Dashboard Crack problems of the 2003 Dodge Ram 1500 - part 1

103 problems related to dashboard crack have been reported for the 2003 Dodge Ram 1500. The most recently reported issues are listed below.

1 Dashboard Crack problem

Failure Date: 08/25/2016

Tl-the contact owns a 2003 Dodge Ram 1500. The contact stated that the dash board was cracked. The contact stated that the interior light in the cabin and cargo became inoperable. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000. Ec.

2 Dashboard Crack problem

Failure Date: 08/31/2015

The contact owns a 2003 Dodge Ram 1500. While the vehicle was being serviced under NHTSA campaign number: 15v312000 (air bags), the technician noticed that the dashboard was cracked due to dry rotting. The technician refused to honor the recall due to the dashboard. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

3 Dashboard Crack problem

Failure Date: 12/10/2014

The contact owns a 2003 Dodge Ram 1500. The contact stated that NHTSA campaign number: 14v770000 (air bags) and NHTSA campaign number: 15v312000 (air bags) exceeded a reasonable amount of time for repair. The contact initially brought the vehicle to the dealer on January 15, 2015. At that time, the dealer stated that the recall repair was performed; however, the recall did not begin until until February 3, 2015. Upon review of the invoice, the document stated that the vehicle was inspected and that the recall repair would not be needed. Several months later, the contact received a notice for NHTSA campaign number: 15v312000 (air bags). The manufacturer stated that the repair for NHTSA campaign number: 14v770000 (air bags) had already been repaired on February 12, 2015 and the parts for NHTSA campaign number: 15v312000 (air bags) were not available. The contact had not brought the vehicle back to the dealer after January 15, 2015. The vehicle was not repaired. The contact had not experienced an air bag failure. The contact also stated that the dashboard was cracked in several locations, including over the speedometer, the middle of the dashboard, and defroster grill. The failure mileage was approximately 70,000.

4 Dashboard Crack problem

Failure Date: 10/16/2014

Tl- the contact owns a 2003 Dodge 1500. The contact stated that the plastic dash board had cracked and become very brittle. In some areas the plastic had broke off creating sharp edges on the dashboard. The cause of the failure had not been diagnosed repaired. The manufacturer was not notified. The failure mileage was 130,000. Jft.

5 Dashboard Crack problem

Failure Date: 10/03/2014

While driving I had the dashboard crack in two spots. First crack is located in front of passenger seat above air bag, the second crack is located on the dash, in front of the drivers seat at around the 12:00 position of the wheel.

6 Dashboard Crack problem

Failure Date: 08/25/2014

Tl-the contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard was cracking and deteriorating. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. The VIN was not available. Djr.

7 Dashboard Crack problem

Failure Date: 07/28/2014

I bought this truck used and expected some components of the truck to be worn. The dashboard has several cracks in it when I bought it and have continued to crack even more. This does not appear to be age related but a serious manufacturing defect. I'm worried about pieces flying off and hitting me in the face as broken parts have already done but only landed at my feet. It's like driving with broken glass on your dashboard. I would hate for the passenger airbag to go off and be stabbed by pieces of flying dashboard. I 've noticed that n. H. T. S. A. Has received more complaints about this component than any other on this truck. Why hasn't a recall been issued? this is a serious safety issue. Let's not make this another recall debacle. Chyrsler need's to take responsibility for this defect. No dashboard's crack like this with age.

8 Dashboard Crack problem

Failure Date: 04/15/2014

The dashboard on this vehicle cracks and pieces fall down into air vents (made from cheap plastic). If air bags were to deploy the dash would designate causing preventable injuries if cracking was not an issue.

9 Dashboard Crack problem

Failure Date: 01/22/2014

The contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard had several cracks along the surface. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage and VIN was not available.

10 Dashboard Crack problem

Failure Date: 11/06/2013

Dashboard has cracked in multiple places. Cracks began appearing many years ago.

11 Dashboard Crack problem

Failure Date: 11/01/2013

Dash is cracked and pieces are flying everywhere when the ac is turned on. Very unsafe.

12 Dashboard Crack problem

Failure Date: 03/15/2013

The contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard had begun to crack near the driver's side air bag and on the passenger's side near the glove box. The vehicle was not inspected or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 54,000. The consumer stated there were two separate cracks on the dashboard. Updated 03/11/14.

