sorry but we can't help you". I am highly upset about this. If I had been driving this car when the problem occurred not only would I have not made it out but my four children(two of whom are in car seats) would have met certain death. I need your help investigating this. My car is at a salvage lot in greensboro, nc and this needs to be investigated. Chrysler didn't even take the time to look at it. Their response is not right and I should not be penalized for their negligence. I really need your help here. Thanks so much!.

The contact owns a 2004 Dodge Durango. When the contact first purchased the vehicle, the oil light would illuminate, indicating that an oil change was needed. The vehicle also shut off at least five times on the freeway. It would usually immediately restart, but then kick back after it would start. She took the vehicle to the dealer and asked about recalls and other complaints and was informed that none were available. She received a recall notice for NHTSA campaign id number 03v528000 (electrical system:wiring:interior/under dash). The contact took the vehicle back to the dealer and was informed that they did not have the parts available. She took the vehicle back to the dealer numerous times, but was informed that the parts were unavailable. She constantly changed the oil in the vehicle and would go three weeks before the oil indicator would illuminate again. The vehicle began to smoke under the hood and she returned to the dealer. The contact noticed a chemical smell and used an extinguisher to prevent any further damage. Someone attempted to place the vehicle into drive, but it would not budge. The vehicle was then placed into reverse, which caused more smoke emission. The vehicle was towed to the new dealer and the cluster was replaced with a defective part. The contact then noticed headlight, dome light, vanity light, and window issues. She took the vehicle back to the dealer and they charged her for the diagnostic and stated that the cluster was defective. After they repaired the cluster again, the issue seemed to worsen and the horn began honking intermittently. She spoke with the dealer and manufacturer, but they offered no assistance. The current mileage was approximately 72,300 and failure mileage was approximately 5.

First the horn started going off all by its self and they said that happens every so often. It could be electrical they said and tried to fix it. I got my new Durango back and then it over heated. I was on I-95 when then it over heated. It was towed. They said it was the electrical problum with the horn and they couldnt get it to overheat. Mabey it was a glitch in the system. They said. Then it wouldnt crank , three times this happend. They had to tow it. Costing them a little money. Well accualy it cost Dodge well over 350. 00 plus cost of trying to figure out whats wrong. And keeping a vehicle I pay 556. 00 per mo. For. I know this may be a small problum to you but someone said something about a lemon law should be in afect. I just want my vehicile back because I still have to pay for this SUV. While there( trying to figure the electrical problum out ) im tierd of this please help!!!!!!!!!! I have two kids and this is the 2nd car ive purchased. The first one I bought I was saticfied with, but got to small for my new family. I love my SUV and paid 35,0000. 00 and it wont even start. It drains the battery all by its self overnight.