Exterior Lighting Related Problems of the 2020 Dodge Journey

Table 1 shows one common exterior lighting related problems of the 2020 Dodge Journey.

Table 1. Exterior Lighting related problems of Dodge Journey

Problem Category Number of Problems
Exterior Lighting problems
5

Exterior Lighting problem #1

If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.

Exterior Lighting problem #2

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started.

Exterior Lighting problem #3

We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has moisture again. We think that the headlights must be defective headlight. Would you please check that?.

Exterior Lighting problem #4

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the headlight socket or wiring harness, yet no warning light indicates a malfunction. This recurring failure appears to be a known issue affecting other Dodge Journey models, specifically impacting the passenger-side headlight. While I have experienced no other electrical problems since purchasing the vehicle, Dodge is requesting a $200 diagnostic fee to confirm a suspected wiring harness fault. I respectfully request a resolution to this recurring problem, given its apparent prevalence within the Dodge Journey model range and the lack of any contributing factors on my part.

Exterior Lighting problem #5

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windshield wiper will no longer spray the fluid to clear the windshield (after about owning it for a year) and the speedometers have been off since purchase. I bought the car brand new and just found out you’re supposed to report this stuff here. Please look into these issues with this vehicle, as the previous Journey years also had the majority of these issues and have had those parts recalled.


Exterior Lighting related problems in other Dodge Journey model year vehicles:



Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations