Dodge Durango owners have reported 2 problems related to body hatchback/liftgate support device/strut (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Durango based on all problems reported for the Durango.
The contact's daughter owns a 2016 Dodge Durango. The contact stated that while her daughter was taking out an item from the trunk, the rear liftgate inadvertently closed on her back. The contact stated that her daughter's back was badly injured. The contact stated that her daughter was taken to the hospital and was informed that she needed to see an orthopedic surgeon. The vehicle had not yet been taken to an independent mechanic or a local dealer for diagnosis or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
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The contact owns a 2014 Dodge Durango. The contact stated that on several occasions, the mounting bolt used to hold the liftgate open failed to operate as needed, causing the liftgate to slam down unintendedly. The contact stated that he replaced the mounting bolt himself; however, the failure recurred. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000. The VIN was not available.
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