general problems of the 2010 Dodge Journey - part 2

94 problems related to engine and engine cooling have been reported for the 2010 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Dodge Journey based on all problems reported for the 2010 Journey.

36 Engine And Engine Cooling problem

Failure Date: 03/16/2017

Vehicle has intermittent issue with starting once vehicle has been turned off. This has been going on for about 8 months, I have changed the starter, alternator and battery. The vehicle has has a electrical ground placed from the negative terminal to the engine block and still has issues will starting.

37 Engine And Engine Cooling problem

Failure Date: 03/01/2017

The contact owns a 2010 Dodge Journey. While driving approximately 30 mph, the vehicle pulled and caused hesitation while attempting to accelerate. The contact stated that the gears hesitated to shift. The contact smelled burning wires emitting from the vehicle. The check engine warning indicator illuminated for approximately three weeks and then dimmed. Recently, the check oil and check engine warning indicators remained illuminated. The contact took the vehicle to a certified mechanic who was unable to repair the vehicle. The manufacturer provided case number: 31647063. The approximate failure mileage was 128,400.

38 Engine And Engine Cooling problem

Failure Date: 02/01/2017

My airbag light is on and doesn't go away. The engine light comes off and on.

39 Engine And Engine Cooling problem

Failure Date: 01/01/2017

Rebuilt cylinder heads due to misfire in 2 cylinders. Engine will not start, starter will just click when key is turned. Horn beeps by itself.

40 Engine And Engine Cooling problem

Failure Date: 12/11/2016

After car sits over night car is started and drove less then 5 minutes and car will shut off with out cause. Loss of power steering and brakes. Car has to placed in neutral and restarted. Will crank over about 6 times a small then restart. This car is unsafe to drive. It doesn't matter how fast or slow you are going it will shut off.

41 Engine And Engine Cooling problem

Failure Date: 11/23/2016

No heat from passenger side vents on any setting, whether driving or stationary. As a result, defrost performance does not meet fmvss 103. Flushed heater core and a lot of debris came out and heat worked on both sides. Numerous similar cases have been reported online. Attached image is of sediment that came out during flush.

42 Engine And Engine Cooling problem

Failure Date: 10/01/2016

Vehicle has intermittent problem where, when starting, only a "click" sound is heard, and engine does not start. Told originally, that the battery was bad. It was replaced. Problem recurred. Then told the alternator and starter were bad, so they were replaced. The problem recurred. Service department told us that software on the "computer" needed to be updated, so that was done. The problem continues to recur. When vehicle won't start, jumping it won't help. We have to just try over and over again. Sometimes it starts after a few tries, sometimes we have to wait 20-30 minutes before engine finally starts. One instance, the vehicle didn't start for an hour. The last communication with the dealer, after having this problem for a number of years, was that they can't fix it because they have no idea what is wrong. This was after spending hundreds of dollars on what turned out to be unnecessary repairs.

43 Engine And Engine Cooling problem

Failure Date: 06/09/2016

1st complaint : when starting the car , wipers go on and wont shut off ,and signals stop working, 2nd complaint: driving home from work car, starts to shutter when aproaching stop sign then car completely shut off on its own, took me 20 minutes to get it started again.

44 Engine And Engine Cooling problem

Failure Date: 06/01/2016

I filled one of thess yesterday I never mist a payment call the bank to let know what was going on with it the next day they took the car so I called them they said if they donot here from someone in 10 days going to sell it its grow financial at 1-800-839 -6328 thay treding as a repo iam not late on payments.

45 Engine And Engine Cooling problem

Failure Date: 05/31/2016

Driving down the road car stop running horn start blowing at any time sometimes cannot get in the car locks wont work gas padel sick wide open when driving I called the bank to let them know on the 31st of may today they tock the car never mist a payment what do I do.

46 Engine And Engine Cooling problem

Failure Date: 04/16/2016

"takata recall" el auto tiene problemas para prender y cuando va corriendo empieza a fallar hasta que apaga y luego tarde en prender. Y cuando lo pones en drive para arrancar falla y se apaga.

