Table 1 shows two common visibility related problems of the 2004 Dodge Grand Caravan.
| Problem Category | Number of Problems |
|---|---|
| Side/rear Glass problems | |
| Windshield problems |
For the second time this year a window has exploded on my 2004 Dodge Grand Caravan. I was driving down the road at posted speed, light traffic, sunny day, windows down, and pop, the passenger slider window shattered. It looked like it popped from the inside of the van. I was fortunate enough to pull over and was able to stop safely. Once I stopped the window just fell out. I called Chrysler customer service line and was advised by ms. J to proceed to the dealer that I had purchased the car from to have the vehicle inspected. I went to the dealer the following morning, and the service manager refused to even look at the window. I explained that this was the second incident this year where a window has exploded, and he told me since he didn't see the first one there was nothing he could do. No documentation, not even a drive in the car. Now in addition to the problem with the windows, the van has a front end problem, a rear end problem, and a transmission problem. The front tires feel like they are falling off the van while driving, when turning right the rear end feels like it is tilting and the left tire squeals, and the car shifts improperly, or hesitates in traffic.
My concern is with my sun-visors on my vehicle,,they will not stay up against windshield ,they stay about the 5 o'clock position,,dealer says all Grand Caravans are like this,,now with this sun-visor at the 5o'clock position and you are a tall person , it partially blocks your view of the road ahead of you , so you choice is to not use the sun-visors or peak underneath them while you are driving. . . Of course if you are 5' tall this would not effect you but if you are say over 5'10" could/would be a problem. . . Thanks for your time,,,larry milloy.