Power Steering Pump problems of the 2010 Dodge Ram 3500

Tl-the contact owns a 2010 Dodge 3500. The contact stated that the power steering goes out when making turns at slow speeds. The vehicle was taken to the dealer thomas garage 67791 mall rd, st clairsville, OH 43950 (877) 268-3302 and they upgraded and replaced the steering box. The issue recurred and the vehicle was brought back in and the dealer now was replacing the power steering pump to trouble shot the issue. The manufacturer stated that the vehicle was out of warranty and they would not help the contact. The failure mileage 46,000. Tf.

The contact owns a 2010 Dodge Ram 3500. The contact stated that he heard a growl in the steering wheel when he made turns, even if they were slight turns. The vehicle was taken to an authorized dealership where the power steering pump and gearbox were replaced. However, the failure occurred. The vehicle was taken back to the dealership where another pump was ordered; the contact was awaiting the arrival of the pump. The dealer stated that the vehicle had the wrong power steering pump which caused the problem. The contact called the manufacturer and filed a claim. The current mileage was approximately 10,600. The failure mileage was approximately 600. Updated 03/03/11 the consumer stated the power steering pump has been replaced three times. Also, the carpet was loose which was overlapping onto the accelerator pedal. The consumer stated it was difficult to remove his foot from the accelerator pedal at times. Updated 03/08/11.