general problems of the 2011 Dodge Journey

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the abs warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the abs brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the abs brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

The abs module went bad and the part is discontinued. The car was stationary.

After starting the vehicle, abs, brake, and traction contol light illuminate. Occasionally light does not illuminate. Vehicle appears to drive and stop normally, but driving without abs and traction contol decreases stopping performance and capabilities. Certified mechanic diagnosed problem indicating water damage consistant with the current recall r61 / NHTSA 15v-675 for the 2012-2015 models.

The vehicle completely shut down while driving down Ford road in dearborn mi. The steering would not move. The engine turned off. The brakes locked up. The car would not start to move out of oncoming traffic. It was towed to firstone complete autocare and serviced. Received the vehicle back on Saturday the 4th of August. Again drove the vehicle and on a bridge on ecorse rd in taylor mi. The vehicle did the exact thing. It was towed back to firestone. Firestone returned the vehicle on August 6th and sent it to dealership for repair. Firestone said they saw no problem. Couldn't understand the problem. Both instances of stalling I had my 7 year old. Both instances we were nearly rear ended multiple times. Both times the vehicle shuts down with no steering, no breaks, and wont restart. It was a death trap. Firstone can verify my pick up locations both times. Used goch and sons towing through firestone on 8/5. Used united towing in dearborn on 8/3. Firestone also has vehicle records on file.

The contact owns a 2011 Dodge Journey. While driving approximately 70 mph, the abs warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel bearing and brakes were defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that water entered the wiring harness and the abs module, headlamps, and dash wiring harness needed to be replaced. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15v675000 (service brakes), but the VIN was not included. The failure mileage was approximately 108,000.

My husband and myself purchased our 2011 Dodge Journey rt 2 yrs ago and was sold on how great this truck was. Since then we have changed the rotors and brakes 6 times. We had our tires changed due to shaking while braking but the problem still existed. So the tires were not the problem. Recently 2 days ago my husband was driiving with my children in the truck and could not stop the truck due to the brakes. He pushed the brakes literally all the way to the floor and hardly stopped. My truck is now in a tow yard and luckily my husband and kids are safe. There is definite problem with these trucks and something need to be done before someone is seriously hurt. We r now without a vehicle due to this problem which I have called Dodge and complained about and was told it's a basic problem with the brakes and there is no official recall on them. Someone should be responsible for this problem!.

Shaking in car and steering wheel when I apply the breaks. This is suppose to be a recall but Dodge house says no recalls? I replaced the rotters and brakes and it still does it at any speed above 30 mph. Has been on going since we purchased the vehicle.

Takata recall.

1) cruise control not working and only works when it wants or refuses to turn off this happens sitting still, driving or even if I turn off and on the car for reset it still does not work. The web shows a recall but the Dodge dealership said no recall? this has been on going since we purchased the car and has been in the shop numerous times to get repaired and still not repaired. 2) wheels shake while applying the brakes I have replaced the rotters and brakes and it still does it I see a recall on this also but Dodge says no recall? airbag deployment without cause the internet says recall and the Dodge house says no recall? this Dodge Journey has many problems and should be fixed by the company by recalls. They did not fix the 2010 and they found them selves in a lawsuit, maybe that is what it is going to take on the 2011 also.

Today 8-24-15 my 2011 Dodge Journey shut off as I was driving down a road. There was no prior indication the car all of the sudden would not steer , brake or do anything . The electric was still on but the car completely shut off . I had to use all my strength to maneuver it off the road and wait for it to slow down . My child was in the car . This is the second incident this has happened - 1st being in March 2015. Both have been reported to Chrysler . Both times I have brought to my local mechanic and it was set up for computerized diagnostic testing and both time threw no error codes. My mechanic believes it is an issue with the win module or something that is making the car ignition faulty and turning to accessory mode . It is unsafe to drive and I have contacted Chrysler because they need to stand behind their product . They are unwilling to make it a priority and have not offered a resolution . Just a note , the 2009 and 2010 version of this vehicle have been recalled for same issue . I have set up appt to have it diagnosed by Chrysler service center as they have indicated -however , the only time they could fit me in was a full week away . So now I wait because they feel that my car is safe ? and haven't even offered a rental ?!.

It has been about a month since my 2011 Dodge Journey had begun to shut off without warning while I was driving, and with nyc traffic in the city it became dangerous for me to drive. I took it to my own mechanic who said it could only be resolved by the dealership since it may be an electrical issue with the car's computer that only the service shop at the dealership has the tools to fix. I am not driving faster than 30 mph when it happens, I'm unable to brake and the car shuts off automatically. I have begun to use the emergency brake, but if there is a car that is too close, in front or behind me, I can get into an accident. Thankfully, I have always been by the shoulder on the highway and am able to pull over.

I bought my Journey in 08/2014 with 37,000. The dealership replaced the front rotors and brakes. Less than 30,000 miles later (today) I was told that I need to replace my brakes and rotors because they are metal against metal and grinding when I stop.

21,000 miles and just replaced the rear brakes and front rotors on my vehicle. Called dealership to find out warranty information and it is only 12,000 miles/12 months. It cost me $300. 00 to have them replaced and am not happy about it. In all my years of leasing my vehicle, I have never had to replace brakes on my vehicles at 21,000.

Metal scraping sound when driving below 20mph and stops when brakes are pushed. Sounds very similar to many online complaints I've read. Recalls issued for similar models with the same year, but not mine. Very frustrating.

There has been a problem with the brakes in this vehicle since we bought it almost 3 years ago, although the dealership has said they cannot find it. At speeds over 40mph, when the brakes are applied the steering wheel vibrates until the vehicle is completely stopped. Now that the vibration is really bad, I began an investigation online to see if other Journey owners had the same experience with vibration. I have discovered there are many with the problem, that Chrysler has been made aware of this problem for years, but I don't know what is being done to remedy the problem for those of us who own the vehicles. This is an expensive repair, that the dealership chose to ignore when brought to their attention, and the vehicle was still under warranty.

Horrible parts the brakes and rotors needed to be replaced after only 2 years. I have asked many people who own the same car about it and they all have the same problem.

Bought Dodge Journey 2011 r/t in Feb if this year(2013). Truck currently has 29,000 miles on and now steering wheel shakes rapidly when braking. Very scary when on parkway driving 50-65 miles per hour when you have 2 young children in the vehicle. Got a carfax on vehicle and found out that it has had rotors and brakes replaced or repaired at least 3 times starting at 2,400 miles. I think that it totally uncalled for and it sounds really unsafe for me and my children. To have to replace them 4 times before it even hits 30,000 miles. I think there is a problem here. So not only do I have to pay for them to be replaced time and again but to put my family at risk. The manufacturer should def be responsible and liable for this problem.

My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.

I have had nothing but problems with my Journey. Before 2500 rotars had to be replaced around 30k miles transmission rebuilt now at 53k miles the transmission is being rebuilt again! this last time it occurred with my children in the car on the way to daycare. My car would not get into gear as I was driving it feel out of gear and would not accelerate with my foot on the gas. Not to mention my car would not even go into park! when my car was in park the car would drift backwards. Keep in mind this was happening on a busy highway with 2 young children!! I am so disappointed. For having a brand new car this has done nothing but stress me out. Before we purchased our Journey we purchased a brand new caliber and had it for 2 years and never had any issue! I am wondering what can be done.

My Journey is less than 2 years old with 18,500 miles. Rotors are already warped (car shakes violently upon braking at all speeds). Dodge states that brakes are only covered under their warranty up to 12,000 miles. Internet sites are filled with complaints about similar problems in 2009-2010 Journeys and Dodge ended up extending warrantees for those years as a result. Dodge claims to have addressed brake issues with the 2011 redesign but clearly the problem remains. They need to stand behind their product, and do the right thing by extending the brake warranty on 2011's as well.

My steering wheel was shaking when I breaked, this is due to sub par rotors. There are many others with this same problem, and Chrysler recalled the 2010 Journey's for the same issue, but refuse to take responsibility for the 2011's because, according to their customer care rep, not enough people have complained yet. My vehicle had under 31,000 miles when this needed to be fixed. Rotors should and do last much longer then 3 years and 31,000 miles. I have just had the rotors repaired at my own expense, $300. 00 for the front rotors. Chrysler should reimburse me for this expense.

While driving at highway speeds the car shimmied and came to an abrupt stop without ever applying the brakes. Felt brakes lock and heard tires skid shortly after a loud thud under the car steering wheel felt as though the brakes had been slammed to avoid a crash with no warning at all. This has happened twice in a months time with no engine lights or warnings.

Issues with brakes on 2011 Dodge Journey. Recently brakes started squeaking and sounded like metal grinding coming from the front of the vehicle. Just recently took the vehicle to Dodge dealership asking that they look over the brakes, I was informed that they are no longer covered by warranty and will be at my expense if anything needs to be replaced. Got a call a short time later and they said that upon visual inspection they could not find any problems with the brakes. I was told that there could have been a rock or something stuck in the braking system. Problem still persists although it is intermittent and usually only happens at slower speeds we still question the safety of the vehicle and the proper functionality of the braking system. Vehicle currently has just over 24000 miles problem started somewhere around 20000 miles.

When driving this vehicle at highway speeds, when you have to push the brakes there was a pretty severe vibration. The vibration at times was almost bad enough to make you lose control depending on speed and how hard you have to apply the brakes. When I asked the dealership about this on more than one occasion they told me that this was a known problem with 2009 - 2011 model years but there was no recall. Then at 37,000 miles I had to take my car in for brake noise and they told me that all of my brakes were bad and that the rotors were worn unevenly and needed replaced. I said there is no way that a 37,000 mile car should have that bad of brakes and I reminded them of the previous complaints. It did no good and I had to pay $700. If you read online there are many complaints like mine and with the issue being something as important as brakes, this should be taken seriously.

The vehicle was purchased new approximately 1 year ago and now, after only 13,385 miles, the front brake rotors needed to be replaced due to warping.

Brakes replaced at 12,000 miles we bought the car at 15,000 miles brakes shaking the car at 25,000 miles and replaced at 27,000 brakes started to shake at 40,000 miles and I called the dealership and they said the only file that the brakes were replaced were at the 12,000 mile point which means they kept the 27,000 miles off the book. Brakes have been shaking for some time now and we are replacing again at 50,000.

The contact owns a 2011 Dodge Journey. The contact stated that the driver was traveling 50 mph when the brakes were depressed and the steering wheel started to shake. The vehicle was taken to the dealer. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 23,000 and the current mileage was 28,000.

I have had problems with my brakes, they were replaced 3 times now and I only have 17,200 miles on the car. I have all serves records please help me thank you.

At approximately 18000 miles, and less than 9 months old, my 2011 Dodge Journey, began to shake violently (steering wheel) when I slowed down. At first, it began at approx 50 miles an hour, and was noticeable going down small hills. It has progressively become worse; violently shaking anywhere from 40-60 miles, with the steering wheel shaking so hard it becomes difficult to manage. I took it to the dealer on 3/26, and was informed the brakes and roters warrranty was only to 12000 miles. I have five children and I am on the road a lot, and it is scary for the car to shake so violently. I purchased this car brand new, and to have it fail so early is very upsetting. I understand there were issues with the 2009-2010 Journeys as well, but was assured by the sales team at Dodge that it had been addressed and resolved and would not be an issue with the 2011 models.

Excessive brake wear causing warped rotors and pad replacement every several thousand miles. Began shortly after taking delivery of this vehicle new and has continued since. Vehicle now has 80k miles on it. . . . Probably had in for brake work service 10 times costing thousands.

The car has been shaking for a few months now, worse when braking. Twice now, we have had to stop abruptly and the front brakes did not work correctly. Once it did cause a minor accident. There is a loud grinding sound from the front wheel area and poor stopping and the steering wheel shakes. It has been to the dealer four times now for the same complaints. They replaced the rear rotors for some reason. Now they are replacing the front rotors. The dealer claimed there have been no reports of braking/steering problems for this year/model so they do not know what to do. The problem is much worse at interstate speeds of 60+. The dealer service center also advised us that after 12000 miles, the rotors/brakes/etc will not be covered by warranty although it has been a noticeable issue since within a few months of purchase.

