general problems of the 2015 Ford Edge - part 2

89 problems related to equipment have been reported for the 2015 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Ford Edge based on all problems reported for the 2015 Edge.

36 Equipment problem

Failure Date: 04/27/2022

Wife was on a trip. On April 27 2022 there were no warning lights or messages that she noticed. On arriving at her destination, tried to open rear hatch several times. Also tried button on the dash and attempts to manually pull up on hatch nothing would open it. Crawled into back to retrieve luggage then locked the vehicle for the night. Next morning tried to unlock the passenger door and would not work. Seemed that battery was to low to allow door lock to operate. Called tow service next morning. Service opened door and had to charge battery. Service said hatch not closed sufficient to let entry lights to stay on discharging the battery. At that time, dash button opened the hatch for technician. Ran car enough to charge battery. Wife left for return trip later on April 30 2022, at which time hatch would again not open. This is a safety issue if not able to open hatch to escape the vehicle in emergency or if power is lost. There is also no hatch emergency release for quick escape from vehicle. At this time the problem still exists. It is may 1 2022. I am calling Ford dealer and insurance rep. Tomorrow may 2, 2022 to ask about this problem and see if any recalls apply. Please recall because of this issue. Thank you.

37 Equipment problem

Failure Date: 02/10/2022

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! inspected by liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

38 Equipment problem

Failure Date: 12/26/2021

Wire harness worn through in passenger door. Wire harness retaining clip is located incorrectly and not attached causing the wire harness to rub on the inner door frame brace causing the power window motor to burn out filling the cabin with smoke possible fire danger.

39 Equipment problem

Failure Date: 11/28/2021

Rear window shattered on its own. I know it sounds crazy but it happened to me. The window blew up right above my head. I searched it on google it actually happens a lot on this SUV. A little odd there’s no recall on the window just magically shattering.

40 Equipment problem

Failure Date: 11/20/2021

Vehicle suddenly accelerated uncontrollably. Incident occurred in a parking lot. Car spun around, but no damage was sustained. Incident lasted for about 30 seconds and then vehicle shut off completely. Dealer performed diagnostic but could not find any problems.

41 Equipment problem

Failure Date: 11/04/2021

On my driver side floor floor, there's a puddle of water that will not evaporate. And it's starting to make the carpet smell musty. What is causing the water not to drain?.

42 Equipment problem

Failure Date: 10/07/2021

I received the recall letter dated October 2019 and have called several times to get this part replaced. Each time I was told they are awaiting parts. It soon will be year 2022 and this part is still not available. How can they authorize dealers to repair and not provide the parts. This is totally unacceptable for them to keep stating they don't have the parts. This was way before covid so they can't use that as an excuse. I have had this automobile at least 3 years and it was expensive and I feel like I got ripped off and now own junk.

43 Equipment problem

Failure Date: 06/08/2021

I am filing a complaint because my recall repair has not been resolved! I was given an appointment several weeks ago and it was cancelled due to part not provided to dealership for my repair. Previous to my going into the shop, a letter had been sent providing a date to come in. