general problems of the 2014 Dodge Grand Caravan

29 problems related to seats have been reported for the 2014 Dodge Grand Caravan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Dodge Grand Caravan based on all problems reported for the 2014 Grand Caravan.

1 Seats problem

Failure Date: 12/29/2025

The passenger's headrest just exploded.

2 Seats problem

Failure Date: 04/26/2025

The passenger side headrest just exploded. It turns out that this is a safety feature that deployed on its own as part of the housing that holds the unit together just apparently broke. Had someone been sitting there, this would have blasted them in the back of the head. There were no warnings or messages. Now I'm concerned the driver side headrest will explode too while I'm driving and I have an exploded passenger headrest thats now not safe for passengers.

3 Seats problem

Failure Date: 03/26/2025

Was driving down the highway coming back from orlando when my air bag light went off. Heard cracking in my head test and all of a sudden it expired and deployed and hit me in the back of the head and almost knocked me out. Made me dizzy and I had my kids in the car. This should not have happend if I was not in a car crash and Dodge refuses to fix it. It was faulty without any warning. There are many people this has happend to and the had a extension back in 2024 and to repair them and I never received a letter.

4 Seats problem

Failure Date: 10/08/2024

While driving in the parking lot of my kids school to drop them off in the morning, I heard a loud noise and felt something hit me in the back of my head with some force. It was not painful, but was actually very uncomfortable. I stopped in the parking lot to see what it was. I noticed that my driver side headrest was out of place (the fabric portion was popped forward) away from the plastic backing. I could see the the springs inside the headrest. My husband used a zip tie to pull the headrest back together. My vehicle was not in any accidents to cause this to happen. I did not take it to a dealer to inspect, as it just occurred. There were no warning signs/lights. It was very unexpected and abrupt. No one was injured, but my head was actually uncomfortable and I very glad that I did not have my son driving at the time, as he could have been injured due to the spring loaded force.

5 Seats problem

Failure Date: 08/06/2024

The head rest popped out for no reason. I noticed it when I got into the car.

6 Seats problem

Failure Date: 01/01/2024

I bought this van the previous owner told me that the headrest deployed at an unknown time while the vehicle was parked and no one was in it. Since owning it a few months ago the other headrest deployed. This also happened while the van was parked in my driveway and no one was in it.

7 Seats problem

Failure Date: 10/28/2023

Driver's seat headrest suddenly deployed while driving. I contacted Dodge they haven't replied yet. From what I'm reading there are numerous vehicles with same issue. I was very startled, distracted from surprise and have a sore neck.

8 Seats problem

Failure Date: 08/05/2023

While driving with my three daughters in the car, the driver side headrest activated and hit me in the back of the head. This was random and no warning was given. As a result the headrest deployed and it cannot be fixed/put back. I currently have a strong headache and am still feeling a little dizzy after the incident.

9 Seats problem

Failure Date: 08/01/2023

Passenger side front headrest deployed for no reason while vehicle was parked.

10 Seats problem

Failure Date: 07/24/2023

My family and I were on a hike in the mountains, and when we got back to our car, the drivers headrest had popped out of itself. We tried to see if we could fix it, but it busted out with such force that it broke parts. When I looked this up, it appears that this is a pretty common occurrence with our make and model, and others have actually had it happen when they are in the seat and been injured! thank god we weren’t driving through the mountains when it happened! this is a serious issue and I couldn’t believe that nothing had been done to create a recall, especially after finding a report about the same issue with the same vehicle online from October 2019 (almost four years ago) by abcbayarea. Com, stating that the government was researching this issue after several people were injured. Apparently this is a safety feature that is built to prevent whiplash in an accident, but is activating without provocation in many vehicles, if it’s not offsetting whiplash, could this not cause whiplash?! this needs to be addressed as a recall and fixed for others before it causes a serious car accident (if it hasn’t already) or kills someone. This is completely unacceptable.

11 Seats problem

Failure Date: 04/14/2023

The driver's side headrest popped forward. Ok one day, then when I got in the car the next it was popped forward pushing it against the back of my neck (thinking it was 4/14/23). Looks like the plastic hooks, or plastic parts just broke. I'm 75 years old, 6"3" tall. Very uncomfortable. I am very happy that the thing didn't explode when I was driving the car. I thought my 2014 Grand Caravan was a safe car. Have less than 128,000 miles on the car. Took it to the local Dodge dealer in whiteville today (4/21/2023), and was told by the service manager that I was responsible for fixing it (at minimum part would cost $135 + tax, then installation - or more). Told it was a common occurrance. But it was on me. I have not had any wrecks, speeding tickets, or any bump ups. Now I no longer feel safe in this car. No warning lights came on. I would like responsible parties from Chrysler motorrs to inspect my car. Planning on zip tying the other headrests for fear of it blowing up too.

12 Seats problem

Failure Date: 09/15/2022

Headrest deployed while driving without warning or any accident occurring.

13 Seats problem

Failure Date: 06/21/2022

My 2014 Dodge Grand Caravan has sat in my driveway for the last two days - June 20 and 21 - and when I got in the van to drive it, on the morning of June 22, I noticed that the driver-side headrest was deployed. I tried to reset it on my own but it does not appear to clip back in place because the part is damaged. The van was not struck or in an accident before I parked it on June 20 nor was it struck while parked in my driveway. While I was not injured by the deployment, this kind of premature deployment while driving could result in some injury.

