Power Train Problems of Ford C-max - part 1

The contact owns a 2014 Ford C-max hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the nhsta for assistance. The failure mileage was approximately 106,000.

See all problems of the 2014 Ford C-max 🔎.

The contact's wife owns a 2013 Ford C-max. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal. The contact also stated that an abnormal hissing and crackling sound would emit from the vehicle without warning. The vehicle was taken to a dealer where it was diagnosed with a defective transmission. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that there were no recalls or warranties on the vehicle. The vehicle remained in the possession of the dealer. The failure mileage was approximately 180,000.

See all problems of the 2013 Ford C-max 🔎.

Transmission failed at 80,000 miles, replaced at Ford dealership, failed again at 105,000 miles, just 2 years after replacement.

The contact stated that while driving at various speeds and attempting to make a left or right turn there would be a squeaking noise coming from the front-passenger side wheel. The sound would occur when driving over a bump on the road and whenever the vehicle is accelerated forward as well. The tire pressure sensor failure warning light had been illuminated. The contact learned of NHTSA campaign number: 14v514000 (steering) and believed their failure was related to the recall. The vehicle had been taken to an independent mechanic where it had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed that the VIN was not included in NHTSA campaign number: 14v514000 (steering). The manufacturer also confirmed that their vehicle was included in NHTSA campaign numbers: 20v331000 (latches, locks, linkages) and 22v413000 (power train). The contact was referred to NHTSA to file a complaint. The failure mileage was 307,868.

When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud whining noise when driving it on the streets or on highways and even on idle. I took it to Ford dealership they said it is the transmission and they can not repair just some parts of it, so it needs a brand new transmission to the tune of $8000. At only 110k miles, I could not drive it past 15 miles of battery range.

I have owned this car for the last 9 years and have kept it well-maintained. For over a year, the car stalls in the midst of driving, even on a highway, leaving me the only option to find a shoulder or safe area to park. After I turn off the engine, wait for a few minutes, and turn it back on, the engine turns on just fine and I am able to drive. Lately (for about a month or so) this has been happening more frequently(every other day, sometimes twice in a short while compared to once every 3-4 weeks). A few months ago I took it to the local Ford dealership and they told me, that they would need to replace the hybrid system, with an estimated cost of $15000, which didn't make any sense as even car is not worth that much. I also called Ford customer service and even they didn't offer much and just told me something to the effect of "tough luck". I came across this post https://fordcmaxhybridforum. Com/topic/7570-ac-cuts-off-then-gas-motor-stalls-yellow-wrench/ which matches exactly with the issue I am experiencing. That particular car owner was able to get the transmission replaced by Ford, under a California law and the issue was resolved. This seems to suggest, that Ford bears the responsibility for this manufacturing fault and they should own up to it. It is not fair that after paying over $35000, for the car, the only options I am given is to either take the risk of a catastrophic accident with the car stalling in the midst of a highway (with no safe place to stop) or just junk the car. I am pleading that your department should make it a required safety recall and Ford should be required to either fix this issue, at no cost to the owners or compensate them fairly for the present value of the car.

Was driving it to a shop to do a transmission fluid exchange and got a big stop safely now warning on the dash with an advancetrac warning as well. Car stopped dead on a freeway off ramp - was very fortunate to get an immediate socal freeway service tow off the ramp in los angeles to a safe place, and after aaa told me I might wait 4 hours for a tow to my preferred Ford dealer, I got the car restarted and got it to a another dealer a couple miles away. Inspection showed a p0b37 error code with chafing of the high voltage battery harness. The dealer originally quoted me $1200 to fix it, but when I mentioned the California 10/150 hybrid powertrain warranty, they subsequently found TSB 17-0015 which deals with this exact issue on the 2013-16 energi, and I've now read a report of the same issue on a 2017. The TSB quotes 1. 8 hours labor with chafing and installation of heat shrink tubing, tie strap, and electrical tape. . . Where the dealer came up with $1200 is beyond me. Obviously I'm pleased with the fact Ford is covering this one, but hope it doesn't happen to you. . . I had about 30 seconds to get the car to a safe place before it stopped entirely, and if I'd been in heavier traffic the vehicle would have stopped dead on a very busy expressway.

