Table 1 shows one common equipment related problems of the 2009 Dodge Ram 3500.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I purchased a vehicle in October 2014. The miles was advertised as 81,000. The title and all of the paperwork shows 81,000. The title does not show true miles unknown or it does not show not actual miles. The Dodge dealership in covington, GA ran a carfax report of the vehicle in may 2017 and it had discrepancies of mileage rollback. Based on carfax and the calculations the vehicle has approximately 330,000 plus miles on it. I can not sell the truck. I can not trade it in because of the mileage rollback. This is something that I just found out in may 2017. I contacted the dealership and the owner would not talk to me about the issue. The owner had one of the employees to tell me that he will not be doing anything about it. This is against federal and state laws. Please help. Thank you.
Driver side entry assist hand hold breaks and allows driver to fall backwards when trying to use to enter vehicle. Brake line failure from fluid holder to abs distribution block rust out and releases brake fluid and pedal goes to floor and will not stop vehicle. Brake hoses deteriorates and does not allow caliper to release and causes overheat problems with poor steering when brake is applied.
Driving down the frwy at required speed when rt rear pass tire blew causing extensive damage to the wheel, rt rear panel & tailpipe. This tire had 3,000 mi. On it & we had chkd psig on all tires just previous to the blowout. This tire was a lt265/70r-17/10 terramax ht all position owl made by dynamic tire. Les schwab replaced it with one just like it. We had a 4,000lb arctic fox cab over camper on the truck at the time. Dynamic states there is not enough evidence of poor quality or anything else that would name them as the responsible party.
Sometime after receiving my recall notice I called to schedule the appointment for my recall (n49/NHTSA 13v-529) at the wyatt arp Dodge dealership in seguin, texas. I was told that Dodge had called back all those parts for fixing the recall problem and they didn't know when they would get more so I would need to just call back regularly to check if they were in yet. I asked if there was a waiting list I could go on and she said yes but it was 5 pages long. I asked to be put on the list anyway. Some time later I made an appointment for an unrelated problem and asked for the recall to be taken care of. At the appointment she said there was a list and I asked her to look and see how far down we were and she couldn't find our name anywhere! so then she said she would just add my name to one of the pages in the middle of the stack. I have yet to hear from them! this is terrible service from wyatt arp and it makes Dodge look bad too since the parts to fix the recall were called back from Dodge. I was able to make an appointment today to take my truck to bluebonnet Dodge in new braunfels, texas for a couple of weeks from now so hopefully we will remain safe driving our truck in the meantime. I had to send this complaint because it is terrible to receive a recall notice and not be able to get it taken care of for 6 months!.