Suspension Problems of Ford Bronco - part 2

I am respectfully requesting that mhtas submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.

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The contact owns a 2022 Ford Bronco. The contact received notifications of NHTSA campaign numbers: 25v025000 (suspension), 25v315000 (back over prevention), and 25v455000 (fuel system, gasoline); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the vehicle experienced a bumpy ride. Additionally, the contact stated that the rearview camera image flickered, and the engine was running abnormally rough. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The failure mileage was approximately 6,000. VIN tool confirms parts not available.

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The contact owns a 2024 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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Despite many attempts Ford or any of its local dealers will not assist in providing me a remedy for this issue. This is a rental vehicle that has been decommissioned indefinitely due to the recall. Ford and its dealers will not provide me any fair way to trade the vehicle in for one without a recall. They will not provide me any sort of rebate to counter the discount in value I am getting with any dealer.

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA hotline. The contact stated that while his wife was driving approximately 60 mph and driving over a depression in the roadway, the vehicle immediately started to bounce and swerved to the left and to the right. The contact stated that his wife was able to slow the vehicle and exit the highway and drove the vehicle back to the residence. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and confirmed that the failure was with the rear shock absorbers, and was related to the NHTSA campaign number: 25v025000 (suspension) recall. The vehicle was not repaired. The failure mileage was 51,678. VIN tool confirms parts not available.

See all problems of the 2021 Ford Bronco 🔎.

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 70 -75 mph, the vehicle was driven over a bump in the roadway, the vehicle started bouncing abnormally and failed to remain in the intended lane. The contact continued driving the vehicle and the failure was self-corrected. There were no warning lights. The contact stated that while driving over bumps or uneven pavement, the vehicle was bouncy and unstable. The vehicle was taken to the dealer, who determined that the rear shock absorbers were leaking fluid and needed to be replaced. The vehicle was not repaired. The contact spoke with another dealer, jack demmer Ford (37300 michigan Ave, wayne, mi 48184); and it was confirmed that parts were not available for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was exhibiting symptoms of the recall. The contact stated that suspension was very soft, and the vehicle was bouncing while driving over a dip in the roadway while driving at various speeds. The contact stated that the vehicle was swaying to the right and the left and was making abnormal squeaking sounds in the rear of the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure and referred the contact the NHTSA hotline for assistance. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford Bronco. The contact received notifications of NHTSA campaign numbers: 25v025000 (suspension); however, the parts to do the recall repair were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA campaign numbers: 24v635000 (engine and engine cooling) and 25v025000 (suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 mph, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.

Both rear shocks disassembled. The external reservoir to the factory 2021 badlands bilstein shocks fell off at or around 36,000 miles. I did not hit a particular pothole, drive off road, it’s used for town/highway driving only, yet both external reservoir cylinders fell off at some point. These are solid cylinders that could cause damage to other vehicles. Now, my vehicle has an unsafe suspension ride, bouncy and kicks, and I’m scheduled for out of pocket repair.

Shocks blew out on the highway with 47500 miles on it. Vehicle was pushed sideways when hitting bumps.

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA campaign number: 25v025000 (suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco. The contact stated while driving 60 mph, the driver's side rear shock absorber became detached and struck the vehicle traveling behind. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the shock absorber had exploded causing the shock to detach from the vehicle. The vehicle was repaired, but the failure reoccurred within a year. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 44,000.

I was driving on the back of my property and a loud pop and clanking sound occurred right where the rear shocks are ; also there was/is a thin oil film all around the area where the shocks are . Ford is not fixing this problem is why I'm filing this report . I've also tried reaching out to Ford a few times with no success. This has been a problem for four years with Ford and no one has held Ford accountable. Lawsuits it seems are the only method that works I hope nhsta proves me wrong. Sincerely [xxx] , thank you NHTSA information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My rear shocks have been corroding on the external resevior attached to the lower shock body and is rusting really bad in the exact place where the manufacturer of this vehicle says that it's breaking down ( rusting ) at. I called the dealership and the service department and they really gave me the impression that they really don't want to repair my vehicle and is why I'm filling this report with NHTSA . I want the dealership of the manufacturer to replace my rear shocks with new shocks and not put rtv sealant and a retention clamp on this external resevior as stated as one of the remedies the manufacturer has listed in a letter sent out to all of it's dealerships about the manufacturers recall on the rear shocks . In the manufacturer's letter it does state that one of the remedies is replacing the shocks but only if the shocks are leaking oil from the shock resevior/ flange damper area . The corrosion on my shocks are bad . The manufacturer is not seriois about fixing this problem and is why I trust NHTSA to help me and thank you NHTSA .

The stock bilstein shocks lost the reservoir for hydraulic fluids causing shock absorber to fail while driving. The canister simply fell off. I didn't hit anything other than normal bumps in the road. The vehicle has never been in an accident or offroad to cause the canister to fall off. Many other owners have complained on different blog sites about this same issue. This causes the vehicle to bounce uncontrollably since the shocks are rendered useless without the hydraulic canister/reservoir. Bouncing down the highway is super dangerous, and Ford didn't really seem to be worried that this is happening when I called the 800 Ford assistance number two different times. I think a recall of these shock absorbers is required. I ended up having to pay for brand new shocks after 36,600 miles and Ford told me I had to use oem (same bad designed shocks) to maintain my extended warranty. Please research and recall this dangerous part. Here is one forum discussing the issue. . Read more...

The contact owns a 2022 Ford Bronco. The contact stated that upon placing the vehicle in reverse(r), either a blue or blank image was displayed on the rearview camera screen. The contact stated that over the past year, the contact had received notifications of NHTSA campaign numbers: 25v273000 (back over prevention), 25v025000 (suspension) and 25v315000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 18,000. VIN tool confirms parts not available.

We have had two major issues with this new vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from oklahoma to dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "cranking time exceeded" so where ever you are "stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted.

On January 17, 2023, while driving down a commonly driven road (muldoon) in anchorage, alaska at approximately 30 mph, I suddenly heard a large air escaping noise "psh psh psh psh" and it took me a moment to realize what was happening--the dash indicated the psi of my rear driver's-side tire was deflating rapidly, to completely flat. Had the vehicle lost control in these snowy conditions, it could have ran into multiple other cars on the road--not ruling out the possibility of a roll-over type accident. When I pulled over into a parking lot, I figured that it was just a flat tire, so I jacked up the vehicle. However, at about the point that the front driver's side tire was leaving the ground, but the rear one wasn't, I determined there must have been an additional issue. I looked behind the tire at the suspension, and it appears that an arm of the suspension had broken off and either destabilized the tire to the point where it lacked a seal around the rim and the air leaked out entirely, or put a hole in the tire. No hole was identifiable, but the tire was so deflated it was hard to tell. When I called the dealership, kendall Ford of anchorage, they let me know that they didn't have an appointment until March 2023--at which point I refuted that making me wait 2 months with an undriveable vehicle with under 5,000 miles on it was unacceptable--especially for the price I paid (nearly $70,000). No one has been able to inspect the part yet, but it is clear from photos that the rear suspension on the driver's side does not match the passenger's side rear suspension. There were no warning of failure before this occurred, and the vehicle had been treated very well--it has never been off trail or offroading in the sense that it was in an untraveled area. It has been to archangel pass once, but I would not consider this offroading because the trail is not particularly difficult to pass.

The contact owns a 2022 Ford Bronco. The contact stated that there was grease leaking from the driver's side axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v025000 (suspension). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, kearny mesa Ford (7303 clairemont mesa blvd, san diego, CA 92111); who determined that the fluid was armor all. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN and referred the contact to the NHTSA hotline. The failure mileage was approximately 1,000.

The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was lopsided due to the driver's side front suspension measuring 38. 25 inches from the ground while the passenger's side rear suspension measured 40. 5 inches from the ground. The contact was concerned that in the event of a tire blowout, the weight distribution would cause a rollover. The vehicle was taken to the dealer where it was diagnosed with a faulty suspension that needed to be replaced. The dealer informed the contact that the vehicle performed as designed per the factory package. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 9.