13 Dashboard Crack problem

Failure Date: 11/23/2012

The contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard became cracked. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified of the failure and advised the contact that there were no recalls for the vehicle. The vehicle was not repaired. The failure mileage was 79,800 and the current mileage was 84,316.

14 Dashboard Crack problem

Failure Date: 11/01/2012

My 2003 Dodge Ram 1500 has a defective cracked dashboard. This seems to be a common issue for Dodge ram trucks and the manufacture is refusing to take any responsibility for a defective item.

15 Dashboard Crack problem

Failure Date: 09/09/2012

Dashboard developed large crack that can interfere with operation of the air bag or cause plastic shards to hit the passenger. Per review of several websites, as well as complaints per the NHTSA website, this is a very common problem amongst these trucks and the car manufacturer will not take action. A recall should be issued to replace the defective dashes.

16 Dashboard Crack problem

Failure Date: 08/20/2012

The dash has started to crack, and the latest one is right above the passenger air bag. My concern is what would happen in the event of a air bag deployment if a big shard of plastic from the dash were to fall in front of the air bag during deployment. What would happen to the front passenger, or my young kids sitting in the back seat? I have also found reports of owners reporting wiring problems due to parts of the dash falling down.

17 Dashboard Crack problem

Failure Date: 07/10/2012

Dash is cracked all way causing a safety problem with sharp pieces.

18 Dashboard Crack problem

Failure Date: 07/10/2012

Cracked dash I opened the door to my truck one morning and looked up at my dashboard and there was a crack all the way across it. I have researched this and it appears that this is a factory defect and almost all Dodge ram trucks have this problem. I feel that this should be taken care of by the manufacturer.

19 Dashboard Crack problem

Failure Date: 07/04/2012

Dashboard cracked in multiple places. Defrost vents disintegrated and fell into ducts. Defrost blend door not functioning and causing windshield to fog up when using a/c. Rear fenders rotted out from the inside out on both sides in the exact same place. Random engine loss of power, re-starting fixes problem until next occurrence.

20 Dashboard Crack problem

Failure Date: 06/15/2012

The contact owns a 2003 Dodge Ram 1500. The contact stated that his dashboard was severely cracked in multiple places. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the defect. The vehicle was not repaired. The failure mileage was 65,000. The current mileage was 97,000.

21 Dashboard Crack problem

Failure Date: 06/01/2012

I love my truck and paid hard earned money for it. I keep it in good shape. Earlier this summer, I noticed my dash has started cracking. I keep protectant on it and sun shields in the front windshield. It's dis-heartening to have something I took care of and spent good money on fail in this manner.

22 Dashboard Crack problem

Failure Date: 02/22/2012

Very large and sharp jagged edges coming up from a very badly cracked dashboard. There needs to be a recall on 02-09 Dodge ram trucks. Very dangerous to driver and passengers. Especially if that vehicle is involved in an accident.

23 Dashboard Crack problem

Failure Date: 07/24/2011

Dashboard cracked and hvac air flow recirculator vent broken as with many other Ram 1500s from various model years. Customer care only offers to remove the labor costs for replacement of damaged areas. Owner is made to pay for materials at full retail cost. Will never buy another Chrysler product again!.

24 Dashboard Crack problem

Failure Date: 07/18/2011

Dashboard cracking and falling apart.

25 Dashboard Crack problem

Failure Date: 06/01/2011

The dash board is all cracked up now do to Dodge using cheap materials. I have always put up a sun shade no matter where I park my truck and it is always in my garage when not being driven. Shame on Dodge Chrysler products for making such a garbage truck. And the rack & pinion steering should last alot longer than it has. No wonder people buy foreign autos. They are far superior.

26 Dashboard Crack problem

Failure Date: 05/09/2011

The contact owns a 2003 Dodge Ram 1500. The was cleaning the dashboard area when his finger was cut as a result of the dashboard being cracked. The vehicle was not inspected or repaired for the failure. The contact called the manufacturer to make them aware of the failure but was offered no further assistance. The current and failure mileage was approximately 103,000.

