35 problems related to steering tie rod assembly have been reported for the 2012 Dodge Ram 3500. The most recently reported issues are listed below.
Recalls: p65 diesel fuel heater, potential fuel leak and fire. Ram does not have parts to fix, refuses loaner vehicle until parts are avaliable. Vehicle not safe to drive n49 left tie rod, requested appointment to have repaired appointment never made by dealer. Emmission control problems related to O2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram. Engine stops running requires code clearing thru obd2 system to get running out of "limp" mode. Dealers aware of issues, multiple TSB, but no fix works.
2012 Dodge Ram 3500. Consumer writes in regards to tie rod assembly recall issues. The consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
2012 Dodge Ram 3500. Consumer writes in regards to the left tie rod ball stud recall notice. The consumer stated the right front outer tire, was wearing prematurely.
This complaint is in regards to our safety recall notice for a left tie rod ball stud. Upon examination by our local dealership, it was determined our vehicle was in need of repair. We were then told the part would take at least a month to come in, and until then, we would be driving at our own "risk" and the pickup could crash without warning. Being a mother of three, we obviously would not take this chance, and are now without a vehicle for at least a month. We find it reprehensible that Dodge would leave it's customers stranded for an unacceptable amount of time, without offer of a rental or any other compensation for this dangerous inconvenience. The next time I need a vehicle, I will be passing by the Dodge dealership. Horrendous lack of responsibility by a company who is only interested in their bottom line.
I have recieved two safety recalls on my Dodge pickup. I took it to martin swanty Dodge in kingman, az. . The first time I was told the company had not informed them of what they were to do to fix this problem. The second time I took it there they said they would order the parts and call me when they came in. It has been two months and I have heard nothing. I feel that since the recall is for a tie rod ball that may crack, my life and the lives of my family are in danger. I want them to fix it. But, I sure would like them to do it soon.
Left tie rod broke when trying to turn left. Have been on a waiting list to get part replaced for months upon receipt of the recall notice.
Received safety recall around Jan 2014 stating that the left tie rod ball stud on my truck may fracture. Contacted miracle Chrysler Dodge Jeep in gallatin, TN in Feb 2014 and was told that the parts are not available due to high demand and that their service department would call me when the part came in. I have called multiple times with the same results. I took my truck in on may 20, 2014 for routine service and was told that parts were ordered on that day to fix the recalled left tie rod ball stud. After no follow up from the dealer, I went back to the service department on July 10, 2104 and was told that I had 21 other customers ahead of me waiting on the same recall. Moreover, the dealership stated that they were only getting enough parts in to service only 4 trucks per month. This translates to at least a 5 month waiting period. This is unacceptable and unsafe.
This recall has been our for over 6 months for the left tie rod. There have been reported failure of this unit leading to loss of steering control. I tried to schedule a recall appointment with my dealer, towbin Dodge to have the parts replaced under this recall. I was told that I was number 42 on the list 6 months ago!! I am now number 24. The pace of replacement is criminal. There is no reason this can't be done faster specifically with such a critical steering component. . .
I received a notice in mail for recall on left tie rod ball stud could crack and cause loss of control. I called the dealer lone star Chrysler in cleburne they told me there was 81 people waiting on this part because they only release 1 part every 7 days. That would put me almost a year to wait on a major steering component. This is un exceptable.
Left tie rod ball stud. Still waiting. What good is a truck I cant use afraid to drive could cause lose of steering. Bought from anderson Dodge in rockford illinois.
We received a recall on this Dodge truck. We called many dealers including the dealer we bought it from fisher Dodge yuma az. There are no parts available for this recall and found out its going to be 2 months min. This truck is our only transportation, what are we suppose to do. . . We are in arizona and we live in idaho. As far as I can tell this truck is unsafe and we should not be driving it without the fix for the recall. . . We are 70 years old, this stress is a killer. . . . We have to use our truck or we have no way to get around at all, what do you expect us to do and how can Dodge get away with this. . . . You know as well as I do that when the parts are available there will be too many trucks to fix all at once. When we go back to idaho we pull a cargo trailer, this is horrible!!!!!!!!!! how can this be allowed to happen. . . We do not have another vehicle and each time we drive this truck we are going to worry if the left tie rod ball stud on our truck is going to fracture and lose directional control and crash without warning???? how many people could that kill if that happened on the highway, including ourselves. Dodge should be ashamed of themselves and spend what ever is necessary to fix this terrible problem now. . . Not months from now. . . . We ask for you to help us! we are in limbo in arizona!.
Took my vehicle in to huffines Chrysler Jeep Dodge ram plano for recall on 1/29/14. They inspected and found my truck needs the repair. They allegedly ordered the part (have invoice) and have not heard from them since. I called them 2/13, 2/27, 3/5 and 3/31. They do not return calls. It has been > 60 days and no response. They have 3 contacts numbers available for me and they all have voice mail and caller id. I use this truck to pull a 15,000 pound trailer. Driving around waiting for a tie rod to fail is unacceptable. My point-of-contact in service at huffines robert nolan, 972-867-6000.
Received recall notice (n49) in November. Called dealer multiple times to make appt for tie rod replacement and was told each time to call back in a few weeks to see if parts were available. Called Chrysler and was told that there was no time frame in which the parts would be available. Chrysler does not seem very concerned about our safety, considering they still don't have parts to fix the "safety recall. ".
We were notified in January of a recall on the left tie rod ball stud. We contacted our local ram dealer lithia to take care of the recall. Our vehicle was inspected and found to need the parts replaced and then told the parts were on back order and waiting for Chrysler to release them. We have checked with lithia numerous times since then on the availability of the parts and continue to be told they are unavailable. When questioned about the part today the service manager scott price became rude, belligerent, and uncooperative. After I hung up on him he called my wife and was able to make the parts suddenly available.
I have recently received a recall notice (n49) to replace the left tie rod on my truck. According to the dealer and Chrysler llc, there is a part shortage and there is only 1 part, per dealer, per week, that is supplied. The dealer told me there are 20 people in front of me on the list, which means I am anticipating a 5 month wait and that I should not drive the truck due to potential failure leading to damage and personal injury. That is an unacceptable waiting period to go without a vehicle or being forced to drive in a dangerous situation. The recall notice states to file a complaint if the repair is not completed "in a reasonable time. " I also contacted Chrysler llc at 800-334-9200 and made a complaint to them and they offered no other solutions: loaner, reimbursement for rental, etc.
Received a recall in December 13v529000 dated 11/06/2013 on my Ram 3500: took to dealer for inspection and the truck is one with the defective part. Dealer states that the parts are not available for repair and no estimated time of receipt, (put on list) at jeff wyler cdj in lawrenceburg, in. 47025. . This seems like a situation where NHTSA should step in and protect the public from this potential loss of steering and possible loss of life due to Chrysler group llc. 's lack of concern for their customers. They should provide vehicles to the owners for use until they comply with the prescribed repairs of these ticking time bombs.
I have been trying since January 6th 2014 to get my left tie rod replaced due to a recall. Recall # n49/nhtsa13v-529. I have received two notices now and the dealer keeps telling me he does not have parts to fix my truck. I had a similar failure on my 2007 Dodge ram 2500 which resulted in it being totaled. I have gotten no response from Dodge or the dealer when this recall will be fixed.
Received safety recall NHTSA 13v-520 concerning left tie rod ball stud. Contacted dealer and was told parts are unavailable and to call back mid-February for a possible appointment if parts become available. Recall notice states defect could cause loss of directional control.
I received a safety recall notification Dec 2013 letting me know I needed to contact a Dodge dealer starting 1. 6. 14 to schedule a service appointment for the repair. Recall is for the left tie rod ball stud which may fracture and cause a loss of directional control and or crash without warning. 1. 6. 14 I emailed the Dodge dealer in carson city, nv 1. 7. 14 I called the Dodge dealer in carson city, nv and was told I was number 60 in a line for this recall and no parts have arrived to date. 1. 7. 14 I called the Chrysler group recall assistance center and was told no parts have shipped yet and there is no timeline set for getting parts to dealers. 1. 24. 14 I left a message at the Dodge dealer in carson city, nv. My call was returned and I was told no parts have arrived yet and I am still number 60 in line for the repair. Obviously, I am concerned about the potential for a loss of directional control. I am looking at getting assistance on how we can help Dodge speed up the recall repair process.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13v529000 and 14v635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the VIN showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to NHTSA. The contact had not experienced a failure.
Received recall notice for left tie rod ball stud on truck that may fracture under certain driving conditions. This could cause loss of directional control and/or crash without warning. Vehicle was brought to service center for replacement. Parts were not available. Six months later. . . Parts are still not available. Safety recall n49/NHTSA 13v-529.
Recall n49/NHTSA 13v-529. . . . There is a major recall on our truck, Chrysler has no parts to fix any of these trucks, we are driving vehicles that the left tie rod ball stud may fracture under certain driving conditions and could cause loss of directional control and/or crash without warning. . . How would you like to be driving this truck when this happens??? we are in our 70s, we bought a new truck so we would not have vehicle problems and could travel without worry. Now we have a huge worry and Dodge could care less. . . They have no idea when the parts will be available and we are driving a time bomb because they cannot fix them, we want the parts to fix the truck or we want our money back so we can buy a vehicle we do not have to worry about. We live in a very rural area and have to travel long distances for medical and appointments, we want something done now not later. . . We need a safe vehicle. . . I have written to our senators and congressmen. . .
Recieved recall notice on tie rod ends could fail took vehicle in to steve landers Dodge in little rock ar and was told parts are on reorder from factory and they only recieve parts to fix 4 trucks a month that they would call me when my time comes up on waiting list never got the call carried truck in today 8/25/2014 they said they replaced parts but cannot alighn front end due to ball joints are bad truck now has 42950 miles truck is dangerous to drive now it pulls to the right real bad and truck is all over the road they will not cover under warranty or recall because milage is past waranty this is dangerous may cause accident prior to having this done when recall was given it only had 30000 miles but due to delays in getting parts it is past waranty this appears to be a common problem with Dodge and very dangerous some one is going to get hurt if this problem is not corrected on these vehicles .
