general problems of the 2012 Dodge Ram 2500 - part 1

58 problems related to steering have been reported for the 2012 Dodge Ram 2500. The most recently reported issues are listed below.

1 Steering problem

Failure Date: 09/11/2014

The contact owns a 2012 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number: 13v529000 (steering). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

2 Steering problem

Failure Date: 08/19/2014

The contact owns a 2012 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. The dealer stated that there was a waiting list to have the vehicle repaired. The contact believed that the manufacturer exceeded a reasonable amount of time for the repair. The contact had not experienced a failure.

3 Steering problem

Failure Date: 07/25/2014

Waiting for 2 months for recall deemed unsafe to drive.

4 Steering problem

Failure Date: 06/27/2014

I have received my fourth recall notice for n49/NHTSA 13v-529. Dealer in lexington park still has no parts. I am on waiting list for the past 4 months. Chrysler is failing to take action on recall.

5 Steering problem

Failure Date: 06/09/2014

I received the recall notice in January 2014 and went to my local dealer. They said to check back in February. I called in February and they said check back in March. I was told that the parts aren't even available. I checked again in April, they said call back in may which I did and my parts were ordered may 1, 2014. It's June 9, 2014 and I called my dealer to find out when to bring my truck back. They said it will be a couple months because they are only given a couple parts at a time. Fortunately I've not had an accident but you would think for a steering defect the manufacturer would make this part a priority. My complaint is that neither the manufacturer of the vehicle nor the faulty part have remotely responded in an acceptable timeframe for a defect that could result in serious injury or property damage.

6 Steering problem

Failure Date: 04/23/2014

Tl- the contact owns a 2012 Dodge Ram 2500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Dr.

7 Steering problem

Failure Date: 04/03/2014

I purchased this vehicle from stew hansen ram on April 3, 2014. During the purchase procedure, I was not fully informed of the existing recall n49. It was not until several weeks later when I received an email notice of an oil change being due that I found out about the recall, as it was included in the maintenance notice. I then found out about the parts unavailability. I was very clear when buying the vehicle that I would be towing a travel trailer to CA with it this summer. I believe the dealer was quite remiss in not informing me of the situation prior to the sale. I also believe it should be illegal to sell a recalled vehicle that has not been repaired, especially one with potential loss of steering control. The dealer has been unable to provide a time frame for repair.

8 Steering problem

Failure Date: 03/14/2014

I am a marine stationed aboard mcas new river in jacksonville nc. I had just dropped my son off at his babysitter. I arrived at work and as I was pulling into my parking spot I noticed that my truck would not turn. I came to a stop just before I hit the truck next to me. I put the truck in reverse and I noticed a dragging sound coming from the front of my truck. I got out of the cab and checked it out. That is when I noticed that the left tie bar had sheared from the ujoint. I was lucky that I was not driving at a high rate of speed while my son was in the truck when this happened. To survive 4 deployments to iraq but to only get killed by a broken bolt. When I dropped it off I was told that it would get fixed with the same hardware that failed in the first place because they new parts were not available. I am a helicopters mechanic and I am not new to safety and quality maintenance so the idea of putting the same part on that failed before does not seem right to me. If it were something in the entertainment system or maybe the comfort control, I could see something like this being done. Not the steering!!! we are being told that I would not be able to have courtesy vehicle from the dealer because they don't offer them because of recalls. So they tell me that they will fix my truck with recalled parts and give it back to me to drive until parts come in. Really!! so I risk the lives of my family members cause Dodge wants to safe a buck. I don't believe that I am responsible for this and Dodge should stand behind the product it produces. This is a safety concern that must be addressed. It leaves me and other families no choice but to drive a dangerous vehicle.

9 Steering problem

Failure Date: 03/07/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13v529000 (steering) but was informed that the parts were on back order. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before March of 2014 and that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.

10 Steering problem

Failure Date: 03/06/2014

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The contact made numerous calls to schedule the recall repair and the vehicle had still not been inspected nor repaired. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact stated that the vehicle was pulling to the left upon applying the brake pedal to no avail. The contact was experiencing the failure while waiting to receive the recall repair. The approximate failure mileage was less than 20,000.

11 Steering problem

Failure Date: 02/25/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13v529000 (steering) but was informed that the parts were not available and the dealer was only receiving one part per week. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 03/31/lj the consumer was placed on a waiting list. Updated 04/01/14.

12 Steering problem

Failure Date: 02/24/2014

Received notice of safety issue with steering components and was told it would be more than a year to warranty the problem. This is not acceptable as this is a safety issue and we tow with this truck!!!! further more I tried to call the 800 327 4236 # and got nothing but a sales pitch and when answering not interested I was hung up on twice! why are government lines being used for sales pitches rather than service? because of this I have not been able to file a complaint.

13 Steering problem

Failure Date: 02/14/2014

I have not had an accident, but there is serious potential for one. Regarding Chrysler safety recall n49 / NHTSA 13v-529: this is a recall for a serious problem that can affect the vehicle's steering. Two different Dodge dealers have told me that they can only order a few parts each week. Here in susanville, CA, there are at least 37 trucks on the repair list, and Chrysler can only deliver 1 part per week! the last person on that list has to wait 9 months to get his truck fixed. In the meantime, we all have to drive on mountain roads and risk losing our steering. This is atrocious.

14 Steering problem

Failure Date: 02/06/2014

The contact owns a 2012 Dodge Ram 2500. The contact received a notification for NHTSA campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 08/25/lj updated 08/28/2014.

