Radio/tape Cd Player problems of the 2016 Dodge Journey

The reverse has quit working and the radio goes in and out and changes on own and turns volume up and down keys pop up not detected while driving.

5-10-18 had to bring my vehicle in for a new tire and prior to the tire, the abs light would intermittently pop on and off. This would happen mostly after I started the vehicle and after backing up and traveling a few feet, it would sound and feel like it would catch and grind, then release after traveling about a mile, it would go off. When I brought it in to get the tire replaced, I asked them to look at it, they said the abs light was coming on because the battery was faulty and they replaced the battery. (I think maybe they just reset something) I asked them to give me an itemized list of parts changed for the work, and I never received it. I only received the invoice for the tire. Now. . . . Rear ended in Dec 27, 2018 - between the accident and time it took holidays/insurance to get me an appointment with dealer, the abs light started to pop on again and the radio screen grayed out and came back on(so far that has only happened once). My husband let them know to check that as well because there was impact damage on the left front bumper and dealer only repaired the damages reported by adjuster and didn't address the abs/radio issue. So. . . . . Now what? feel like they just put a band aid on it until the warranty ran out and then again after damage sustained in an accident that was not my fault.

The contact owns a 2016 Dodge Journey. The contact stated that there was an internal failure and the radio shorted out. The dealer (lawton Chrysler Jeep Dodge ram, 215 se interstate dr, lawton, ok 73501, (580) 350-6000) diagnosed that it was due to a hardware failure, but provided no solution. The dealer advised the contact to notify sirius xm. The contact notified sirius xm and was informed to notify the warranty company to service the radio. The radio failure was not resolved. The vehicle was recently purchased less than 30 days ago and the dealer provided no reason as to why they had not completed the recall repair for NHTSA campaign number: 16v907000 (engine and engine cooling) prior to selling the vehicle. The contact was uncertain if there was also an internal electrical failure with other components besides the radio. The manufacturer was notified. The approximate failure mileage was 17,300. Parts distribution disconnect.