Latches/locks/linkage Problems of Dodge Grand Caravan - part 1

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that there was an unusually loud buzzing sound coming from the front driver's side door. The contact stated that the failure occurred while the key was in the ignition switch. In addition, the rear door failed to latch and to close securely. The contact stated that the failure initially occurred intermittently but had become persistent. The dealer was made aware of the failure; however, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.

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The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to warranty extension: x98 (driver and passenger sliding door power lock actuators); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door failed to open as designed. The contact stated that the driver’s side sliding door made a buzzing sound while coming from the power lock actuator. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in an extended coverage for the failure. The failure mileage was 86,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.

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The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger side sliding door failed to unlock. The contact that stated that she attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock as designed. Additionally, the contact stated that prior to the door failing to unlock she heard a buzzing sound while operating the sliding door. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side rear passenger sliding door failed to unlock. The contact was unable to unlock the door. The vehicle was taken to an independent mechanic, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was not repaired, and the contact stated that both rear passenger’s side sliding doors failed to unlock as designed. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the passenger’s side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that both the driver’s and passenger’s side sliding door locks would remain stuck in the locked position. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2017 Dodge caravan. The contact stated that the rear driver’s and passenger’s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle, the driver’s side sliding door failed to unlock and open electronically. The contact attempted to manually unlock the door but the door failed to open. The local dealer was contacted and informed the contact that there would be an out-of-pocket cost to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2018 Grand Caravan the contact stated that after filing up the their vehicle with gas they noticed that the vehicle's driver rear side door failed to unlock after the safety feature had activated that locks the doors when the vehicle is being filled with gas. The contact stated the activation button that allows them to turn on and off this feature failed to assist with correcting the failure. The contact had contacted the dealer who informed them that there was no recall. The contact only received an estimation of inspection of the vehicle. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.

The contact owns a 2005 Dodge Grand Caravan. The contact stated that the power door locks failed to operate as needed, without warning. The contact also stated that the driver's side door was the only door that could be opened manually with the key. Upon investigation, the contact discovered that upon disconnecting the battery, the system would reset and resume normal operation. The contact attempted the procedure twice however, the failure resumed soon after the reset. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 155,000.

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Good afternoon, I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power slider doors and locks; recently the driver?s side rear door has stopped sliding and will not unlock at all, either with the key or manually. Apparently this is a well-known issue; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $100 diagnostic fee and approximately $1100-1300 to have the door repaired. This is a common factory defect that is also a severe safety hazard. I have three young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? if it was simply a power vs. Manual door issue, we wouldn?t mind. However, the door will not open at all. Not only is the inconvenience severe with two children in car seats, but the safety issue is unconscionable. Will it take the death of a child for Dodge to issue a recall on the common problem? even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. Please contact me via email or at 978-269-7620 for more information. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear driver's door was stuck in a locked position. Enterprise car sales (5718 s lindbergh blvd, st. Louis, mo 63123, (314) 842-6899) was contacted and stated that many clients experienced the failure and would cost $100 to be repaired. The contact did not purchase a warranty when she purchased the used vehicle. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 40,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlock. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 60,000.

Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door locked and could not be unlocked. The vehicle was not diagnosed or repaired. Gengras Dodge (460 connecticut blvd, east hartford, CT) was notified of the failure, but no assistance was offered. The manufacturer was not notified. The VIN was not available. The failure mileage was 45,000.

Sliding door lock actuator froze up. This renders the sliding door completely inoperable. If that door was needed foregress, it wouldn't be available.

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Tl the contact owns a 2013 Dodge Grand Caravan. The contact stated that the passenger side sliding door was unable to be locked either manually or by using the fob. Additionally, the driver's side sliding door seized in the lock position and was unable to be unlocked. The vehicle was not taken to be diagnosed or repaired. The dealer and manufacturer were not notified of the failures. The approximate failure mileage was 151,000.

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Tl the contact owns a 2016 Dodge Grand Caravan. The contact stated that the sliding driver's side door malfunctioned and would not open. Uftring Chrysler Dodge Jeep ram (140 radio city dr, pekin, IL 61554, (309) 340-4594) stated that they believed the locking mechanism was stuck and mentioned that the contact's warranty had expired. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 31,260.

The contact owns a 2016 Dodge Grand Caravan. Upon attempting to open the vehicle's sliding doors, the sliding door on the driver's side failed to open. The passenger side sliding door failed to lock and made a loud buzzing noise when the contact attempted to lock the door. The vehicle was taken to napleton ellwood city Chrysler Dodge Jeep ram (1000 lawrence Ave, ellwood city, PA 16117) where it was diagnosed that the locks on both sliding doors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that they could not assist due to the extended use of the vehicle. The approximate failure mileage was 54,000.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle's front driver and passenger windows would independently roll down and the doors would unlock. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 96,000.

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The contact owns a 2011 Dodge Grand Caravan. While the vehicle was parked, the rear passenger doors automatically opened and closed independently. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000. The VIN was unavailable.

2013 Dodge Grand Caravan. Consumer writes in regards to door lock actuator failed on the passenger side sliding door. The consumer stated the door actuator failure, caused the battery to drain and was damaged to the point, where it had to be replaced.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that the battery failed without warning. In addition, the windows rolled down and the locks locked and unlocked independently. The vehicle was towed to the dealer where it was diagnosed that the tipm module failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated and all four doors on the vehicle locked without warning. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000. Parts distribution disconnect.

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Door lock system has failed due to computer glitch. From what I have found on-line this problem has been happening for years and should be covered by a recall.

The contact owns a 2005 Dodge Grand Caravan. The contact stated that all of the doors failed to unlock with the key fob and the power switch. The vehicle was not taken to the dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 110,000. The current mileage was 111,000.

My vans locks don't work anymore on the remote on by pushing the button but if I charge the battery even if its not dead it'll work for a couple days I feel this should be fixed for safety.

Electric operation of locks quit and has not resumed. Neither keys remote feature works to lock or unlock the van, although they both cause the lights to flash as usual. Lock switches on driver and front passenger doors also do not work. Manual locking via the old fashioned buttons works ok, as do key locks on rear hatch and driver's door.

Power door locks stop working. Does not lock at 20mph.