47 Engine And Engine Cooling problem

Failure Date: 04/15/2016

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle required multiple attempts to start. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

48 Engine And Engine Cooling problem

Failure Date: 02/01/2016

"takata recall" the engine will not start at various times. After about 10 to 20 minutes it will start. The car horn will beep while the car is turned off and there is no key in the ignition. This all happens randomly. The car was stationary.

49 Engine And Engine Cooling problem

Failure Date: 01/01/2016

The key fob was the first thing I noticed,it wouldn't lock/unlock the car, hanged the battery,nothing changed. Months later I cannot lock/unlock with the key fob or on the door panel. The car stays unlocked all the time (not good) also the back wiper no longer works. . Now, the horn. . . The horn does not stop honking!!! doesn't matter if you're driving or the car is off an parked. . . . . Also unsafe. I had to disconnect it and been without for over a yr. I've contacted Dodge. . Seems to be the same story I see online,they are surprised and never heard of anyone having an issue🤔🤔 seems fishy. And let's not forget the engine,it sometimes starts . . Sometimes I have to wait for it to kick in. I used to not even be able to turn it on at all and have to shift it in diff. Gears to get it to go. I am hoping someone can help. Im fed up with Dodge.

50 Engine And Engine Cooling problem

Failure Date: 10/22/2015

Car is shutting off while I am driving with no warning.

51 Engine And Engine Cooling problem

Failure Date: 09/09/2015

The vehicle has a very late shift in the transmission. So therefore when getting off ramps to hwys won't pick up the momentum it needs for a mile or two down the road. I see can cause an accident. I was told by the dealership this is normal. I have drove and owned many of cars. I have even had one that had a transmission that was going out and it did better then this car. I am making this complaint because I would hate to see an accident happen due to this very late shift in the transmission.

52 Engine And Engine Cooling problem

Failure Date: 09/04/2015

Tipm was diagnosed as the problem at dealership. Car would not start intermittently. Recall notice informs a bad tipm could cause many safety problems. The vehicle is unsafe to drive. It has been at the dealership over a month. We used the vehicle for every day transportation family of 6. Ultimately I had to buy another car for transportation. No loaner from dealership . I lost use of the vehicle no end in sight. They tell me every day they are waiting on the part.

53 Engine And Engine Cooling problem

Failure Date: 07/22/2015

This is regards to recall r03 on a 2010 Dodge Journey. I have been a a recall list for many months. My vehicle twice now has shut off while driving for no reason. After having the car looked at and spending money I don't have, it was determined it was due to this recall. I have made calls to the dealer and to Chrysler. All I am told is these parts are on restriction and they are sorry but they can not help me to get this taken care of at this time. Why is Chrysler not concerned about the safety of it's drivers. If this had happened while my son was driving he could have been seriously injured or even killed. What will it take for them to get this taken care of? when I am able to afford another car it will not be a Chrysler product of any kind.

54 Engine And Engine Cooling problem

Failure Date: 07/01/2015

The contact owns a 2010 Dodge Journey. While driving approximately 40 mph, the vehicle began to jerk and the rpms increased to 4,500. The vehicle was taken to an independent mechanic who stated that the throttle body control module would need to be replaced. The vehicle was not repaired. The manufacturer was notified of failure. The approximate failure mileage was 98,000.

55 Engine And Engine Cooling problem

Failure Date: 06/17/2015

I have been experiencing frquent shut offs and not cranking. After numerous visit to dealer nonone could find the cause. In June 2015 I received a recall letter. The Dodge dealer put me on a waiting list and as of tofay they still have trouble getting the part. The problem is getting more frequent and I am at my wits end. Please help.

56 Engine And Engine Cooling problem

Failure Date: 06/10/2015

�takata recall� when driving this 2010 Dodge Journey I honestly do not feel safe nor I think it's safe for my kids . Having the car just die out of no where, and then some mornings it won't start up for no reason , is really disappointing. When your a single mom and you work day and and night , to buy a new car , you would think it would benefit the family. Sadly it just brings more problems that I can't afford to fix.

57 Engine And Engine Cooling problem

Failure Date: 04/10/2015

The contact owns a 2010 Dodge Journey. While attempting to start the vehicle, it failed to start without warning. The vehicle was taken to the dealer where the starter and battery were changed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

58 Engine And Engine Cooling problem

Failure Date: 12/01/2014

This is the worst vehicle I have ever bought. I purchased in 2012, it was a little over 1 year old. Multiple issues since then. Most recent, I replaced an engine. An engine in a 2010. I took my car to kahlo Dodge in indiana. Worst dealer service ever. Rude and unprofessional. They replaced a cluster and 1 hour later we were back at Dodge for the same issue. Then the service manager said Chrysler supplies defective parts. Wow. Is this ok to do. . . We pay thousands for a vehicle and Chrysler supplies defective parts??? we take it back and they fix yet again. Hours later, you guessed it we are back again and they tell us they can't do anything because they are closed. We take it back this Monday after they let us drive off in an unsafe vehicle and they tell us it's the breaks and said it was going to be $700. Then they take it apart and say its not that put it back together test drive it and tell us it's the master solenoid and it will be $1000. I have had enough of Dodge. I called the helpline only for them to tell me a supervisor will call in 1 business day. 4 business days later I call them back and get a"supervisor" who will "look into " my issues. I am done. Filing a law suit, calling local tv stations, enough Dodge!!! do the right thing, read these posts and fix these issues. We spend a lot of money on your crappy product only to be gouged over and over. Your recalls never end. Your service is horrific. Maybe yet another class action will solve this. They have so many I am sure one more is expected. I guess doing the right thing in America has ended for the Chrysler company!!!.

59 Engine And Engine Cooling problem

Failure Date: 10/23/2014

As I left work tonight at 8:30 pm I made it 4 block when my car cut off again it took me a extra hour driving with my hazard lights when are you going to replace my recall part I hate for my engine to become damaged, I need a rental until you can replace my parts please.

60 Engine And Engine Cooling problem

Failure Date: 10/19/2014

Driving on the i95 south going 55 mph a red light came on and then car starting down. The electrical lights on the dash board came on and the car started moving over to the side and I finally stopped the car at the beginning of the off ramp at exit 15.

61 Engine And Engine Cooling problem

Failure Date: 10/15/2014

On my way home from work this evening I have never been so afraid, my car cut off at ever stop sign, I am a single lady have to work evenings this is terrible, I was told the dealer who will be fixing my car the recall parts are not in, please help.

62 Engine And Engine Cooling problem

Failure Date: 10/06/2014

Driving at about 55 the temp out side was about 75-80 and all the sudden the alarm for the engine temp started going off and it went from 1/2 to over heated instantly with steam rolling out from the hood. I'm a firefighter so instantly pulled over jumped out looking for flames and getting my kids and wife out of the car, noticed it was only over heating and let it cool down and drove it to the in-laws let it sit for 3 hours and tried driving it again and less than a mile down the road same thing happened. Had the thermostat changed it fixed it for about 3 hours. I called Dodge they said they have had complaints of that but not enough to recall them. Just build it right the first time. If the 2009 had the same problem don't use the same engine or parts for the next years vehicles. That's only common sense. I would like to take it back and have the ceo of Dodge take his/her family for a ride in it and feel safe probably not gonna happen.

63 Engine And Engine Cooling problem

Failure Date: 09/28/2014

Since January 2014 I have taken my vehicle in multiple times to the dealership for intermittent starting issues. It also has a slow crank occasionally this is more random then it not starting. When I try to start it it just clicks. If I wait a few minutes then try to start it again eventually it will start. This car has left me stranded many times and late for work/appointments. The dealership has replaced the tipm fuse box, starter, battery and all key fobs and it still will not start randomly. I have noticed that most of the time when it will not start it is because the car is hot(after being driven for a significant amount of time) or simply just sitting out in the sunlight. When the dealership hooks it up the their machine it does not throw an error code. So they keep telling me "they are scratching their heads they do not know what is wrong and do not know how to fix it" this is not an acceptable answer to me after looking on this website there are multiple complaints for the same issue. Chrysler needs to figure it out and put out a recall for it. I have called chryslers customer support multiple times I have had a case open for 4 weeks I have never heard from my case manager just someone calling on her behalf. I can't seem to get anywhere with Dodge. I am taking it back to the dealership tomorrow. I have taken it to the dealership every Monday for the last 5 weeks. They keep it for 3 or 4 days then send it home with no results. . I am not taking it back from this time without better results. This car is only 4 years old it should be a reliable car. I shouldn't be afraid to take it somewhere.

