Equipment Related Problems of the 2021 Ford E-450

Table 1 shows one common equipment related problems of the 2021 Ford E-450.

Table 1. Equipment related problems of Ford E-450

Problem Category Number of Problems
Equipment problems
8

Equipment problem #1

Component= traction control and cruise control. Safety risk=driving a Ford E-450 class c RV on interstate at 63 mph going generally up hill with cruise control on, the "service advancetrac" warning light came on dashboard. I immediately lost cruise control capability and steering became a little shakey. Pulled into rest area shut vehicle off. A few minutes and started again. Error went away and cruise control was functioning. Happened again a few hours later and I did the same thing and continued on. What happened=as I was driving, the " service advance traction" light came on and the cruise control stopped, my class c RV immediately slowed at a high rate, a semi was behind me trying to get over to the middle lane. When I slowed down suddenly due to the cruise control going out, the semi had no choice but to change lanes quickly missing the back of my vehicle by a foot or so. If he was not alert as to what was happening, I most assuredly would not be typing this letter. It was that close!! note= this also happened last year as we only take the RV out a few weeks out of the year. I brought it to klammer Ford in new port richey f1l immediately after we got back from the last trip. They could not reproduce issue or find anything wrong lamps= the only warning light that came on was a "service advance traction" light. No prior indication of any kind.

Equipment problem #2

The tpms system in my RV is not working properly. The Ford dealer says they will not work on it because it is an RV and "modified" by the RV manufacturer. The RV manufacturer says they won't work on it and to take it to the Ford dealer. I've been to 3 tire stores trying to recalibrate and program the sensors and nothing has worked. I have two wheel tpms sensors that will not work. The cluster displays no information for those tires (sometimes it will read one tire). I would have no idea if a tire was going flat other than a complete loss of pressure/control. This should be covered under warranty.

Equipment problem #3

The contact owns a 2021 phoenix cruiser RV built on a 2021 Ford E-450 chassis, equipped with a 6400 series window vent. The contact stated that he became aware that the side window was delaminating. The contact became aware of NHTSA campaign number: 21e047000 (structure, equipment). The RV was taken to a local dealer and was diagnosed, and it was determined that the failure was related to the adhesive; however, no repairs were completed. The manufacturer was made aware of the failure. The failure mileage was unknown.

Equipment problem #4

2021 Ford E-450. Consumer writes in regard to safety recall notice 22s08. The consumer requested assistance locating a dealer within a reasonable distance to perform the recall repair.

Equipment problem #5

2021 Ford E-450- recall# 21v-441- heat shield not properly installed in between the lp tank and chassis muffler. Consumer enclosed a copy of the recall notice. Consumer went to an RV dealer in reference to a recall repair. The dealership made a call and informed consumer it could be fixed & would received return phone call that same evening or the next day. Several days passed. Consumer called representative 2 more times within a 3 week period with no return call. Consumer called a 3rd time & requested supervisor return the call. After 6 weeks no one called. The RV has only been used 3 times since purchased. July 2022, consumer received a recall notice from Ford about a problem the power steering hose possible failure. Consumer took unit to dealer the same month for repair. The mechanic stated that although it could be fixed, recall repairs wasn't a priority. Consumer left unit for repair. Consumer called several times for status of repair 7 explained about a trip planned in Aug. & was told it would be ready. The unit was not ready by time specified. After returning from trip unit still was not fixed. Consumer picked up unit unrepaired 2 1/2 months later. Consumer now states: "so what now thor? what do I do with this unit I can't use and just sits in my driveway. It appears that by the way these people operate that once again 1 may not be able to use the unit this summer. By the way your letter states that it is a third notification on this recall matter however the enclosed copy is the only one I have ever received. ".

Equipment problem #6

The contact owns a 2021 Ford f-450. The contact received notification of NHTSA campaign number: 21v379000 (trailer hitches). The contact called multiple local dealers, texas country Ford (321 e coke rd, winnsboro, TX 75494: (903) 342-3700), tyler Ford, ltd (2626 s sw loop 323, tyler, TX 75701:(800) 788-7876) and pegues-hurst motor company (200 TX-63 spur, longview, TX 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Equipment problem #7

2021 entegra odyssey. Consumer writes in regards to safety recall 20v-780. The consumer stated that the vehicle was damaged during a floor repair. The front window shade, there was a leak under the bathroom vanity,, and the vanity trim was damaged. The consumer also stated the dealer was supposed to order parts to complete the recall repair. The dealer stalled on ordering the necessary parts.

Equipment problem #8

The service advance trac light comes on sporadically. This also triggers the cruise control and hill start assist to turn off. Any of these malfunctions could prove to be a safety issue particularly with regard to stability and control of the vehicle. The vehicle has not yet been to a dealer for these issues as we are traveling. The malfunction has occurred about 5-6 times while driving, without any particular triggers. There were no early warnings and the first time the service light came on was June 18th and we were on a two lane flat road doing about 50 mph. The advance trac (and cruise/hill start) remains non-functional until vehicle is turned off for at least 10 minutes. It then often resets and performs normally until the next failure - which does not seem to be predictable.


Equipment related problems in other Ford E-450 model year vehicles:



E-450 Service Bulletins
E-450 Safety Recalls
E-450 Defect Investigations