general problems of the 2018 Dodge Journey

The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so no warning lamps were illuminated. This appears to be a known issue with fca but they offer no assistance with correcting the known safety defect.

I was driving home in the dark and I heard a loud bang pop! it scared me at first I didn't see anything wrong but when I got home to looked I notice the passenger head rest popped out! I am happy that no one was sitting next to me. That could have been so scary. I have uploaded a picture of it not extended out. I was driving 70 mph going home on the interstate. No accident nothing. Just came out of no where. This was scary.

The passengers side head rest came apart. It came apart so fast it was like it exploded. It was almost like it had an air bag on the inside of it. I just started the unit in our drive way, went to back out, and it came apart. I tried to reset the head rest but the plastic locking tabs on the inside no longer work. This needs to be a recall!.

My passenger side headrest popped open while my car was in park today. Randomly deployed. This is beyond unacceptable that something could just happen like a safety feature deploying when not impact provoked.

I was entering a highway on the entrance ramp when I was hit in the back of the head by the headrest, with no warning it just burst apart and caused dizziness. I pulled over as I literally felt like I was in a car accident. I continued to feel dizzy and experienced neck and lower back pain. I spoke with my doctor this morning, and contacted the local Dodge, Chrysler dealer and have an appointment on 5/22.

Owner was driving about 40 mph when the headrest popped open. There were no collisions or issues when this happened.

I came out of a meeting and found it this way. There is no evidence of an accident or hit while I was away. Also there is no evidence of anything making impact with the headrest inside the vehicle.

While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm. Looks like the plastic inside is cracked on the right side where the pin holds the restraining pin that keeps the headrest from deploying. Have not taken yet to the dealer. There were no warning signs prior to deployment. Potentially could've been worse if someone was sitting in the seat when it occurred.

Went out to my Dodge Journey 2018 to go run errands and noticed the passenger side head rest was apart. The vehicle had been sitting for two days feel this should be a recall issue fortunately this didn’t happen while the car was in use contacted Dodge dealer and fca and was advised there is no recall or warranty coverage this is a safety issue and should be covered.

Passenger side head rest exploded while driving down the road. This is a huge safety issue and could have caused sever damage. Now I’m afraid the driver side will do the same thing while I’m driving down the road.

When second row seats are folded in the upright position and slid forward. They do not lock in place. The seat slams forward and backwards. This is an extreme safety and should be repaired before causing a severe injury.