Three problems related to brake grinding noise have been reported for the 2012 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Dodge Journey based on all problems reported for the 2012 Journey.
The contact owns a 2012 Dodge Journey. While driving approximately 25 mph, a grinding noise was heard without warning when the brake pedal was depressed. The vehicle was taken to crown Dodge of fayetteville (436 n mcpherson church rd, fayetteville, nc 28303, 910-920-9613) where it was diagnosed that the brake pads were not fitted correctly on the calipers and needed replacement. The vehicle was repaired, but the failure persisted. Several weeks later, the vehicle was taken back to the dealer were the front disc brake pads were replaced. The contact stated that the brake failure occurred several times. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was 70,644.
The contact owns a 2012 Dodge Journey. While reversing out the driveway, a grinding noise emitted from the rear of the vehicle. The vehicle was taken to two independent mechanics. The technician noticed that there were grooves in the rotor and stated that the caliper had not been releasing properly on the passenger side rear brake. Also, the mechanic stated that the failure might be due to the system being assembled with contaminated brake fluid. As a result, all the components for the brakes needed to be replaced. The contact was made aware that the vehicle was not included in NHTSA campaign number: 11v550000 (service brakes, hydraulic). The approximate failure mileage was 50,000.
When applying the brakes and coming to a stop there was an awful grinding noise and it felt as if the vehicle might be jerking or not stopping correctly. I brought it to the dealership first thing on Monday and after their inspection was told that the rear brake pads are defective. There was some surface rust on the pads and rotors, but I was told that is normal and that these parts accumulate rust overnight but it normally grinds off when driving the next day. The dealership did not have the rear brake pads or rotors in stock, so they are on order. I was told the vehicle would be ok to drive until the parts come in and they instructed me that I had to come pick the Journey back up and could not leave it at the dealership. With the grinding noise, vehicle jerking and new knowledge of the "defective" parts, I am not comfortable driving this vehicle right now.