27 Dashboard Crack problem

Failure Date: 05/08/2011

Dashboard cracking and falls apart at the slightest touch. Cannot order replacement parts due to Dodge closing. Chrysler advised it is not covered under warranty. Cheap dash.

28 Dashboard Crack problem

Failure Date: 05/06/2011

Dashboard has multiple cracks and the a/c venthole covers have completely collapsed into the a/c unit.

29 Dashboard Crack problem

Failure Date: 02/25/2011

2003 Dodge Ram 1500 quad cab, dash started cracking about 4 years ago and continues deteriorating, now has a couple of big cracks (3/8" wide) and some little ones. Coupled with recall (r26/nhsta 15v-312) on defective airbag inflator housing (for which I have been waiting so far over 6 months for) this has potential for serious injury to occupants, I do not have luxury of using another vehicle. Dodge do not seem in any rush to remedy this problem even though it is dangerous and a multi state issue.

30 Dashboard Crack problem

Failure Date: 02/10/2011

The contact owns a 2003 Dodge Ram 1500. The contact stated the dashboard on the vehicle was cracked open. The contact stated the gauges are currently working, but the dashboard and instrument panel was broken. The contact took the vehicle to the dealer, but the dashboard was not covered under warranty. The contact stated there was also a problem with rear differential which was wearing out the gear, but the dealer was unable to pinpoint the cause. The VIN was unknown. The failure mileage was unknown, but the current mileage was 61,000.

31 Dashboard Crack problem

Failure Date: 01/02/2011

2003 Dodge 1500 ram dashboard cracking across the front and sides.

32 Dashboard Crack problem

Failure Date: 11/19/2010

On November 19, 2009, I was driving my 2003 Dodge Ram 1500 on the expressway with my windows down. The wind from the windows being down caused part of the cracked dashboard to fly up and hit my face. It caused me to lose control for a second but was able to overcome. Cracked dashboards are a known issue with Dodge ram trucks and is a safety hazard. Someone is going to get killed from this. I guess Dodge will fix their defect once this happens. Hopefully I won't be the test case!.

33 Dashboard Crack problem

Failure Date: 10/15/2010

The dash board develops major cracks and overall material breakdown exposing wiring under the dash for a possible catastrophic failure of safety and electrical systems due to inadvertent exposure (airbags, headlights, taillights, gauges, ignition, ventilation, etc) . It threatens the occupants (riders) with possible projectile shards of plastic if there is an accident, causing more damage than an impact itself. Possible injury upon exiting the vehicle if a hand is placed in the dash area and it collapses. The integrity of the structure is faulty creating a unsafe environment. The cracks are not from abuse or mistreatment of the vehicle. The part is not a wear item that mechanically deteriorates over time. The vehicle is garaged and well kept regardless of mileage. Inspected regularly, registered as individual use not a commercial vehicle.

34 Dashboard Crack problem

Failure Date: 10/13/2010

Several months ago, I purchased a 2003 Dodge Ram 1500 from a local car salesman. The first few months were perfectly fine, however, that did not last for long. One day, I noticed a small crack above my steering wheel. I figured it was nothing and began cleaning the interior of my truck. However, when I started wiping down the dashboard, that crack spread at least five or six inches. By the end of the month, there were several cracks throughout my dashboard, some leaving pieces completely removable. Several the pieces have fell into my defrosting vents, leaving me to remove them. I quickly started looking online for replacement dashboards, and I noticed that several other people were having the same problems, some even becoming cut while trying to clean the interior. This poses a serious safety risk. If a person were to have a collision, that individual would most likely get cut by flying dash debris. It might even cost that individual his or her life. So I urge the national highway traffic safety administration to step in and fix this problem.

35 Dashboard Crack problem

Failure Date: 10/06/2010

The contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard was cracked and causing the defroster to malfunction. The contact took the vehicle to the dealer and the dealer advised that the entire dashboard needed to be replaced. The contact called the manufacturer and the manufacturer stated there was nothing they could do to assist. The contact stated that the lack of working defrosters could impair his vision and cause a crash. The vehicle was not repaired. The failure mileage was 116,000.


Other Structure related problems of the 2003 Dodge Ram 1500


Ram 1500 Service Bulletins
Ram 1500 Safety Recalls
Ram 1500 Defect Investigations