Transmission Not Go Into Gear problems of the 2012 Dodge Durango

While driving my 2012 Dodge Durango I noticed my gear would shift to manual in the 4th gear without me having to move the gear stick. I did some research and found that this was common in a lot of Dodge/Jeep/Chrysler vechiles. I take my care in for regular inspections and make sure my car is running. I think this is a manufacturing mishap and needs to be addressed. I was told it was my transmission cycloid.

After backing out of parking space put vehicle in drive. Upon placing my foot on accelerator I noted that vehicle barely moved. Looked to see if vehicle was in drive. Display read 4. Attempted several times to put vehicle in drive without success. Had to put vehicle in park, turn engine off and the restart. This was the first time this has occurred. Vehicle at dealer now. This incident occurred 1 day after I noted vehicle was not shifting into gear when placed in drive or reverse. Would have to wait, after moving gearshift, before transmission would actually shift to drive or reverse. At one point I placed foot on accelerator when transmission had not shifted and vehicle lurched backwards.

The contact owns a 2012 Dodge Durango. The contact stated that while driving 23 mph, the vehicle failed to shift gears and accelerate. The failure recurred frequently. The vehicle was taken to the dealer but they were unable to determine the cause of the failure. The failure was reported to the manufacturer. The VIN was not available. The failure mileage was 100. The current mileage was 14,000.