Brakes Failed problems of the 2012 Dodge Grand Caravan

Tl-the contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving at 30 mph, and coming to a red light the contact was depressed the brake, the brake pedal failed. The contact had to applied excessive force in order for the vehicle to stop. The vehicle was taken to the dealer where it was diagnosed that the brake pedal, brake pump and the emergency brake needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,661. Aw.

Chrysler refuses to acknowledge a serious defect in the braking system of the Dodge Grand Caravans. I purchased a new 2012 Grand Caravan from a dealership. On July 31, 2013, quirk dealership in braintree, MA replaced rear rotors on the van at 17,000 miles because "rear rotors were very marked up and had rust rings. " on January 18, 2014, same dealership told me that rotors were pitted again at 27,000 miles and had to be replaced for $502. 00 (out of pocket). When I protested that mopar parts should not fail in less than 6 months, the service person told me that "dodges are known for these problems. " I contacted Chrysler customer assistance to see if they would cover their defective parts and have been given the total run around. Chrysler offered me $60. 00 off the price of the brake job but I declined because factory parts should not fail so quickly. I checked the internet (lemon law blog, car complaints, etc. ) and found hundreds if not thousands of complaints similar to mine for premature brake failure in 2006-2012 caravans & town and country's. Chrysler is aware of this problem and is trying to avoid responsibility for repairing this known defect by passing the cost on to american consumers. A recall should be ordered for these vehicles based on premature brake failure that Chrysler is deliberately ignoring.