Sensing System Camera problems of the 2016 Dodge Journey

The traction control light, the service awd light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the dealership to have the u49 recall completed but they said they don't have to inspect the wiring that is included into the functioning of the can bus system. All of these issues started within a week of each other and nothing fixes them.

An authorized Dodge dealer replaced the original rearview backup camera under warranty in 2021 with mopar replacement part 56054158ag. The replacement camera later became inoperative, displaying a black or distorted image and eventually no usable rearview image when the vehicle is shifted into reverse. I later received an official fca us owner notification for mopar replacement camera part 56054158ag under safety recall 60c (NHTSA recall 25e-052). The owner notification states that the remedy is available. Attached are the dealer's 2021 warranty repair invoice documenting installation of part 56054158ag, the fca recall notices, and the dealer's July 2026 service record documenting that there were no active recalls associated with the vehicle. When I presented the vehicle, the owner notification, and the repair documentation to the authorized dealer, I was told there is no active recall associated with the vehicle, and the dealer documented that there were no active recalls for the vehicle at that time. As a result, the dealer did not perform the recall repair. I am concerned that owners of vehicles with recalled replacement cameras may have no clear path to obtaining the recall remedy when the replacement part is documented but no active recall is associated with the vehicle. The backup camera remains inoperative, reducing rearward visibility while backing and increasing the risk of a crash.