Sensing System Camera problems of the 2013 Ford Edge

The contact owns a 2013 Ford Edge. The contact stated that when the vehicle is in reverse the backup camera image displays upside down. The vehicle was taken to an independent mechanic where the contact was then told that the vehicle should be taken to the dealer. The dealer was not contacted. The manufacturer was contacted and referred the contact to NHTSA. The failure milage was 120,000.

The contact owns a 2013 Ford Edge. The contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

Rear backup camera failure. Sometimes it is upside down, sometimes it is right side up and sometimes it is blank and sometimes show only black screen with verticals lines.

The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is very common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.