general problems of the 2010 Dodge Journey

12 problems related to seats have been reported for the 2010 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Dodge Journey based on all problems reported for the 2010 Journey.

1 Seats problem

Failure Date: 08/24/2025

I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with Dodge, Jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.

2 Seats problem

Failure Date: 09/05/2024

My active headrests on the front seats have suddenly sprung, I. E. They have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?.

3 Seats problem

Failure Date: 08/06/2022

My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! this is very dangerous and considering it went off what if it was the driver seat and I was driving! this could have caused an accident.

4 Seats problem

Failure Date: 10/25/2021

I just purchased a 2010 Dodge Journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.

5 Seats problem

Failure Date: 03/02/2021

Passenger side head rest deployed for unknown reason. Not in accident. Vehicle was parked.

6 Seats problem

Failure Date: 12/07/2020

While driving car just turns off for no reason. When pushing the remote start button window roll down. Heated seats will not come on but for a second or two. This has happened several times.

7 Seats problem

Failure Date: 09/01/2018

Head-rest on driver's side seat deployed for no reason. I went out to my parked car one morning and it was deployed. I could have been hurt or caused an accident if I had been driving!.

8 Seats problem

Failure Date: 07/07/2017

Front seats head rests retaining pin plastic c cup holders failing and letting head rest snap forward with tremendous force toward head of driver or passenger. Basically a plastic part holding a steel pin that hinges failing. If while driving could create concusion to either driver or passenger. Sounds like cherry bomb going off. The vehicle in my case was in garage not moving, just by chance. It blew up.

9 Seats problem

Failure Date: 10/14/2016

The passenger active head rest deployed while parked in the driveway. The metal clip inside the head rest broke the plastic holding it. I contacted Dodge and they had a guy come and take pictures and then a few weeks after that I received a letter stating they would not cover the cost of the head rest. It's a defective head rest, there should have been no reason as to why it deployed and broke.

10 Seats problem

Failure Date: 06/09/2016

My head rest has came apart & the Dodge dealer doesn't know how to put it back together. I was told it is part of the air bag recall & I just had that fixed yesterday. I drive with my seat straight up & I'm unable to do so because of the head rest. I met a guy from Dodge & he took pictures & made a report but that was 3 weeks ago. I need something done. I was driving my car when my head rest exploded on a side street if I would of been on the highway I would of probably wreaked . I need help with this!!.

11 Seats problem

Failure Date: 01/30/2011

2010 Dodge Journey. Consumer states poor design of vehicle. Consumer states a metal post that sticks out from seat smashed her grandson's index finger the consumer stated the incident happened when she flipped the seat down.

12 Seats problem

Failure Date: 12/15/2010

The contact owns a 2010 Dodge Journey. The contact stated the vehicle was not equipped with a rear center seat frame cover and the occupant positioned in the seat sustained injury to the right leg due to the metal tracks within the seat frame. The vehicle was taken to an authorized dealer where they stated the vehicle was designed without the seat frame cover. The manufacturer was not made aware of the problem. The approximate failure mileage was 300.


Other Seats related problems of the 2010 Dodge Journey


Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations