Front Seat Head Restraint problems of the 2010 Dodge Journey

Ten problems related to front seat head restraint have been reported for the 2010 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Dodge Journey based on all problems reported for the 2010 Journey.

1 Front Seat Head Restraint problem

Failure Date: 03/31/2021

The headrests deployed driving down the road.

2 Front Seat Head Restraint problem

Failure Date: 01/08/2021

Both air bags on my headrest deployed while car was parked and not in a accidents.

3 Front Seat Head Restraint problem

Failure Date: 11/17/2020

2010 Journey sxt found with active headrest deployed on the front driver's seat parked in the driveway. No accidents - no bumping. The steel pin was still in the catch and plastic casing that is supposed to hold the steel pin broke away.

4 Front Seat Head Restraint problem

Failure Date: 10/30/2020

Headrest airbag deployed without being hit.

5 Front Seat Head Restraint problem

Failure Date: 08/20/2020

I was driving in my 2010 Dodge Journey when the driver head rest deployed. . . . . No event caused the painful ejection. I almost hit a semi coming in my direction. There are many testaments to others experiencing the same flaw in their Dodge Journeys. It should be recalled. . . . . . Who knows if this causes accidents and it just appears as though it was a result instead of the cause. The dealership that sold this car is unable to help me. . . . . . The repair is my sole responsibility. Completely negligent of Chrysler/Dodge,!!! I could have been killed and still have the terrible head pain 2 days later!!! I feel as though others need to know of this danger. Nothing was even touching the headrest when it deployed. . . . . . . . My head wasn?t even touching it. The force was so hard I hit the steering wheel!.

6 Front Seat Head Restraint problem

Failure Date: 03/29/2020

Vehicle was stationary and the pin popped out of the driver's seat headrest.

7 Front Seat Head Restraint problem

Failure Date: 07/28/2019

I was driving on a very hot day (107 degrees), and the passenger headrest exploded. The car was in motion on a city street. No one was sitting in the seat, so I assume it was due to driving in high heat. It sounded like a gunshot went off in my car and I almost got in an accident. The headrest is completely broken.

8 Front Seat Head Restraint problem

Failure Date: 07/13/2019

The headrest on our 2010 Dodge Journey popped open as we were driving down I-20. No accident, no bump in the road, no sudden stop. . . It just sprung open and smacked my husband in the back of the head.

9 Front Seat Head Restraint problem

Failure Date: 03/31/2018

Active headrest passenger side deployed while driving 10 mph on dry road. Headrest internal mechanism is broken and unable to reset.

10 Front Seat Head Restraint problem

Failure Date: 02/12/2010

The contact owns a 2010 Dodge Journey. The contact stated when sitting upright in the drivers seat, the head rest would push his head so far forward that his chin would rest on his chest. The contact also could not rest his shoulders against the seat. The passenger seat did not have the same failure. The dealer advised that he could readjust the headrest but when attempting to do so, the head rest would only move forward and backward. The dealer was unable to adjust the headrest where the contacts chin was not on his chest. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was approximately 150 and the current mileage was approximately 6,000.


Other Seats related problems of the 2010 Dodge Journey

Front Seat Head Restraint problems
10
Seats problems
9
Mid/rear Seats Assembly problems
1

Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations