Seven problems related to transmission failure have been reported for the 2002 Dodge Grand Caravan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Dodge Grand Caravan based on all problems reported for the 2002 Grand Caravan.
While vacationing in atlanta, GA. We were backing out of a parking space and experienced a loud thud. We had difficulty in getting our car to go forward or reverse. We drove immediately to a Dodge dealership about 1 1/2 miles down the road. They confirmed that it was our transmission. No prior problems had been experienced with the transmission. We had 64,000 miles on the van, and all work had been kept up on the vehicle. The warranty had expired. The dealership estimated that the work would cost between $2900. 00 to repair the transmission, or $3500. 00 to replace it. They would determine what needed to be done when they pulled the transmission. We decided to go down the street another 2 miles to an aamco transmission shop. They estimated the repair to be $1400. 00 to repair the transmission, or $2900. 00 to replace the transmission. We decided to have them do the job since the estimates were considerably different. Four days later the job was done, and the final cost was $3000. 00! they put a rebuilt transmission in. We have approached Dodge for a reimbursement. They will not give us a penny towards the job. They claim that had we stayed at the Dodge dealership, a partial consideration could have been worked out. Since we do not have the old transmission, they say that we cannot prove why the transmission failed. This van only had 64,000 miles on it. . . . . . This should have never happened. And why did the dealership that we took it to, not tell us that something might have been able to be worked out with Dodge.
: the contact stated while driving at highway speed the manual transmission jerked the vehicle as if it were stalling. Afterwards, the check engine light illuminated. The contact pulled over, but the vehicle would not drive any further. It was towed to a dealer. The dealer inspected the vehicle and determined that the manual transmission failed, although regularly serviced, due to an unknown internal problem, not improper maintenance. The manual transmission was replaced. Updated 2/28/2006 -.
2002 Dodge Grand Caravan with 69,500 miles. Transmission made a jerking and did not want to seem to shift. Took to Dodge dealer and they could not duplicate. They allowed service man to drive home and drove approx. 100 miles. They concluded no problem they could find. 3 months later while driving same symptoms and then loud clunk but this time was complete transmission failure. Called Dodge 800# to obtain warranty info. Dodge informed me it was in warranty. Called local dealer and set up appointment to fix. They called back and said Dodge would not warranty it. I then called Dodge 800# back and talk to them. I asked why less than 2hr ago my van had a power train warranty on it and now it does not have a warranty. They informed me the van did not have a warranty and that I had never called them (they record and computer shows if you call, but Dodge claims they have no record I called). I informed them I called them less than 2hr before and they replied I was mistaken. My phone records indicate different than theirs. Any way they will not take any responsibility for this transmission that failed. Took to local trans shop and found he had two other caravans with complete transmission failure waiting in line to be fixed. The shop owner said he has fixed many many of these type transmissions. He said in his opinion that these were very poor performing transmissions and that their track record of failures should be looked at.
Premature failure of the transmission at 60,458 miles. The transmission failed while moving in reverse in a parking lot. There were no signs of any problems with the vehicle before this happened. The vehicle was in garage and kept in great shape. Service records were kept up to date. Consumer has been in contact with the dealer and the manufacturer, and no one will call the consumer back. Consumer talked to a service representative from Chrysler. Consumer was told he could not talk to the manager at Chrysler manufacturing company at headquaters. And the service manager will not call back either.
At 7,600 miles in November of 2002 the automatic transmission failed. Dealer replaced the transmission with a rebuilt one. Since then the speedometer reads incorrectly. At lower speeds it reads under by 4 to 7 mph, at higher speeds -- 60 mph it reads 15 - 20 mph under. I discovered this when on a road trip I was stopped for going 85 when I thought I was going 68 in a 70mph zone. I thought the police officer was crazy -- even protested and had him verify the callibration of his radar. His reading was confirmed when I passed a roadside speed indicator, and was stopped again. Speedometer was reprogrammed at a dealer in michigan after which it read 4 mph under for the most part. Had it looked at by dealer in florida again in April 2004, they replaced a sensor. Since, it again reads 4 to 10 miles under at lower speeds -- e. G. When I think I'm going 35, I'm really going 42 or 43, at 65 mph actual speed is 76mph. Dealer says its "the way you're driving" -- a poor excuse for shifting the blame and not making the repair correctly the first time when the transmission was replaced. This is a real hazard and safety issue not just for myself but for other family members who drive the van and people on the road.
Problems with vehicle's transmission on 1998 grand voyager. The vehicle only had 50045 mile on it whe the transmission failed. The consumer believes she should be clear of any financial responsibility and reimburse 100% since the vehicle failed after only 2 months of ownership.
1998 grand voyager was totaled in an accident. The consumer then purchased a 2002 Grand Caravan, however at 50,0445 the transmission failed on the vehicle. Even after the consumer received a brand new transmission, the vehicle still not perform correctly, it took the technicians one week to find out from Chrysler how to set the computer/ transmission.