Steering Tie Rod Assembly problems of the 2012 Dodge Ram 2500

My left tie rod snapped as I was backing out of my parking spot. There is already a recall on this matter. Writing to you just to get this information out to as many as possible. I went to tri county Chrysler in pottstown, PA to get an inspection to see if I needed the recall work done. I was told that I did not need the recall done, so they entered my VIN in saying they completed the work. So a couple weeks later my tie rod snaps, so much for not needing the recall done. So I get it towed to another dealer and they say yes I need the recall done and do the work. Something needs to be done about this. This is a very serious matter, I could have been seriously injured or could have injured someone else.

We received a safety recall notice n49/NHTSA 13v-529 regarding our Dodge 2500. We begin the process to have it repaired in January with our local dealer. In April we finally got in to have it inspected. We do have the faulty left tie rod ball stud that needs replacing. Our local linwood Chrysler dealer tells us, in several attempts to have the work done, that they have only received 2 parts from Chrysler. When we contacted the 2nd dealer they told us a similar situation. We have went from # 7 on the list, to # 31, and now are # 41. When we contacted Chrysler we were told that 5-6 of these repair parts are shipped weekly to each dealership with waiting list. We have found that Chrysler is shipping one part every 21 days to some dealerships, sometimes. They repeat the same "fair distribution" line to us, the customer, and I have no idea what they are telling their dealers. We have not drove this expensive, faulty truck for 8 months because of this safety issue. We are unhappy about the lies of "parts on order".

After a long rod trip, I was parking my truck and the left tie rod broke. If I was driving at 65 miles and hour I could be dead now. Dodge wants me to tow my truck and they are going to do me the "favor" of replacing at no cost. . . I have to get myself another truck to drive.

Recall is for the left tie rod ball stud on your truck may fracture under certain driving condition. I took my truck in 45 days ago. Parts are so limited that the dealer is saying it could be 6 months or more before the parts come in to fix what appears could be a serious issue. I have not actually had an incident.

Tried calling in for the left front tie rod recall to auto nation Dodge and they told me that they have recalled the parts to fix. Called the Chrysler help line and they were not helpful at all. The lady I talked to could not tell me when Chrysler is supposed to have the part to fix the recall. Why is Chrysler sending out notifications and telling people to call there local dealers to fix the recall when they do not have the parts to fix and why is it taking so long?.

2012 Dodge Ram 2500. Consumer writes in regards to tie rod recall notice issues. The consumer stated he took the vehicle to the dealer, after receiving a recall notice. But, when he arrived he discovered it was purely a determination check and his vehicle, in fact did not need to have the replacement part installed. The service advisor informed the consumer to bring the vehicle back in 3 weeks when the part arrived. The consumer numerous times, only to be told the parts were still not available.

I received a recall notice on my vehicle for a "left tie rod ball stud on your truck may fracture under certain driving conditions". It went on to say that if it broke while operating the vehicle a crash would most likely occur. I called both Dodge dealers in colorado springs, CO and tried to schedule the repairs for my truck. This is the only vehicle we have. I was told by both colorado springs Dodge and perkins motor city Dodge the Chrysler is only sending one part per week per dealership!!! there are over 350 people on the list at colorado springs Dodge and 58 at perkins Dodge. If Chrysler is only sending one part per week, it could be would be over a year from now before my vehicle is repaired! this is totally unacceptable!.

Shortly after pulling into traffic on highway 290 heading west the truck made a sharp right. The truck could not be steered or controlled. Observation under the front end revealed the left front tie rod was broken. The passenger side front tire was straight and the drivers side tire was pointed 90 degrees to the front of the truck.

The contact owns a 2012 Dodge Ram 2500 hd. The contact was driving 30 mph when the left side tie rod end snapped and caused the left side of the vehicle to collapse. The vehicle was towed to the dealer where the contact was awaiting diagnosis of the failure. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 48,000. . . Updated 02-28-14 updated 03/18/2014.

I received a recall notice in January 2014 for a recall and mandatory replacement of the left tie rod ball stud. I call my dealer right away but they did not have any parts. I recently went in for service and they check my truck and said everything looked ok but it does need to be replaced since in is on the mandatory list. There are 186 people on that list and they only get a replacement part after they install one. The average turn around time for parts is 4 days. That means that some people will have too wait up to 2 years before there truck gets repaired. I think this is a little ridiculous. I live in a rural area and do a lot of travel in very rural areas. If I break down I might be stuck for days to get out and same for a lot of other people that live up here.

Chrysler issued recall #n49/nhsta 13v-529 on Jan. 6, 2014 for a defective left tie rod ball stud that may cause loss of control of the vehicle while in motion. I contacted my dealer immediatly and was told I would be put on a waiting list for the part which was not available at that time. After checking with the dealer multiple times since Jan. 6, I have still not received the repair to my vehicle and was told that Chrysler would only send one part per week per dealer. This is unacceptable. Chrysler has not offered alternate transportation while one is waiting forcing one to either park their vehicle until the part arrives or be forced to drive a vehicle that may lose control of the steering at any time causing possible injury to the operator or others . I called Chrysler's recall assistance center on March 3, 2014 and was told there was nothing they could do except open a case file.

I submitted my original recall notice for the replacement of the left tie rod end (n49/NHTSA 13v-529) to tate branch Dodge in artesia nm on or about January 6, 2014 and was told at that time I was first on the list to be done. I still have not been contacted by the dealership regarding the repair. This is beginning to concern me that they have no regard for me or my families safety.

I keep receiving an "important recall notice" for the left tie rod from Chrysler but they will not make enough parts to get it fixed. There last line on the notice is " we're sorry for any inconvenience, but are sincerely concerned about your safety". If they really cared about my safety they would make a lot more parts to fix my truck and the other 100 or so that are waiting in northwest montana.

In Dec. Of 2013 I received a recall notice #r49 from Chrysler concerning the left tie rod on my 2012 Dodge truck. On the 2nd of Jan. 2014 I called the dealership in folsom calif. For an appointment, I was told the part was not available and would have to be ordered. As of this writing (7 may 2014) the part is still not available and I am # 50 on the dealers list for repairs. I've called the dealer 6 times, mfg. 3 times, and the national highway traffic safety administration and have had no satisfaction in getting a resolution. It will be a cold day before I purchase another Chrysler product.

The contact owns a 2012 Dodge Ram 2500. The contact stated that while in reverse at approximately 1 mph, the steering wheel became difficult to maneuver. The contact inspected the vehicle and noticed that the front driver's side outer tie rod was fractured. The contact referenced NHTSA campaign number: 13v529000 (steering) but was advised by the manufacturer was contacted and stated that the vehicle was not included in the recall because the dealer had performed modifications prior to the vehicle being purchased. The vehicle was not repaired. The approximate failure mileage was 13,970.

Tl-the contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the first letter December 2013 and a second notice was recently received however the dealer advised the tie rod assembly was received one per week and the contact had to be placed on an eight months waiting list. The vehicle did not experience the failure. Li.

The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The dealer advised that they could only order one tie rod end per week and he was placed on a waiting list that could possible exceed several months. The contact had not experienced a failure.

2012 Dodge Ram 2500. Consumer writes in regards to the left tie rod ball recall notice. The consumer was informed, the parts were not available, and she would be placed on a waiting list, as the dealer was only receiving 1 part per week.