See all problems of the 2016 Ford C-max 🔎.

The contact owns a 2018 Ford C-max hybrid. The contact stated that after coming to a complete stop at a red light, the vehicle inadvertently stalled and lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

See all problems of the 2018 Ford C-max 🔎.

A low rumbling noise seemingly situated at the right front (passenger) tire started with no warning approximately two months prior; no warning lights came on, the car did not change its driving--only a low rumbling noise which increased in revolutions with acceleration and quietened with braking and when in neutral--emerged. I subsequently took the car to a local mechanic to evaluate if the brakes were failing but in his diagnosis, he thought the likely cause to be internal to the transmission--a finding now confirmed by two other mechanics, including the Ford dealership. However, in researching this issue, a technical service bulletin (20-2219) outlining this known issue with the transmission of the 2013-2016 Ford C-max built before August 2015 (mine was built in April 2015) popped up, issued June 2020. My car is now marginally outside of warranty at 112,000 miles but this known issue is one that makes the car a danger to drive-both to myself and other drivers on the road-as no warning has come on, the sound is deceptively benign and yet if the transmission fails while on a highway or other fast-paced motorway, there could be a significant accident that ensues. Given that Ford is aware of this fault in their transmission builds with no prior warning to owners of these cars, this puts road safety of the C-max driver/passengers and others concurrently on the road at significant risk. I am baffled as to why this issue has not been recalled given its severity and the risk of it occurring just outside of warranty when costs to replace the transmission are exorbitant.

See all problems of the 2015 Ford C-max 🔎.

The contact owns a 2014 Ford C-max energi. The contact stated that while stopped at a traffic light, the vehicle was idling rough. The check engine warning light illuminated intermittently. The contact related the failure to NHTSA campaign number: 22v413000 (power train). The vehicle was taken to the dealer, who confirmed a transmission failure to the contact. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford C-max energi. The contact stated while driving 30 mph, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the front axle and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that there were no recalls for the failure and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 73,000.

The contact owns a 2013 Ford C-max energi. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford C-max hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA campaign number: 22v413000 (power train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford C-max. The contact stated that while operating the vehicle, a loud whining noise was present coming from the engine compartment and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be serviced. No additional information was available. The vehicle was not repaired. The local dealer was also notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 86,000.

The contact owns a 2013 Ford C-max hybrid. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart after several attempts. Additionally, the vehicle remained on after the contact had pushed the auto start/stop button to turn off the vehicle. The contact was able to turn off the vehicle after pushing the auto start/stop button numerous times. The dealer and five star Ford stone mountain (3800 us-78, snellville, GA 30039) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

In addition to the recall gears of not staying in park the transmission also shifts to early or too late. And also a few years ago before the transmission recalls and problems came to surface one time I noticed car was accelerating all by itself with the foot off of the gas. Once foot was off break it was automatically driving. Once I pulled over stopped turned off the problem went away and hasn’t occurred.

The contact owns a 2017 Ford C-max hybrid. The contact stated that the vehicle failed to shift as intended and made an abnormal humming sound while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was replaced; however, the failure recurred. The contact stated while while driving at various speeds, and while coming to a complete stop, the vehicle made an abnormal humming sound. The vehicle was taken back to the dealer, where it was diagnosed that the transmission needed to be replaced; however, the vehicle was out of warranty. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,000.

See all problems of the 2017 Ford C-max 🔎.

Transmission failed at approximately 126,000 miles putting the car in to fail safe mode on the highway.

This vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement and having the car right now in the shop for approaching one month and they still cannot find the issue there has been one problem after another forward keeps giving me the run around when I contact them directly and the dealership is just giving me extremely generic responses and telling me that their staff is not available this week and that they have many other customers to have to worry about and that I basically can go rent a car if I have a problem with not having a vehicle, I do not want to continue to have to risk my life or the life of my wife or children because of the lack of ownership from the dealership and the manufacturer in this situation I keep losing out and being told to just wait and wait, please help! there is a current safety recall also, butbi feel like this entire vehicle is a safety concern at this point for my family and myself.

The contact owns a 2015 Ford C-max hybrid. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and informed him that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford C-max. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford C-max. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford C-max. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure on a recurring random basis. Parts distribution disconnect.

The contact owns a 2013 Ford C-max. The contact received notification of NHTSA campaign number: 22v413000 (power train) and NHTSA campaign number: 20v331000 (latches, locks and linkages) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to a dealer. Parts distribution disconnect.

While backing out of the driveway, the brakes failed. In an attempt to stop the car from continuing into on coming traffic, attempted to put the car in park. After moving the gearshift into park, the car continued to roll into on coming traffic. The C-max struck another another car and continued to roll until it was stopped by a small retaining wall on the opposite side of the street.

The contact owns a 2013 Ford C-max hybrid. The contact stated while driving 20 mph, the vehicle started making an abnormal sound. After exceeding 20 mph, the abnormal sound stopped. There was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The contact took the vehicle to another local dealer: krause family Ford of woodstock (195 woodstock pkwy, woodstock, GA 30188, (770) 809-1030) where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

The contact owns a 2015 Ford C-max. The contact stated while driving approximately 5 mph, shifting from 1st to 2nd gear became difficult. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA campaign number: 22v413000 (power train). The approximate failure mileage was 142,000.

The contact owned a 2015 Ford C-max energi. The contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. The vehicle was unoccupied. The contact was able to extract the vehicle out of the river with assistance of professionals. The vehicle was towed to a tow lot where the vehicle was deemed a total loss. The dealer was notified of the failure but provided no assistance. The contact later received notification of NHTSA campaign number: 22v413000 (power train) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

While my son was driving his / my 2013 C-max energi (on gasoline, the "battery only" range had been depleted), the vehicle lost power and shut down completely, and could only be coasted to the side of the road and not restarted or moved. Fortunately it was not on the highway at the time. The cel was on, and unfortunately I do not still have the 3 codes which appeared, however the three codes were all for systems in the hybrid propulsion. When I did a google search on the three codes together, for the C-max, I located a service bulletin from Ford showing that there are two low voltage wires which were improperly routed and insulated, in the back of the car behind the rear seat and under the steel cover over the energi additional battery. Since the vehicle is a 2103, I had it brought to my home rather than the dealer, and I was able to remove the rear seat, rear carpet, rear seat belts, side panels and battery cover to get to the defective wiring. The "Ford fix" involved replacing part of the wiring harness and rerouting the new harness, but with about 4 hours of my own labor, I was able to disassemble the rear interior of the vehicle, insulate the 2 defective wires and zip tie to another harness next to them so that they would not rub the steel housing over the energi additional battery again. After thinking about this, after the fact, I realized that this should absolutely be a recall by Ford. **** Ford knows of the problem, Ford issued a service bulletin for the repair, and most importantly, the issue is incredibly unsafe because when the vehicle stops, it will only coast to a stop wherever it is, whether it is on a parking lot of the fast lane on the interstate, and cannot be moved under its own power. ****.

Failed transmission bearing as described by TSB 14b07. Diagnosed by Ford, document attached confirming the failure.

Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called Ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and I was not in a safe position, so I used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation. This is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.

My vehicle is having a transmission issue and is a known recall that the dealership is saying is not a recall issue.

Tl- the contact owns a 2014 Ford C-max. The contact stated that while driving at various speeds a loud high pitch wining sound was present coming from the engine compartment and the check engine light would remain illuminated. The vehicle was taken to the local dealer race Ford located at 436 w 250 n warsaw in. Who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 107,000. Jft.

The contact owns a 2014 Ford C-max. The contact stated that upon depressing the accelerator pedal, an abnormal roaring sound came from the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a defective bearing within the transmission that needed to be replaced. The contact called green Ford (3800 w wendover Ave, greensboro, nc 27407, (336) 292-8310) where he was informed that his vehicle was no longer under warranty and was then given an estimate for the repair. The vehicle was not repaired. The manufacturer had not been notified of the failure. The failure mileage was 91,000.

The car was in acceleration mode at every speed on the highway, residential streets, at stop signs, always exceeding the speed limits. I continually braked to maintain control. Tires squealed when I released the brake at stop signs. There was nothing under the gas pedal. I didn't dare drive into the garage; the car would have been in the kitchen. When I put it in park, engine still revved.