general problems of the 2017 Dodge Grand Caravan - part 2

The passenger side sliding door lock is stuck in the unlock position, so I can't lock the door. The driver side sliding door lock is stuck in the locked position, so I cannot open that door. Both locks cannot be changed manually. In case of emergency a passenger would be locked in the car. Especially a child in a car seat. With the door that is stuck in the unlock position, this invites theft. I am seeing hundreds of complaints online with owners of Chrysler and Dodge van's 2013 through 2018 experiencing the same issues. Why hasn't there been a recall on this safety issue?.

I've noticed several other complaints about the sliding door lock actuator failing, making it impossible to open door. Mine hasnt failed completely yet, although the gears are making a loud buzzing. Just reporting.

Lock actuator on passenger side sliding door broke. Can not open door. This is a known problem on the Dodge caravans. Although I have a 2017 Dodge Grand Caravan, the Dodge hotline said my VIN # is not included. But yet lock actuator is broken. There has been a service advisor issued just not for my VIN #.

Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!.

Driver side back sliding door stuck in lock position, does not open automatically or manually.

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [xxx] , [xxx] , and [xxx] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my year, make, and model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driver side sliding door will not open. Will not unlock either manually or with the keyfob or the unlock/lock within the car. This is a safety issue for my 3 kids in the back. Unable to use one exit jn case of emergency.

The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out? you could be trapped or get hurt getting out the trunk or front. Or what it is was stuck open?.

The driver's side sliding door is stuck and locked. Unable to manually unlock nor use key fob nor use button above the rearview mirror. My children were unable to exit out that side and now fear it happening to the passenger side as well. Upon googling and reading many different websites it seems that this has been happening out of the blue for years and with many different years of this van. We were given no warnings, no noises, nothing to make us aware there could be a problem with the door.

Drive side sliding door doesn't work,a safety problem if get in accident people could be trapped . Worked 2 days ago, nothing will make it open says need to unlock door but won't unlock, carry my grand kids ,worry about get in crash an can't get them out .

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.

The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.

The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it "unstuck" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said "no"! it sounds like an "actuator problem", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it. Is there anything you can do to help me with this problem?.

Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle.

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.

Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan. This is a safety issue for anyone sitting in that rear passenger seat, as that door will not open from the inside. In the event of an accident blocking the rear passenger side door, anyone in the rear would have to climb up to the front to exit. There is no check engine light. I have not yet taken it to a dealer, because it is not warranty work and I cannot afford to have it fixed.

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

I have a 2017 vehicle with approximately 75,000 miles. The cylinder head on cylinder 2 is faulty and needs to be replaced. This is approximately a $3000 fix that is being repaired right now. My mechanic told me that this part and/or previous generations of this vehicle have been recalled due to faulty parts. They also encouraged me to file this complaint.

Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing. There are no warning lamps or anything activated and when I inquired about repair the dealer said it would be about 1500+ per door to replace the actuators and locking mechanism.

Drivers side passanger door is stuck in the lock position and won't open or unlock.

The drive side sliding door the door won't unlock.

The rear sliding doors opened, I loaded my child and gear into the van. When we reached our destination, the dies would not unlock or open, trapping her in the car. We had to have her climb into the passenger seat and exit that way. The van was parked, engine off.

Oil housing unit failed at 72,000 miles. Dodge stated it should be a recall, they can't even keep up with the parts to replace it when it fails. They told me to use an after market part that would fail but it would at least get the car back in my possession.

There needs to be a recall on my car's front seat active head restraints. I received a letter from fiat Chrysler automobiles (fac) stating that my front seat active head restraints may inadvertently deploy. Fac offered me an extended 10 year warranty. I consider their offer of a 10 year warranty to be negligent. This needs to be a recall. I consider it serious that I could be driving down the road and get bumped in the head by my active head restraint.

I recently purchased a used 2017 Dodge Grand Caravan in Nov 2020. I went in for an oil change and was informed of a small oil leak. The dealership said that the oil filter adapter housing needed to be replaced. They are unable to get the part at this time said they are not sure when it will come in. Meanwhile I am driving in a van that is still leaking and told just to check it weekly and to it off in the meantime. I'm not sure if you can help out if I should direct this to you or someone else. I saw this info on NHTSA. Gov. Any guidance how to report this issue would help. I have seen videos that say this usually occurs if someone torques the filter to tight. This is the first oil change since I purchased this vehicle and the last page that did the oil change was the dealership in oct 2020. I'm so frustrated right now because the warranty the dealership sold me doesn't cover this issue. I don't know when it will even be resolved. I don't want to risk the leak getting worse and I don't catch it or my van catching on fire. Please help if you can.

Could mean the difference between life and death. 2017 Dodge Grand Caravan driver's side sliding door will not unlock. This a safety issue because it prevents the passengers in the back from exiting quickly in case of emergency. � in the case of parents with children in car seats they are unable to get the child out safely.

My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.

Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (the doors do not open when placed in the "manual" option either. They cannot be opened in any way. ) this happened a few years ago, but my vehicle was past the original warranty period for any repairs, and there were no recalls existing. Last spring (2025), I received notification of an extended warranty period to have this problem fixed. The issue is that my vehicle was not eligible because by that point it was over 100,000 miles. Doors not opening renders the vehicle unusable or unsafe for any passengers besides the front seat passenger. I bought my Dodge Grand Caravan to be a family car, and I can only have one child ride safely with me. In the event of a wreck, passengers would be trapped in the vehicle. I have submitted this concern before, and I have written to the warranty company associated with Dodge. Dodge recognizes this is a common safety problem with the vehicles, as evidenced by the extended warranty for this issue. However, this is not a warranty concern; it is a recall concern due to safety.

Cooling system stopped working, freon was completely empty, refilled then empty again the next day. Running defrost or heat makes the car smell like electric fire.

Passanger side sliding door lock is stuck in the locked posotion. It will not unlock manuelly, key fob or using the unlock buttons in ht front of the van.

I've had the vehicle since literally 1 year 6 months ago the passenger rear door stopped locking/unlocking I searched for answers online and found forums with this door actuator issue I see it as a hazard because due below average use it went out what if the other 1 goes out then I lose access to the rear of my vehicle in an emergency or anything most people says it's at least $650 fix which is 2 months worth of car payments I can't afford.

Buzzing noise from passenger right side door when unlocking vehicles.

The front locks for for the two front doors does not lock properly. The latching lock mechanism does not engage. The alarm will set and go off if either of the doors is opened but they are not locked. When driving and the speed goes over 25mph the automatic locks do not engage and lock the vehicle. I will investigate further to see if there is a part in need of replacing.

The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.

The right sliding door makes a loud buzzing sound whenever it is unlocked.