Two problems related to carrier/rack have been reported for the 2008 Dodge Ram 2500. The most recently reported issues are listed below.
My front left tie rod in my truck broke causing extensive damage. It punctured a tire in the sidewalk which is not repairable , cracked a wheel which they do not make anymore so need to replace 4 to match and bent or broke every single component in the steering linkage setup. I have made numerous attempts for some help and have gotten none. I have sent multiple emails with no replies, tried the chat system on the mopar site and the person (alex av1129 employee number) was if no help either. I have purchased a steering linkage setup from les schwab for $649 before I knew this was a past recall issue. I never got any notification for the recall or did I get offered the buyback option. I also called mccord Dodge in longview washington explaining my issue and was told by a lavonya in the recall dept there's nothing she can do this is an issue between you and Chrysler not you and mccords. I also asked lavonya my address on file and she read it exactly and I received no notification from them either. She was quite rude. She told me most people do routine maintenance at mccords and they find out these issues. I let her know I do my own maintenance and am not required to do business with them since my warranty has expired please help thanks kirc mattinen 22528 nelson hill ln clatskanie or 97016 (503)728-9396 kircmattinen@gmail. Com.
Interior plastic grab handles, described as "trim" per manufacturer. Located inside door on vehicle upper frame of vehicle. Used to assist with entering and exiting vehicle. Housing covering bolts to secure handles cracks and rips apart, causing the handle(s) to spontaneously remove from vehicle. Resulting in possible injuries from fall to driver and/or passengers. Vehicle stationary when entering/exiting and using handles.
| Equipment problems | |
| Carrier/rack problems |