64 Engine And Engine Cooling problem

Failure Date: 09/15/2014

Gettiny on ramp to expresway. Heard s tapping. Engine light didn't come on til I ewas foing round 70. Now I heard tapping every time I put my foot on gas petal. Took to mechanic he said my engine is tapping. Could fix but tapping (ticking) would come back again. A defect in engine.

65 Engine And Engine Cooling problem

Failure Date: 09/01/2014

Car covered under recall 14373000:rq14002. . . Car was repaired before I brought it , but now the problem is happeing again. I called Chrysler, they agreed to fix it , but said the needed parts were on back order and had no ideal when the need parts (ignition switch and retention ring) would be back instock!!!) chryser said my VIN # didn't show up because it had been repaired before I brought it, but they would add me to the list for repair, but they don't know when the parts would be available. . . I can't drive my car because of the ignition switch and retention ring problems!!!.

66 Engine And Engine Cooling problem

Failure Date: 08/26/2014

Have a complaint about my 2010 Dodge Journey se. For the last two months it has been an ongoing issue. I had the starter replaced, the win module replaced. Problem went away for a few weeks. Then came back. It has been no starting on and off the last two weeks. Everything else works when I turn the ignition. But nothing happens with the engine. August 26th, 2014 I went to pick my son up from daycare. My car wouldnt start. It wouldn't start all evening. Then the following day it started and I had my fiance take it because I am nervous and uncomfortable driving my car. After my fiance got out of work the car wouldn't start and he had to leave it at work. It is effecting my work and my personal life. It was smoldering hot out and I was with my son. I can't keep doing this with my car. I don't know if it's a tipm issue, but I also have the suggestion that it's a faulty transmission range sensor as well. Please help me. My loan is worth more than the actual car. And my last option is to take it to a dealership in inwood, NY that has a bad reputation for fixing things that don't need to be fixed.

67 Engine And Engine Cooling problem

Failure Date: 07/31/2014

I was sitting at the approach to our driveway with my foot on the break, waiting to ensure my grandchildren had safely cleared the driveway area. Without warning, there was a sound like the car engine revving up, the car starting moving/lunging forward on its own and all attempts to apply the brakes to stop the car failed. I quickly steered toward a tree in my front yard where I chose to crash my car in order to stop its continued acceleration. The cause of the acceleration is unknown. If I had not chosen to hit the tree, the car was headed for my front porch/house where my grandchildren had gone to clear the driveway area. A contractor working on my neighbor¿s property came to assist me and turned off the car engine. There was a strong burning odor/chemical smell permeating my car after the crash. In spite of the impact, my air bag did not deploy. We called 911, the insurance company and he car was towed to a collision shop. Registered a formal complaint to Chrysler corporation the night of the crash.

68 Engine And Engine Cooling problem

Failure Date: 07/05/2014

While car is running it just stops. Has done it at least 10 times on freeway and on surface streets car just stops running. Have to put in in neutral and re start it. Very dangerous. Vehicle is not safe. Have taken it to dealer but they tell me they can find nothing wrong with vehicle.

69 Engine And Engine Cooling problem

Failure Date: 07/04/2014

I was traveling 70 mph and engine just stopped running no power steering brakes I was able to get to side of highway without accident. Car would not start again until 20minutes later then car has run fine.

70 Engine And Engine Cooling problem

Failure Date: 06/14/2014

For the past several months the car will simply turn off while we are driving it. So far we've been able to get the car over to the side of the road to re-start it. I noticed there is a recall regarding this problem, but it seems our vehicle isn't included in the recall. I've taken it to two dealerships, but they cannot locate the source of the trouble. I've contacted Dodge directly and have been told, again, that our vehicle isn't included in the recall, and that we can't expect the dealership to repair a problem that they can't find the source of. But this problem isn't new and has been identified in the past - why don't they know the source of the problem? this is our family vehicle and we are concerned about the safety of the car - especially considering the latest news coverage of a similar problem in another brand of automobile.



Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations