17 problems related to door latch have been reported for the 1996 Dodge Grand Caravan. The most recently reported issues are listed below.
Sliding door lock mechanism failure, one lock became completely inoperable restricting all ingress or egress from that door.
Body module for 96 Grand Caravan part # 04686930 failed. This module controls body elements: power windows, power locks, a/c, interior features, instruments (odometer specifically) and windshield wipers. Windshield wipers cease to operate upon failure of this module. This can occur at any time, at any place (parked or driving) under any driving conditions (sunshine or hurricane). I see this as a critical design flaw. Functionality of a vital safety component, windshield wipers,is tied to a part that cannot be repaired easily. Accoding to Chrysler customer assistance, the part is not produced any more, it is not stocked. The order will not be filled. The part is not readily repairable. The module must be programmed with vehicle information (features, odometer readings) so the part is not stocked by dealers or distributors. Customers must wait for old part to come in and be reconditioned. Daimlerchrysler cannot deliver parts to be programmed and restore functionality and safety to vehicles.
Consumer states that driver's side manual sliding door will not open from the inside or outside. Consumer's advise has had problems with door that have progressed to it not working at all. Very concerned about safety of children is door needed to be opened in an emergency situation.
I have replaced every lock (five of them) on the car 2 - 4 times and all the dealer can tell me is that there is nothing they find wrong. The warranty ran out three locks ago and so I have to pay. I was given one lock and labour free as a curtesy from the company (not the dealer) and the last lock I had to pay the labor which was 3 x the cost of the part.
The original child safety lock on the right sliding door broke. The replacement part from the dealer had plastic parts instead of metal as did the original and would not work more than 3 times before it also broke.
Power door lock failure.
The driver side sliding door does not open from the inside, preventing occupants from exiting the vehicle. Consumer has contacted the dealer. Please provide any further details.
Slide door would not open, locking mechanism failed. Qcaw.
The passenger's side sliding door is locked in place. Consumer was unable to open the door.
Driver's side and passenger's side sliding doors have frozen in unlocked position. Consumer is unable to lock doors when transporting his children. Consumer has yet to contact dealer. Please provide any further details.
While trying to open sliding door for children door would not open from the outside or the inside . Dealer has been notfied. Please provide further informaton.
Experienced sliding door latch button failure which prevents doors from opening and exiting vehicle.
The sliding door is hard to close, if not closed right the door comes open .
Sliding side door will not latch properly, had three attempted fixes.
The driver's side sliding door sometimes will not latch after closing the door.
Inoperative passenger sliding door--doesn't properly latch.
The passenger's side sliding door, when opened, the door wouldn't hold, it shut on passenger. Please describe .
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