Three problems related to software have been reported for the 2004 Dodge Durango. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Dodge Durango based on all problems reported for the 2004 Durango.
Oem cd player has become inoperable due to battery change. This is a known issue with all makes and models of dcc. Even new 2013 and 2014 models. Dcc refuses to do anything about this. Dealers charge big bucks to re-flash control module so that cd player is again recognized by computer. Why should a vehicle have to be re programmed every time a battery goes dead? this is an obvious design flaw in software and the public should not be footing the bill for it.
Electrical system - engine management software update - since update, several functions are not operating as they did when the vehicle was new. Prior to the upgrade interior lights dimmed before shutting off, they no longer do, after the upgrade, the driver memory system that remembered seat and mirror positions, heat/ac settings and radio settings now functions differently . . Also, not sure if this is related but the drivers door, when closed would not turn the interior lights off. The frustration is that there is no longer a mechanical switch to accomplish this so it appears that this process is software controlled. Also within the past two weeks, the engine overheated for no apparent reason. To date, the problem has not recurred.
On 6/28/2004, my ac stopped blowing cold air, the airbag light came on and stayed on, and my gear shift would not go into park. I took it to the dealership and they fixed the gear shift. The ac not working is a result of an apparent computer problem that requires a software update. The software update did not fix the problem. I have taken my Durango in for service 4+ times and the ac is still not fixed. It blows hot air at random. You cannot drive with the windows down because of the load noise. It hurts your ears and you have to immediately roll them up, same thing with the moon roof. The airbag light was repaired by replacing a module. The informed me that the computer was not communitcating with the airbag, resulting in the airbag light to come on. Does this mean that the airbag will not deploy on impact if the computer is not recognizing that it has an airbag.