15 Steering problem

Failure Date: 02/05/2014

The contact owns a 2012 Dodge Ram 2500. The contact attempted to have the vehicle remedied under NHTSA campaign number: 13v529000 (steering) however, the contact was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

16 Steering problem

Failure Date: 02/05/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that the he was very concerned for his safety since the parts were not available for NHTSA recall campaign number: 13v529000 (steering). The dealer and manufacturer were notified of the delay in the recall repair. There are no failures at this time. The current mileage was 27,800.

17 Steering problem

Failure Date: 01/29/2014

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 04/17/lj.

18 Steering problem

Failure Date: 01/27/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. The dealer stated that the part was not available. The manufacturer was not contacted and the contact was unable to have the recall service performed to date. The contact had not experienced a failure.

19 Steering problem

Failure Date: 01/16/2014

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13v529000 (steering). The contact attempted to have the remedy performed however, the part was unavailable. The dealer was not able to advise when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

20 Steering problem

Failure Date: 01/08/2014

The contact owns a 2012 Dodge Ram 2500. The contact received notification for NHTSA campaign id number 13v529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 8/11/cn.

21 Steering problem

Failure Date: 01/08/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that he received notification of NHTSA campaign number: 13v529000 (steering) and attempted to have the vehicle serviced but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.

22 Steering problem

Failure Date: 01/07/2014

The contact owns a 2012 Dodge Ram 2500. The contact received a notification of NHTSA campaign id number 13v529000 (steering) and stated that the part needed was not available to perform the repair. The dealer informed the remedy part was on a massive back order and they were unable to provide an expected date for the part. The contact had not experienced a failure.

23 Steering problem

Failure Date: 01/06/2014

Tl- the contact owns 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd.

24 Steering problem

Failure Date: 01/06/2014

Regarding recall notice effective Jan 6 2014 n49/NHTSA 13v-529 contacted dealer numerous times they say no parts available from manufacturer meanwhile I continue to drive vehicle with this defect present I feel like the dealership and the manufacture are not taking this problem seriously!.

25 Steering problem

Failure Date: 01/02/2014

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13v529000 (steering) however, the vehicle had yet to be serviced under the recall. The contact felt the reasonable amount of time to repair the recall had surpassed. The dealer stated the part was not available for repair because the manufacturer was only issuing 1 repair kit per week to their facility. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

26 Steering problem

Failure Date: 01/01/2014

The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13v529000(steering) has surpassed a reasonable time for repair. The dealer stated that the part would not be available for at least another year because the manufacturer was only issuing one repair kit per week. The manufacturer was not notified. The contact had not experienced a failure.

27 Steering problem

Failure Date: 12/31/2013

Tl- the contact owns a 2012 Dodge Ram 2500. The contact stated NHTSA campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was was not available for repair. The contact was made aware of the failure. The manufacturer was made aware of the delay however decline to provide an estimated time frame for repair. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Az.

28 Steering problem

Failure Date: 12/30/2013

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13v529000 (steering), however the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.

29 Steering problem

Failure Date: 12/27/2013

The contact owns a 2012 Dodge Ram 2500. The contact received a recall notification of NHTSA campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.

30 Steering problem

Failure Date: 12/26/2013

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer informed the contact that the remedy part would not be available until at least one year. The manufacturer was notified of the problem. The contact had not experienced a failure.

31 Steering problem

Failure Date: 12/25/2013

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13v529000 (steering ) in December 2013. The vehicle was taken to the dealer to get repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.

32 Steering problem

Failure Date: 12/23/2013

The contact owns a 2012 Dodge Ram 2500. The contact stated that the recall under NHTSA campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. The manufacturer was contacted and was unable to provide a date of availability. The vehicle was not repaired. The contact had not experienced a failure.

33 Steering problem

Failure Date: 12/20/2013

The contact owns a 2012 Dodge Ram 2500. The contact stated that while driving approximately 25 mph, the steering wheel became difficult to maneuver while making a turn. The vehicle was included in NHTSA campaign id number: 13v529000 (steering). The manufacturer and the dealer were contacted and stated that the part needed for the repair was not available would not become available for approximately three months. The vehicle was not repaired. The approximate failure mileage was 18,000. Updated 02/11/lj the consumer stated the failure of the steering occurred while driving 20-25 mph on curved roads. When he made a right turn, the steering locked-up and the vehicle drifted into oncoming traffic lane. The consumer almost had to come to a complete stop in order for the steering to un-lock. The dealer informed it would be 3-4 months, before the vehicle could be repaired, due to lack of parts.

34 Steering problem

Failure Date: 12/20/2013

The contact owns a 2012 Dodge Ram 2500. The contact stated that he received notification of NHTSA campaign number: 13v529000(steering). The contact stated that he was concerned for his safety when driving the vehicle because the parts needed to complete the repair were still not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. The current mileage was 3,000.

35 Steering problem

Failure Date: 12/20/2013

The contact owns a 2012 Dodge Ram 2500. The contact stated that he received NHTSA campaign number: 13v529000 (steering) in December 2013. The vehicle was taken to the dealer but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.


Other Steering related problems of the 2012 Dodge Ram 2500

Steering problems
58
Steering Tie Rod Assembly problems
18

Ram 2500 Service Bulletins
Ram 2500 Safety Recalls
Ram 2500 Defect Investigations