Air Bag Not Deploy problems of the 2009 Ford Edge

Tl- the contact owns a 2009 Ford Edge. The contact stated while driving 40 mph, when he heard explosion under the vehicle. The contact stated no warning light was illuminated. The contact stated smoke entered the cab of the vehicle, causing him to no seek and crash into a pole. The contact stated the vehicle front passenger side of impacted a pole. The contact stated the vehicle caught fire under the vehicle. No further information was available. The air bags did not deploy. The contact stated the fire extinguished on it's own due to the cold. The fire department report was filed. No police report was filed. The contact sustained lower back and bother shoulder injuries when he hit bottom of the dashboard. His daughter (rear passenger seat) sustained back, neck and chest injuries and has had breathing problems. The contact stated both has seek medical attention. The vehicle was not drivable. The vehicle was towed to independent mechanic. The contact called local dealer big three auto sales local dealer 17020 e 8 mile rd, detroit, mi 48205, (313) 245-0800, where made aware of the failure and was informed his VIN was associated to NHTSA campaign number: 19v001000 (air bags). The vehicle has not been diagnosed and repaired as of yet. The manufacturer has been informed of failure. The failure mileage was unknown. Dp.