Table 1 shows three common back over prevention related problems of the 2016 Dodge Journey.
| Problem Category | Number of Problems |
|---|---|
| Back Over Prevention problems | |
| Rearview System Braking problems | |
| Sensing System Camera problems |
The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.
The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gray. It works properly about 10% of the time. I believe it was a significant contributor to my backing into and damaging another vehicle in a parking lot. I understand that there is a recall notification (NHTSA 25v552; Chrysler 59c) for the Dodge Journey beginning with model year 2019. This vehicle is a 2016. I am not overly concerned about the specific accident noted above but do consider this a serious risk that should be reported.
The traction control light, the service awd light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the dealership to have the u49 recall completed but they said they don't have to inspect the wiring that is included into the functioning of the can bus system. All of these issues started within a week of each other and nothing fixes them.