Three problems related to carrier/rack have been reported for the 2011 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Edge based on all problems reported for the 2011 Edge.
Driver side strut keeps going out already had it replaced a month ago and driver side window cracked for no reason from down in the door not even where anyone could hit it.
I have a loud popping noise when I turn to the left. When I pull into a parking stall and when I back out and u turns. Its been to two differant shops. One shop replaced the strut, strut tower barring ,lower a arm,axel,strut mount,and the power steering. The noise is still there. The next shop replaces the rack and pinion and its still there. Ithy said it is a break in the body weld some were but thy dont know were. I called Ford motor company and spok with a gentelman named mark but he was of no help to me. I tool the vehicle to a autobody shop but thy could not figuer it out either. If there is a break in the weld its is a unsafe car to drive. Mark from Ford moter company will not return my phone calls to try and help me resolve the issue. Its been two months I have been dealing with this and I cant get no help the one time I spok with mark from Ford he was saying if the car cant be fixed he would take the steps to get me out of the car and into something else but like I said I have yet to seep with him. Im to the piont that if we cant get this resolved im going to get a lawer . In the whole prosses im paying for a vehicle I dont want ro put my kids in let alone drive it not knowing if something will happen so pleas help me in any way possable.
Vehicle failed annual safety inspection at approximately 40k miles. Dealer explained that front tie rod ends had failed and needed replacement. Made an appointment for service. Upon returning for service on the scheduled date at approximately 45k miles, dealer discovered leak in front rack and pinion assembly and explained entire front rack and pinion assembly needs replacement. As of this report, the vehicle is still with the local dealership's service department. The part to be replaced is on back-order. After quick internet search, discovered instances of same problem in steering & suspension with other 2011 Ford Edge and 2011 Lincoln mdx awd vehicles. This is a safety issue in addition to being extremely costly in a relatively new vehicle for myself and other vehicle owners. This should be investigated. Thanks for your time.