Equipment Problems of Ford Contour - part 2

Ford Contour owners have reported 142 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Contour based on all problems reported for the Contour.

36 Equipment problem of the 1999 Ford Contour

Failure Date: 10/23/2003

I own a 1999 Ford Contour, in which the dash cover (vinyl and foam) are separating from the metal shell underneath. It is approaching the passenger's side airbag (srs), and my concern is it my either cause an unexpected deployment of the airbag resulting in an accident, or it may prevent the airbag from deploying in the event of an accident. I have contacted Ford and their answer was they would submit it to the engineers to determine if a recall was in order. Unless there are enough people reporting this problem, I feel they will take no corrective action. I have personally observed to other '99 Contours with the same problem. Unfortunately, I was unable to contact the owners and ask them to make complaints as well.

See all problems of the 1999 Ford Contour 🔎.

37 Equipment problem of the 1999 Ford Contour

Failure Date: 10/06/2003

Dash board is warping near the windshield. I was told the warranty to fix that part was expired. The cost to fix it would be $300. This problem has been going on for a couple of years and I fixed it myself. Ford never sent me a recall notice and now they are claiming they did.

38 Equipment problem of the 2000 Ford Contour

Failure Date: 09/27/2003

I have a Ford Contour 2000. I bought it two years ago, and it has been in and out of Ford repair shop since I have it. Had trouble with fuse in driver door-fuse burned and shift was hard to put into gear;cruise,blinkers,ac and heat did not work. And for a year now,it is stalling. Dealer has replaced wire harness from wires to gas tank. Worked without stalling for few months,now is stalling again. Does not stall with dealer-dealer cannot find cause. Also, dashboard has warped and defroster grill has popped up. As of today, defroster still works.

See all problems of the 2000 Ford Contour 🔎.

39 Equipment problem of the 1999 Ford Contour

Failure Date: 09/15/2003

My 1999 Ford Contour clear paint is bubble up. I have a red car. I want to know if it's been in a wreack could that be the reason or it's just bad paint. I bought my car in September 2000.

40 Equipment problem of the 1999 Ford Contour

Failure Date: 09/15/2003

Low coolant light has came on , coolant ok seceral months ago. Now the check engine light has came on. How can I get the fuse box checked without costing alot. Only have 64645 miles on car. Can't believe there is problems already.

41 Equipment problem of the 1999 Ford Contour

Failure Date: 09/01/2003

The consumer owns a 1999 Ford Contour. The consumer stated the dashboard was warped, making it difficult to use the defroster. The consumer stated that this would make it difficult to drive during the winter because the defroster can not properly work. The consumer has not contacted the service dealer or the manufacturer. The vehicle was involved in a previous accident, but the consumer states the dashboard was doing this prior to the accident.

42 Equipment problem of the 1999 Ford Contour

Failure Date: 07/17/2003

I bought a 1999 Ford Contour, and when I bought it I was informed that the dash was coming up, but they were on recall. Then about a week ago I found out that my car is not on that recall list. Ever since I did buy it in January 2003 the dash has come up even more. The entire top of the dash is warped. I have tried epoxy, but the whole dash just needs to be replaced,it's so bad. I don't agree with that because it is a default on the makers end. I think that it is a big safety hazard since there are airbags under the dash. Why is this not on a recall list? cause this is a safety hazard for my children and I. Please call me with information. [xxx] VIN# [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

43 Equipment problem of the 1999 Ford Contour

Failure Date: 07/03/2003

I recently became aware of a recall that occurred in 2001 on 1995-1999 Ford Contours, Mercury mystiques, and cougars. The dashboard in my 1999 Ford Contour is tearing and a friend of mine told me there was a recall on it. So I decided to check the recall information on NHTSA's website. Instead I found other disturbing information. According to a report listed, the blower switch / resistor overheats and starts or could start a fire. It also states that "failure of the blower switch causes loss of one or more blower speeds". However, I was never notified about neither recall. In July 2003, I had to have my 1999 Ford Contour (bought brand new) repaired because my a/c stopped working. The repairs involved the wiring in the fuse panel (repaired) and the blower / resistor was replaced. The cost: $60. 00 (technician hooked car to a machine to diagnose check engine light staying on, parts & labor) and $187. 40 (a/c problem, part $7. 40 and labor $180. 00). I was never informed by the service department (local Ford dealership) that there had even been a recall. Will I be reimbursed for this mishap?.

44 Equipment problem of the 2000 Ford Contour

Failure Date: 06/15/2003

Vehicle has dashboard that is warped up towards the windshield around the defrost vent. Problem is getting worse and Ford will only cover 60% of repair (total cost $1000). This is a know manufacturing defect by Ford however, they claim the warranty has expired thus only a goodwill offering.

