general problems of the 2013 Dodge Durango

Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.

The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.

What component or system failed or malfunctioned, and is it available for inspection upon request? the passenger active head restraints (ahr) deployed for no reason. I was sitting in in the passenger side seat talking to my wife, in the driveway, when the ahr deployed without cause. The head restraint struck me on the back left side of head with force. My neck is starting to stiffen up. Yes it is available for inspection. I will send pictures. How was your safety or the safety of others put at risk? the force generated during the deployment of an active head restraint (ahr) system is significant, I know because I was hit on the back of the my head thankfully I was not driving. My safety concern is two fold, one injury from ahr deploying inadvertently and elderly person might be at more risk for this type of injury. Two, ahr deploys striking driver while the car is in motion causing an accident. Also, this might be related to an open investigation by the national highway traffic safety administration (NHTSA action number: pe19014) has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

While causally driving down the road, without warning, the passenger headrest on my 2013 Dodge Durango violently "exploded" forward. Thankfully, my son who was riding in the passenger seat, was sleeping with his head bent forward so it didn't hit him. Upon inspection (by myself), the active head restraint feature is held together by plastic, which obviously failed. I searched on the internet and this appears to be a common problem, and each time it's due to this plastic clip failing. This is totally unacceptable. I have the headrest available for inspection. It was brought to the dealer who wants $950 to replace it. They said the warranty expired less than a year ago. Again based on internet research, apparently Dodge/chysler just recently extended the warranty to 10 years for 2014 models (and possibly 2013?). How convenient to extend a warranty short of the period covered. Not only shouldn't I be responsible for the cost of replacement for such a dangerous feature, but what happens when I'm driving and the driver's side suddenly fails and I'm violently hit in the back of the head and swerve into on-coming traffic? ironic that these "active head restraint" features are causing injuries instead of preventing them. These headreasts need to be recalled immediately before more people are injured or killed.

Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headrest sits too far forward. Fortunately my son wasn't sitting in the seat when it happened.

The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

Was sitting in the car while parked and the drivers side headrest deployed.

The active restraint in the driver’s side headrest deployed on it’s own without the vehicle being in a collision.

I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.

Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.

Passenger active head restraint deployed unexpected and without collision.

The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.

While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let’s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The SUV was not involved in any collision for this to have happened. Please help.

The headrest has opened and nothing caused that to happen.

Driver seat headrest “exploded” open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.

Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.

I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched. ”.

I purchased a 2013 Dodge Durango from new smyrna beach Chrysler Dodge Jeep at the end of July 2018. The morning after we purchased it the car wasn't acting right and wouldn't start. After having my vehicle up there until the end of August they finally replace the fuel relay pump. I got a letter saying that there's a recall on the vehicle and the part that was put in was a part of the recall. My vehicle started acting funny and doing the same things that it did less than two years ago. It's been struggling to start and I have video of it from from less than two years ago and now doing the same thing. I had my vehicle towed to the dealership and they told me that my battery was dead and they couldn't do anything until I replaced it. My battery was not dead when I left my house and this is what the recall does it drains the battery. I was almost in an accident less than two weeks ago when my car stalled while I was driving home with my four children in the car. The dealership made me purchase a new battery and are asking me to get an authorization from Chrysler to cover the charge and the part of I have to now pay for that too. I looked my car up and it's showing other recalls as well. I reached out to gibs law firm because they have a huge class action suit because of my same issue. My family is struggling and my husband is missing work because we don't have our vehicle.

Head rest popped out while driving.

While driving down the road the passenger side rest deployed hitting my wife in the back of the head. On further inspection the plastic holding the latch had broken.

As we were getting in the truck the driver side airbag on the head rest exploded. Thank god I wasn't in the seat just yet when it went off.

The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .

Tl-the contact owns a 2013 Dodge Durango. The contact stated that while driving approximately 50 mph the anti whiplash cushion detached from the head rest of the passenger side seat. The vehicle was not involved in an accident. The vehicle was not taken to the dealer or an independent mechanic for a diagnosis. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 69,000. Bp.

Head rest popped out and into back of head while driving on both driver side and passenger side. Occurred at different times, not simultaneously.

I dropped the keys between the car seat and the console. I moved the seat to the farthest position that I would go back. I turned to sit on the outside of the door frame in order to put my left hand in to reach the keys. There was nothing moving before I moved my hand. As soon as I touched the keys the seat came down on to my left ring finger. I t just moved in a downward position. I called 911 because I was unable to free my hand. The winslow police department responded and assisted with freeing my hand. The car was parked in the driveway and not moving at the time. I went to the patient first care center and they did x-rays on my hand.

While driving in a parking lot at aprox 15 mph drivers side head rest exploded slamming into the back of my head causing some pain . This startled me and if in a different scenerio could have caused an accident. When dealer contacted they stated clips could of broken, and not covered by the warranty.

Backing out of garage and th drivers side head rest ejected. No rear impact or anything. It hit me in the back of the head and scared me to death. Took the car by the Dodge dealership and they said it was not under warranty and they zip tied it together.

The contact owns a 2013 Dodge Durango. While operating the vehicle, the air bag sensor indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat wiring harness was faulty. The vehicle was repaired, but the failure reoccurred approximately 4,000 miles later. The manufacturer was notified of the failure. The failure mileage was 36,000.

Since day one of owning the Durango I have had a bad vibration in the steering wheel, larry h miller Dodge in avondale told me I had bad tires so I replaced the tires (@450 miles) then they told me that I had bad wheels so I replaced them with new tires and wheels. I still have the vibration and my vehicle has been in the dealer over 7 times now. Today lhmd service manager explained to me that they took wheels off of a new Durango on the lot and the vibration was worse, they went on to tell me that "all Durango's have this vibration" . The vibration can be felt in the steering wheel and could cause loss of control of vehicle if vibration gets worse (or if defective part that is causing vibration fails). I would like to know where I should go from here.

1. Owned car since Jan 2013. Leather started cracking immediately. Took into dealership and they said I had to get fixed. Went back to shop for something else and mentioned the cracking again and was told I could have gotten fixed but my coverage had expired. The cracking is really bad on the armrest in car. Have been over to dealership and called regarding the recall I have. It is always on backorder and someone will call when in. I have not received a call and I see this is a serious recall. Is this really important to the dealership that these recalls gets repaired. I would like to get this repaired immediately as well as my cracking leather which has been overlooked.