general problems of the 2016 Ford E-450

The contact rented a 2016 u-haul e450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked u-haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.

The contact was driving a 2016 motiv electric school bus (Ford E-450 chassis). While driving, the vehicle would not slow down when the brake pedal was depressed. The contact attempted to apply the emergency brake, but it did not work. The contact attempted to stop the vehicle by sideswiping a brick wall, but the vehicle bounced back into the street. The contact was finally able to stop the vehicle by running it into a fence off a dirt road. The contact sustained injuries that flared up two weeks later and were still causing him issues. Medical attention was not received. A police report was filed. The VIN was included in NHTSA campaign number: 15v611000 (power train). The dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was unknown.