Air Bag Not Deploy problems of the 2000 Ford Contour

The dashboard has separated and causing visibility problems as well as problems with the venting system. The defroster air flow is diverted and essentially useless. I am concerned that the air bags could not deploy if needed. I also did not get the recall, found out about it too late. Local dealer said call Ford. Customer service suggested I get it repaired since it is a safety issue but that they would provide no help at this time. She said reports like these are what get the engineers to consider recalls---when?.

2000 Ford Contour se sport automatic, 64,200 miles. My pregnant wife and I were rear ended by a man in a Ford cargo van doing about 40 mph, not paying attention. Conditions were sunny and warm, about 1:15 pm. I was the driver and was at a complete stop, waiting for a Ford taurus in front of me to turn left onto a side street. During the collision the front driver and passenger seats broke into a reclined position (we both ended up looking at the roof because of the seat position) which would have crushed the legs of rear seat passengers. The front passenger seat belt became unbuckled as well. I was pushed into the taurus but the air bags did not deploy. Vehicle was a total loss.

Brakes failed causing consumer to rear end another vehicle, causing damage to the front end, air bag did not deploy, the brakes were inspected and said to be ok but another accident happened, consumer believes the pressure reducing valves malfunctioned prior to recall resulting in the two accidents. Nlm.