Door Latch Problems of Dodge Grand Caravan - part 1

The contact owns a 2014 Dodge Grand Caravan. The contact stated that upon entering the vehicle with other passengers, the passenger's side sliding door failed to latch and close securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 77,000.

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The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving from a complete stop, the vehicle made an abnormal sound, hesitated while responding, and the transmission shifted hard. The contact stated that the failure recurred while driving at various speeds, and the vehicle felt like it was going to stall. The contact stated that while coming to a complete stop, the vehicle jerked, the transmission shifted hard and made an abnormal clunking sound. Additionally, the contact stated that the passenger's side sliding door automatic locking mechanism was inoperable, requiring the contact to manually unlock and lock the door with the interior door lever. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

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The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 40-70 mph, the vehicle unintendedly slowed down and then abruptly stopped. The contact stated that it felt as if a part had fallen from the bottom of the vehicle. While attempting to drive off, the vehicle hesitated. While at a yield sign, the vehicle shut off and was restarted. The driver's side door failed to open. There were no warning lights illuminated. The contact called an undisclosed local dealer, who confirmed there were no recalls associated with the VIN. The vehicle was diagnosed, and a tune-up and thermostat replacement were advised. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.

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The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving 30 mph, the sliding door became ajar. The door was difficult to close or latch securely. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.

The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure the interior roof light remained illuminated, and vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger’s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or warranty. The failure mileage was 149,992.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the driver's side sliding door latch failed to unlatch. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,700. The VIN was not available.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle through the driver's side sliding door, she became aware that the door would not unlock or open. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated their vehicle's passenger door or rear driver side door would not open from both interior or exterior. The contact also stated the key fob fail to open the trunk door. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

. The contact owned a 2019 Dodge Grand Caravan sxt. The contact stated the driver side sliding door would not open manually or utilizing the remote. There was not warning lights illuminated. The vehicle was not repaired. The contact referenced the vehicles manufacturer recall (x98) as a possible solution, however the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown assessment was made, and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger’s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to open using the remote or manually. The vehicle was taken to the dealer however, the failure cause was not diagnosed due to the cost of the diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was 42,900.

The contact’s father owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors unexpectedly opened while the vehicle was parked and idling, or while driving at various speeds. The driver pulled over to the side of the road and manually closed the door. The contact researched online and became aware of an extended warranty for the failure; however, the VIN was not included. The vehicle was not taken to the dealer, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or an extended warranty. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 54,000.

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The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger's sliding door would not open as needed. Additionally, the front driver's side window would not roll up as needed. The vehicle was taken to an independent mechanic for the passenger's side sliding door and diagnosed that the door actuator was positioned upside down. The vehicle was repaired, however, there was an abnormal buzzing sound coming from the passenger's side door. The vehicle was taken back to the mechanic, who diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic for the front driver's side window and diagnosed with a faulty window regulator. The window regulator was replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the x98 (sliding door actuator) extended warranty. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was 59,943.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated her children was able to open the passenger sliding door while the vehicle was locked, and the contact noticed that the door would not lock. On another occasion while trying to open the driver side sliding door, the door would not unlock. The contact unlocked the vehicle with the key fob, but the door would not unlock, the contact also tried unlocked the door manually, but the door still would not unlock. The vehicle was taken to the dealer, and they stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle was under no recall and there was nothing they could do. The failure mileage was 110,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door could not be opened electronically or manually. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000. The VIN was not available.

Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle needed a tune up. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,400.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the left, driver side sliding door had become defective and could not be opened from either the inside or the outside. The dealer nor the manufacturer have been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.

Tl the contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to coronet Dodge Chrysler Jeep ram fiat (3705 frontage rd, peru, IL 61354, (844) 801-3239) and the dealer was made aware of the failure. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the passenger's side sliding door lock was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to kunes country Chrysler Jeep Dodge ram of morrison, inc. (schuler motors) (727 e Lincoln way, morrison, IL 61270, (815) 772-2171) to be diagnosed. The contact was informed that the sliding door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated upon exiting the vehicle, the driver side rear sliding door would not unlock and open. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the door actuator needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlatch or open as designed. The contact had not taken the vehicle to a dealer nor an independent mechanic to be diagnosed nor repaired. Neither the manufacturer nor the dealer were made aware of the failure. The approximate failure mileage was 120,000.

Tl the contact owns a 2019 Dodge Grand Caravan. The contact noticed that the front driver's side door handle was fractured. The vehicle was taken to golling Chrysler Dodge Jeep ram (2405 s. Telegraph rd, bloomfield twp, mi 48302) where it was diagnosed that the door handle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,452.

Tl the contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle's passenger's side sliding door locked and failed to unlock. The contact stated they were unable to unlock the door. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door ceased in the closed/locked position. The contact was unable to unlock the door. The vehicle was taken to reedman toll Chrysler Dodge Jeep ram of springfield (770 baltimore pike, springfield, PA 19064, (610) 544-5300) however, was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's door became inoperable without warning. The vehicle was taken to taler dallas Dodge Chrysler Jeep ram (11550 lyndon b johnson fwy, dallas, TX, (214) 327-9361) where it was diagnosed that the driver's side door latch needed to be replaced. The latch was replaced, but the air bag warning indicator illuminated afterwards. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to lock or unlock. There were no warning indicators illuminated. The vehicle was taken to rick hendrick Jeep Chrysler Dodge ram fiat (8333 rivers Ave, north charleston, SC 29406, (843) 639-5475) where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired due to the price. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 69,633.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that the rear driver side sliding door failed to open. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the power door lock actuator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,600.

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