general problems of the 2013 Dodge Grand Caravan

The contact owns a 2013 Dodge Grand Caravan. The contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. There was no warning light illuminated. The contact’s son stated that the head restraint inadvertently imploded. No injuries were sustained, and no medical attention was needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA campaign number: 13v282000 (electrical system, air bags) the contact was referred to the nhsta hotline for assistance. The approximate failure mileage was 121,887.

Active front seat headrests deployed without an accident for the second time. Had them replaced and paid for myself the first time years ago. Was compensated by fca as part of special coverage after the fact. When they deployed again I brought it in and had it diagnosed at hopkins Dodge, it was covered under the special policy. They ordered parts. It took forever for the parts to come off back order. They just arrived in August 2024, I verified with their parts department. I am now told that I am out of the special coverage window and they won’t cover unless I pay the dealership over $200 to diagnose the same problem again. It has not changed. They already said it was covered and now they are trying to back out because it took forever for them to supply the required parts. I need this repaired like they said they would two years ago when I got it first diagnosed and the parts ordered.

While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "front seat active head restraint. " this is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. Chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. No dealer, police, or insurance representatives have inspected this specific incident. There were no warning lamps, messages, or other symptoms of the problem prior to failure.

My passenger headrest deployed at night. There was a recall but I did not get the notice. The recall is expired.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 mph, another vehicle crashed into the rear drivers’ side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.

On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. I was picking up my disabled partner, who is under 5' and under 90 lb. I believe she would have been at significant risk of harm were she already in the van. On 12/12/22, I took the van to where we purchased it. The van is braunability modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. First, I was told that they found evidence of a collision. I had long known of that damage: I had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. I was told that the tiny hole in the metal frame under the van "exposed the sensor" and that deployed the airbags. I knew this false, but since that indicates a defect, I wanted it explicitly on their report. Instead, a manager came out and said she had completely misunderstood what the braunability rep had said. He calmed that riding up a curb was sufficient to deploy the curtain and thorax airbags, but conceded that they couldn't say when the rusted-over damage occurred. Still, I did not run over a curb: I was in the left lane of a two-lane, one-way road and the old damage was on the passenger's side. They suggested filing an insurance claim, but that would put others at risk if the defect isn't limited to our van. There were no warning lights, messages, discernible symptom before the failure. I'm uncertain how to proceed. Should I go to a Chrysler dealership?.

The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 mph with someone in the front passenger seat a semi truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that body of the vehicle shifted 5 inches away from the frame. The air bags deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The contact also noticed that the driver's seatbelt had snapped. The contact was able to exit the vehicle with the assistance of emergency units and the fire department. The contact was transported to the hospital by emergency units. The contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness on both legs, consistent headaches, impaired vision. The other passenger sustained a seatbelt mark and trauma. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The contact referenced NHTSA campaign number: 13v291000 (air bags). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.

Airbags lights keep going on and off. The vehicle stalled out during moving and the steering locked up.

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving approximately 65 mph, the ignition turned off and the vehicle coasted. The contact stated that power steering and the brakes failed to function. The contact coasted to a parking lot and was able to restart the vehicle after several attempts. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 14v373000 (electrical system, air bags). The failure mileage was approximately 160,000.

The safety headrest deployed in our 2013 Grand Caravan. The vehicle was not in use, stationary and parked in driveway, nor was it hit by another vehicle. In looking at the history of this make and model, it appears that this is a known issue with this vehicle. Such occurrences are dangerous and not sure why a recall has not been issued already?.

The light from air bag passerger is on very time . For 6 time report to DE dealer ,dont d/e.

2013 Dodge caravan driver side head test deployed for no reason while stopped at a red light on the morning of September 8th, 2019. My vehicle was stationary. No accident or rear collision occurred. Photos of front and back of vehicle will prove no damage. It appears the plastic retainer which holds the component together failed and snapped on its own accord. This is a safety issue and needs to be addressed by Dodge/Chrysler.

I have installed a blue driver diagnostics tool to my vehicle and reported that I have a recall for my vehicles airbag (please see attachment), but when I called Chrysler/Dodge help desk and said that I don't have any recall listed in my file. When I called blue driver company they said that information is came from Chrysler. It's says in the recall info (blue driver) that its free of charge, but when I called Chrysler help desk, the dealer will charge me for diagnostics. I just want to know if this recall from blue driver car diagnostic company's recall reports an accurate recall information, this is a safety issue information so that is why I'm concern about it. Hope you can help me. Thanks!.

Driving on highway car in motion when passenger headrest deployed hitting passengers head pushing them into dashboard. Taken to addys Dodge and was told it was broke and needed a new headrest for $790. 00 that headrest was not under warranty and asked for $ 98. 00 for there inspection.

On 7/31/2016 my vehicle was parked in a driveway. I entered the vehicle, started the engine and the driver side active headrest deployed. Attempts to reset headrest per the operators manual failed. On 8/4/2016 I took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). I contacted Dodge customer service who has assigned an investigator to look into the issue. Case # 29846962 as of this date, 8/5, the replacement headrest is on order and I am waiting to be contacted by the investigator to look at the vehicle. Prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to TN) and had been parked and secured in the driveway for approx. 1 hour. The vehicle was not, and has never been, in an accident.

Takata recall. The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 13v283000 (air bags, electrical system). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign numbers: 13v283000 (air bags, electrical system) and 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Tl-the contact owns a 2013 Dodge Grand Caravan. The contact stated that he received notification of nhsta campaign number: 13v283000 (air bags , electrical system) and: 14v234000 (electrical system) however the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Sh.

I purchased this auto on 8/12/2013. According to the Dodge website the car has an outstanding recall on it (safety recall n44 / NHTSA 13v-283 reprogram occupant restraint control module). I specifically asked teh dealer when I bought the car if there were any recalls on it and was told "no. " now I learn that not only does it have an open recall on it, but also that Chrysler announced over a month before my purchase date.