45 Equipment problem of the 1999 Ford Contour

Failure Date: 06/12/2003

I am an original owner of a 1999 Ford Contour se sport. About 2 years ago there was a maintenance recall for the Contour's dash coming up due to bad glue. I took my vehicle to the nearest Ford dealership and found that my dash was so bad it had to be replaced. My car was still under warranty at this time also. Now my dash is comming up just like it did before, evidently the dash they replaced it with still had the defective glue in it. I contacted Ford explaining this to them and finding out that the maintenance order had ended last year. I told them about it being replaced and doing the same thing it done before while also explaining my concern about the passenger side airbag releasing at any given time. This could very well hurt someone like myself who has had open heart surgery and then had to have my chest rewired due to my sternum not fusing back together correctly not to mention what this could do to one of my children. They refuse to repair my dash even though I did what the letter told me and couldn't have avoided this problem from happening again. I didn't make the dash nor did I make the glue, but I upheld my responsabilities. This is a safety concern and should be repaired by Ford at there expense not mine.

46 Equipment problem of the 2000 Ford Contour

Failure Date: 05/01/2003

The dashboard became detached from the car. Found out that there was a recall after it had expired. We were never notified of the recall. The car is very hard to drive because the dashboard is warped and is so high up it is hard to see over. Ford is a piece of junk company and will not do anything about this. I will never buy another Ford vehicle again. They are a terrible company and will not deal with the problems of their cars. Gee,,,,I wonder why they stopped making the Contour?????.

47 Equipment problem of the 1999 Ford Contour

Failure Date: 04/22/2003

I just bought a Ford Contour and the dashboard is coming up and it could deploy the airbag, so what if anything is someone going to do about this, as you can see I am not the only one with this problem, I had no idea that there was a program for the dashboard. If it is a recurring problem then it should be a recall on it.

48 Equipment problem of the 1999 Ford Contour

Failure Date: 04/15/2003

The dashboard of our 1999 Ford Contour has experienced a severe warpage and is now resting upward about 5 inches higher than its normal position. The defroster grill popped out earlier and in the winter the defrost function does not work properly on the windshield. The current position of the warped dashboard is obstructing our visibility of the roadway and a service technician at the local Ford dealership admitted that it was a hazardous. There was a Ford customer satisfaction program (#01b78) which was issued in August 2001 and effective until August 31, 2002 admitting to problems with dashboard (instrument panel) warpage on the 1999 & 2000 Ford Contour. I have contacted Ford customer service on at least 4 occasions over the past year plus without any satisfaction and the problem is getting worse. The Ford dealer (heritage Ford in south burlington, vermont) indicates that this is a factory problem which is not being addressed. They were to notify a Ford regional service technician over a month ago but I haven't heard from anyone. The local dealer estimates that it would cost me $1400 to $1800 to fix this problem. Based on what I've outlined above, I feel that it should be completed at Ford's cost. I feel that this a very serious problem, which is getting worse with the impaired visibility and could possibly cause an accident. I can't even see the hood from my sitting position in the driver's seat. Also, if I were to try and sell the car, it would be basically non saleable because of this dangerous problem. There are a substantial number of complaints filed with your agency regarding this problem that I researched under the categories of other, visibility and visibility. . . Defroster among others. How many complaints are required before you force Ford to issue a recall for this very dangerous situation? Ford has already admitted a flaw in the dashboard with their customer satisfaction program. Any assistance would be greatly appreciated.

49 Equipment problem of the 1999 Ford Contour

Failure Date: 03/05/2003

Dash warpage on 1999 Ford Contour: dash has warped at least 3 inches. Defroster vent can no longer fit into dash causing defrosting issues for driver. Warpage is very near front passenger dash airbag. Ford and the dealer respond that there was not a recall for dash warpage. I have found a notation for a recall 01b78 dash warpage on a service invoice from sept. 2001. Dealer ran checked recall and found no warpage at this time.

50 Equipment problem of the 2000 Ford Contour

Failure Date: 02/24/2003

The dashboard detached from the grill.

51 Equipment problem of the 1999 Ford Contour

Failure Date: 01/22/2003

Consumer called complaining about having problems with the dashboard which is inoperable obstructing the driver's view dealer has inspected the vehicle but is not longer under guarantee. Please provide further information. Ts.

52 Equipment problem of the 1996 Ford Contour

Failure Date: 12/15/2002

This car has less than 70000 miles on it. We had trouble with the fuel door, front wheel bearings, brakes, door handles, transmission, electric windows, and now as a special treat the engine failed. This car has been the worst investment that my wife and I have ever made. I have have owned several cars and trucks with 200000 plus miles on them and none of them have ever been as problematic as this automobile.

See all problems of the 1996 Ford Contour 🔎.

53 Equipment problem of the 1999 Ford Contour

Failure Date: 12/01/2002

Dashboard is coming unglued and buckling, obstructing consumer's view out of front windshield while driving.

54 Equipment problem of the 1999 Ford Contour

Failure Date: 10/29/2002

Vehicle instrumental panel is whopping. Consumer had vehicle serviced, dealership informed them at that their was a recall for this part, but the recall has expired. Consumer was never notified of recall. Ts.

55 Equipment problem of the 1998 Ford Contour

Failure Date: 10/16/2002

Consumer states still having the same problem after recall was perform on the vehicle. Recall#01f104000 fuel pipe. Cottam walker Ford 505-751-3200 please provide the address ts.

See all problems of the 1998 Ford Contour 🔎.