14 Seats problem

Failure Date: 04/04/2022

Sensor in the passenger seat is defective and will cause the air bag light to intermittently come on leaving the passenger without air bags during an accident. All defects / warning lights dealing with air bags or any other safety feature on a vehicle, regardless of year, should be looked at immediately by dealers when the vehicle is brought into the dealership. These are major safety defects and if the dealership cannot inspect / and safely repair the vehicle during that visit, then a loaner car should be issued to the vehicle owner until the vehicle is repaired. Maybe this will help the oems make consumer safety a priority instead of maximizing profitability of a component by using cheap inferior products that may save . 0001 cent per unit sold.

15 Seats problem

Failure Date: 02/14/2022

The passenger front seat headrest deployed on its own when my wife was driving us back from the store, yesterday. I am so fortunate that I was in the passenger seat when it unexpectedly and violently deployed, as my wife would have been injured far worse than I was. My neck is sore but I am already on the mend, etc. I would hope this is a 'stand alone' incident, otherwise I would consider this event to be one of serious concern for Dodge as injury could potentially be far worse than what I experienced, etc. There was no warning; no abrupt driving or anything; it was a beautiful day with excellent driving conditions, etc. I would expect Dodge to repair my vehicle, if nothing else.

16 Seats problem

Failure Date: 09/18/2021

This is the second time my driver side window motor has gone out. I know this is not a normal wear a d tear issue. The shifting column had the plastic cover just pop off(I guess the glue melted or it wasn't even secured in the first place. Driver side seat plastic covering over the switches disconnected from whatever it was connected too. As much as these cars are priced and sold, might as well by power wheel toy, because that's the quality. The control panel keeps flickering for the passenger doors and trunk. It's hit or miss if the rear hatch opens and sometimes we open the idimf door and it will close halfway to opening. I have had the car multi point inspected at a Dodge dealership in January due to the sliding door malfunction as well as a major oil leak and repaired but the amount of electrical issues has been ongoing since purchase!!.

17 Seats problem

Failure Date: 09/15/2021

Inadvertent deployment of front passenger automatic headrest restraint.

18 Seats problem

Failure Date: 08/18/2021

As I was sitting in a parking lot today o heard this loud boom that sounded as if I had been rear ended and felt what seemed to be a blow to my head. I looked around and there were no cars around and got out of the vehicle to see what happened and it was the headrest that burst open. It ended up hurting my head and neck and could have potentially caused an accident had this happened while I was driving. There were no other signs of something happening and no warning lights.

19 Seats problem

Failure Date: 08/13/2021

As my vehicle was parked; we came out to my passenger headrest being deployed by itself. No accident/incident happened. Self deployed. Just glad no one was in it at the time. As this just happened, I haven’t had time to report it to the dealership due to it being Sunday. No warnings or lights came on when this happened. It just self deployed. After more research it looks like this has been happening for years. Why isn’t this recalled?.

20 Seats problem

Failure Date: 05/09/2021

The headrest on the driver's seat deployed while the vehicle was parked in a parking lot. I am glad that this did not happen while I was driving down the road. I have not had the opportunity to contact the dealer about this concern yet. There was not any warning of the deployment of the headrest.

21 Seats problem

Failure Date: 12/15/2020

I have a 2014 Dodge Grand Caravan and the air bag stays on I was driving in the freeway when I noticed the airbag light stays on.

22 Seats problem

Failure Date: 08/15/2020

Tire pressure warning light stuck on constantly now both front seat head rests have popped open loudly one while driving and the other whole car turned off and parked. Cannot comfortable sit in seat any longer and if it had popped while I was in the seat I'd have had neck problems.

23 Seats problem

Failure Date: 05/01/2020

Came out to vehicle to drive and noticed driver side headrest was deployed forward and came apart. The vehicle was not in an accident and there were no prior alarms or notifications on the dash system to indicate this would happen. Luckily the headrest didn't deploy while someone was driving. The Dodge dealer says this repair or replacement is not their responsibility. This issue has not currently been resolved.

24 Seats problem

Failure Date: 02/12/2020

The front passenger head rest came apart while the car was parked at my children's grandparent's house with no one around or in it and it will not go back together.

25 Seats problem

Failure Date: 02/04/2020

As I was driving my 2014 Dodge caravan at night on a rural highway on February 4 2020 , I heard a loud bang ,the passenger side head rest activated without any reason,the bang shocked me,it was so loud, causing me to almost run into oncoming traffic.

26 Seats problem

Failure Date: 11/01/2019

Tl- the contact owns a 2014 Dodge Grand Caravan. The contact stated that the driver side head rest suddenly deployed. The failure occurred while attempt to readjust the head rest. The cause of the failure was not determined. The local dealer bank crossing Dodge(2377 homer rd. Commerce GA) was notified of the failure. The manufacturer was not notified. The failure mileage was 55,000. Jft.

27 Seats problem

Failure Date: 09/16/2019

At the of my trip, as I park the vehicle, the passenger head rest exploded.

28 Seats problem

Failure Date: 10/01/2015

The right side seat in the middle row has flipped to fold itself while I was driving. This has happened twice. No one was in the seat either time. I am not certain if the car was in motion. It appears the lever that releases the seat for the stow and go feature either disengaged or did not fully engage the last time the seat was positioned. I wondered if the seat was not fully locking into the upright position everytime. So I have tried to lift the lever up just enough to disengage the seat while keeping the seat in the upright, but not locked, position. I have not been able to do so.

29 Seats problem

Failure Date: 07/11/2014

The second row of seating springs forward as if spring loaded in this case striking me in the face as I leaned back to assist a back row passenger. Normally the seat is released and pushed forward. This mechanism is released under such force that there is no time to protect yourself from the full force of the seat. No warning appears on the release mechanism. It is poorly designed and dangerous. My nose is still sore from the blow.


Other Seats related problems of the 2014 Dodge Grand Caravan


Grand Caravan Service Bulletins
Grand Caravan Safety Recalls
Grand Caravan Defect Investigations