Traveling northbound on 91st Ave. Light changed to yellow. I applied brakes and a horrible grinding sound occured. The steering wheel shook and I was alarmed. I called the dealership requesting inspection. Was told it was normal abs action. I disagreed. They insisted all is fine. Second occurence, had to brake to avoid collision and applied brake, again violent shaking to steering wheel. Upon regular maintenance with dealer they again said it was normal. I have never felt more unsafe. This still occurs today 3/2015. Has become progressivly worse over time. Unknown what components are involved. . . Selected possible parts requiring further investigation. Dealer insists there are no recalls in place for any part of this model year. I have asked them to check NHTSA website. They will not.

The contact owns a 2011 Dodge Journey. The contact was driving 65 mph and when the brake pedal was depressed, there was an excessive vibration within the steering wheel. The failure recurred when driving at highway speeds. The vehicle was taken an authorized dealer where the front and rear brakes and rotors were replaced three times. The manufacturer was notified of the problem. The approximate failure mileage was 1,127.

At approximately 5000 miles, and less than 5 months old, my 2011 Dodge Journey, began to shake violently (steering wheel) when I slowed down. At first, it began at approx 52 miles an hour, and was noticeable going down small hills. It has progressively become worse; violently shaking anywhere from 30-60 miles, with the steering wheel shaking so hard it becomes difficult to manage. I first noticed it early in September. I took it to the dealer on 9/15, who confirmed that it was defective rotors. Was told the rotors would be ordered and I would be called promptly. I emailed the service manager on 9/19, and he advised it, along with a defective dash board that was bubbling, would be handled by his corporate contact, and I would receive a call. I have not. On 10/4, I received a general email from the salesman who sold me the car, checking to see how I liked the car. I explained to him the situation. On 10/5, I received an email from his manager, who said they were aware of the situation and would be contacting me soon. That was a week ago, and no contact. I have been driving in what I believe to be an extremely dangerous car. I have two children and have to drive my car to work and to care for an ill husband and mother. I am on the road a lot, and it is scary for the car to shake so violently. I believe the rotor issues obviously are damaging the brakes, but also the tires. I bought this car brand new, and to have it fail so early is very upsetting, as well as scary. I understand there were issues with the 2009-2010 Journeys as well, but was assured by the sales team at Dodge that it had been addressed and resolved and would not be an issue with the 2011 models. Please help.

Since shortly after taking delivery of this 2011 Dodge Journey crew, I have had issues with the brakes. I had it in a few times because the brakes seemed to have a pulsation when applied. 1st time on 11/21/11 with only 947mi on the car the tech reported "front rotors had high spots". They machined what were basically new rotors as a repair. Car continued to have minor pulsation feeling when braking but thought that it may just be something we had to live with as car seemed to brake ok and just feeling the sensation seemed minor. Again had the car in for brake pulsation this time with 9487mi on it. Once again they found they had to re-surface front rotors and said nothing about rear brakes. . . . This was on 06/13/12. Continued to "feel" the brakes but again thought this was just something I would have to live with until it got bad again. In early 2013 we occasionally would smell a burning type smell and the first couple time we were driving and smelled it when we stopped at an intersection. . . . So we thought it might be something else either on another car or in an area we were passing. Upon pulling into the garage recently I smelled the same odor and noticed the rear wheel on the driver side smoking/steaming from the build-up of heat. It was so hot I was concerned about leaving it inside the garage so I parked it outside and watched it for awhile to be sure it cooled. So 06/03/13 w/24011 miles I got to my mech and they said rear brakes shot, completely rusted out. Had to have them repair ($285. 37. . . Dealer likely would have charged me 3x that amt) as it was unsafe to drive and I chose not to have it towed back to dealer. I kept photo's they took as well as old parts in the hope that someone with finally hold Dodge/Chrysler accountable for these years worth of flawed brakes and I might get reimbursed!.