56 Equipment problem of the 2000 Ford Contour

Failure Date: 10/14/2002

Mfr. # & NHTSA# 01-f-139-000/instrument panel: the consumer states that the dash board is detaching from the defroster grill. The dealer and manufacturer have been notified and both informed that the recall has ended in August.

57 Equipment problem of the 1999 Ford Contour

Failure Date: 10/04/2002

I along with many other people have had the same issue with my dash board peeling back. I took it in for the recall instead of repairing it they just reglued it. A year later it came apart again and they would not fix it agin. I called Ford they said the recall had expired but since I did have it fixed once I would have to take it up with the dealership. They said the same thing and that I would have to pay out of my pocket to fix it. I don't have that type of money and feel as if there should be an additional recall on this issue.

58 Equipment problem of the 1999 Ford Contour

Failure Date: 10/01/2002

The dashboard vinyl has separated from the dash and curled up which affects visibility as well as reducing the effectiveness of the defroster.

59 Equipment problem of the 2000 Ford Contour

Failure Date: 09/24/2002

Instrument panel foam and skin peeled back blocking passenger side air bag door. Ford had a customer program to repair until june22, 2002. Defect did not appear until after program ended. Customer letter was never presented to owner as letter was sent before purchase. Ford will no longer cover repair. Ford has been advised that airbag is effected . Local dealer reports 8 current owners have condition and are not covered by Ford repair. Mr.

60 Equipment problem of the 1997 Ford Contour

Failure Date: 09/23/2002

1997 Ford Contour. **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*767928.

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61 Equipment problem of the 1999 Ford Contour

Failure Date: 09/20/2002

The contact owns a 1999 Ford Contour. The contact received a letter from the manufacturer stating that the dashboard needed to be replaced. After the replacement was made, the dashboard developed a gap next to the passenger side vent, which over time, caused the vent to sink behind the dashboard. The contact took the vehicle to the dealer (ken gordon Ford) and had it repaired. While driving approximately 55 mph under normal conditions, the vehicle overheated. The vehicle was taken to the dealer and the thermostat was repaired. A few days later the vehicle overheated again. The contact discovered that the timing belt and water pump needed to be replaced. The current and failure mileages were 100,000.

62 Equipment problem of the 2000 Ford Contour

Failure Date: 09/15/2002

Foam cover on dashboard has warped. Edge nearest windshield has curled up and is now touching windshield at least 5 inches from base. Warped dashboard blocks air from defroster resulting in safety hazard as visibility is significantly reduced especially in cold weather. This is the result of a known defect (TSB 01b78). Ford had an owner notification program in place but I never received a letter despite owning the car and having it registered at the time. A supervisor at the Ford "customer relationship center" told me that "it must have been lost in the mail". I was told that the repair offer has now expired. This is no longer an aesthetic problem as the blockage of the defroster severely compromises safety.

63 Equipment problem of the 1999 Ford Contour

Failure Date: 08/20/2002

The instrument panel is delaminating. There is a recall but per manufacturer this vehicle is not affected. Nlm.

64 Equipment problem of the 2000 Ford Contour

Failure Date: 08/15/2002

Customer satisfaction program number 01b78. I contacted winner Ford and they told me that the offer expired the 31st of August. I don't feel I should have to pay for this to be repaired . I told them that I use my car 6 days a week and could not get it into the office by the cut off date, I also let them know I would never buy another Ford product because I was under the understanding that the customer is always right. This is a safety hazzard and all I would like for them to do is fix it. Mr.

65 Equipment problem of the 1996 Ford Contour

Failure Date: 07/10/2002

Engine check light has come on. Vehicle has not been examined by dealer.

66 Equipment problem of the 2000 Ford Contour

Failure Date: 07/08/2002

Nhtsa recall 01 f 139 000/instrument panel: recall repairs were a failure, instrument panel installed has started to warp. Repairs were done at pierce Ford Mercury dealer in shelbyville, ky. Phone # 502/633-4535.

67 Equipment problem of the 1999 Ford Contour

Failure Date: 06/10/2002

One piece vent on dashboard has popped out. Dashboard has rolled itself upward, locking approximately 2 1/2 inches of front windshield. Vehicle has a tehnical service bulletin listed. Dealer was contacted. Please provide more information.

68 Equipment problem of the 1999 Ford Contour

Failure Date: 06/01/2002

I took car back the next morning after purchase, dealer claims there is nothing he can do, the engine light has been on since day one and I have taken it back twice, they replaced the differential sensor, it went off for about 10 mins and has been on ever since. Now everything else seems to be going wrong with this car.

69 Equipment problem of the 1998 Ford Contour

Failure Date: 05/08/2002

While driving engine light came on and transmission slipped when changing gears which was caused by transmission failure.

70 Equipment problem of the 1999 Ford Contour

Failure Date: 02/01/2002

The dashboard is coming off. As it is coming off it is curling up and I am afraid it is going to get in the way of my vision as I am driving. It is a '1999 and I feel like it should not be coming apart like that.



Fuel Economy of Contour Vehicles
Contour Service Bulletins
Contour Safety Recalls
Contour Defect Investigations