general problems of the 2014 Ford Edge

The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera displayed an upside-down image. Occasionally, the picture or the view was distorted. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the back over prevention camera image was displayed upside down. The contact indicated that the failure had occurred after the battery was replaced. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse(r), the rear-view camera image was either black or displayed upside down. The contact stated that the failure was intermittent. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 98,000.

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse, the rearview camera failed to display a clear review image. No warning light was illuminated. In addition, the contact stated that occasionally the digital screen displayed an upside-down image or a black screen. The vehicle was taken to a local dealer and the contact was informed that the back over prevention camera needed to be replaced. The vehicle was not repaired. The contact related to failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2014 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was frozen, and the screen was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,717.

The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera was unintendedly turning on and off. The message “camera unavailable - contact the dealer” was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v160000 (back over prevention); however, the VIN was not included. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rearview camera image failed to display. A message advising that the rearview camera was inoperable and to contact the dealer was displayed. The contact stated the failure occurred intermittently while reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,400.

The contact owns a 2014 Ford Edge. The contact stated while driving and attempting to reverse, the rearview camera displayed went blank and the contact cannot view the rear image. The vehicle was driven to the independent mechanic where it was diagnosed where the commination module needed to replaced. The vehicle was not repaired. The manufacturer was not unaware of the failure. The failure mileage was 141,000.

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera was working periodically while reversing. There were no warning lights illuminated. The contact called the local dealer, who confirmed there were no recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. Upon further research, the contact linked the failure to NHTSA campaign number: 25v572000 (back over prevention). The manufacturer was contacted, who filed a claim and referred the contact to the bbb, who referred her to the NHTSA hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was black intermittently, and a message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance in adding the VIN to a recall. The failure mileage was unknown.

The contact owns a 2014 Ford Edge. The contact stated that the rear backup camera would intermittently fail to operate when the vehicle was placed in the reverse(r) position. The vehicle was taken to the dealer where the contact was informed that there were no recalls on the vehicle. The manufacturer was then notified of the failure but offered no assistance; the manufacturer referred the contact to the NHTSA hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the failure was related to NHTSA campaign number: 25v572000 (back over prevention); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.

The contact owns a 2014 Ford Edge. The contact stated that on several occasions while in reverse, the rear view camera was displayed upside down and then a black screen appeared. The vehicle was not diagnosed or repaired the manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle hesitated but started after several attempts. The contact took the vehicle to the dealer who informed the contact that the starter on the vehicle was not failing. The contact stated while driving at an undisclosed speed the vehicle stalled. The vehicle was able to be restarted. The contact stated that while attempting to park the vehicle, the back over prevention camera failed to operate as needed. The contact took the vehicle to the dealer who informed the contact that the vehicle was not included in a recall. The manufacturer was made aware of the failure and instructed the contact to reach out to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 110,000.

The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was blank. A message indicating that the rearview camera was not working was displayed on the instrument panel. The vehicle was taken to an independent mechanic, where it was diagnosed that an unknown electrical component needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Edge. The contact stated that upon placing the vehicle in the reverse(r) position, the rear backup camera image would intermittently be displayed upside down. The contact initially took the vehicle to the dealer and was given an estimate for a diagnostic as well as for the repair. The manufacturer was also notified of the failure and informed that the cost of the repair would not be covered under warranty. The contact was referred to the NHTSA hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera image was distorted and blue while reversing. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.