2012 Dodge Ram 3500. Consumer writes in regards to tie rod ball stud recall notice. The consumer was informed twice, the parts were not available. Recall# 13v529000.
Report receipt date: Nov 06, 2013 NHTSA campaign number: 13v529000 component(s): steering I received the "n49" recall from Chrysler in December 2013. The truck was taken to the dealer immediately, but I was told the parts were on order and I would receive a call when the parts came in. I never received a call. I've been to the dealer multiple times and called multiple times and been told I was still 5th on the waitlist. I finally contacted Chrysler customer service last week and they called the dealer and they just lied and said I wasn't even in their system. Funny how I had just confirmed I was on the list a day before. Then Chrysler closed my complaint. This has been 6 months and I still have a possible safety issue that could cause a fatal crash on a $62k truck! it does not appear Chrysler is too worried about this safety recall or my dealer but I'm expected to keep towing my camper and family around with this vehicle like this and their life in danger. . . For how long Chrysler, how you gonna feel when the tie rod brakes towing a 10,000 lb trailer down the interstate at 75 mph and everyone dies. Somebody needs to do something about this.
I received a safety recall notice for my truck on the left tie rod ball stud that could fracture under certain driving conditions. I received this notice the end of December 2013. It is now April 29th 2014. I do not believe that this falls under the reasonable amount of time as stated on the re-call letter to have the repairs completed by the dealer. I have taken my notice and reported this to the dealer and they said they would notify me when they get the parts. No response yet and I have called them several times. I also filed a report by phone on March 6th and have received nothing from them by mail as they said they would do.
I purchased my vehicle new and was not notified about a recall for the tie rod ends. After learning of the recall I contacted my local dealer only to discover they have no parts to make the repairs and I am approximately number 800 on the waiting list. This recall is a safety issue and I feel the manufacturer should be forced to quit dragging their feet and get the necessary parts to the local dealers for installation. It doesn't take this long for them to build thousands of complete vehicles.
2012 Dodge Ram 3500. Consumer writes in regards to gear box problems. The consumer stated after the gear box was replaced, the vehicle operated even worse. The dealer replaced the gear box three times. The gear boxes the dealer ordered, were loose on the inside and had so much play, the vehicle could barely be driven. The consumer also received a recall notice, regarding the tie rod. However, the parts were not available, and the consumer was placed on a list.
2012 Dodge Ram 3500. Consumer writes in regards to front end tie rod recall part issues. The consumer stated he received the recall notice in December 2013. The dealer informed him, the parts were on back order. As of July 2014, the problem was still not resolved.
Dodge ram 5500. Consumer writes in regards to tie rod ball stud recall notice for several vehicles. The dealer informed the consumer, they could only perform the recall, on one vehicle at a time, and the vehicles would have to be inspected, before the part could be ordered.
The contact owns a 2012 Dodge Ram 3500. The contact stated that while reversing, the passenger¿s side tie rod failed. The contact mentioned that the driver¿s side tie rod failed on another occasion and that the failure was experienced multiple times. The vehicle was taken to the dealer who replaced the steering shaft and gear box. The contact was informed that the castor had failed which caused his tires to wear prematurely. The contact then stated that there was a small gap between the windshield and the frame and the differential was leaking. The failure mileage was 7,000.
The contact owns a 2012 Dodge Ram 3500. The contact stated that the tires were wearing prematurely. The vehicle was taken to the dealer multiple times. The technician diagnosed that the tie rod and bolt joints needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 31,300.
I was backing out of my driveway with the wheel turned slightly to the right. My truck felt as though it had shifted into 4wd. I stopped, moved forward approximately five feet. Stopped and backed five feet. I then heard an air leak. I looked under my truck and found the tie rod had disengaged, dropped into the inside of the rim, and punctured the rim. My truck was disabled at this time and I called for a tow to the dealer. I researched and found this to be an issue with the 2008-11 ram truck. There was a recall (l16). This is an extremely dangerous failure for anyone moving forward at normal speeds.
Pulling into a parking spot and turned wheel. Left lower tie rod bolt snapped.
In August 2012 the engine warning light came on. It was taken to Dodge dealer numerous times for repair. They would reset saying Chrysler would not allow repairs. In October the Dodge dealer kept the vehicle until a week or so before christmas 2012. The engine warning light has stayed off. However within a few days of the vehicles return, I received a recall notice regarding the left tie rod ball stud. . . . Which could cause crash without warning. I immediately called the Dodge dealer. He said Chrysler was not supplying the repair parts. He put me on a list. I have called the dealer many times and he says I am at the top of the list for repairs but Chrysler is only shipping one or two parts for the repairs per month.
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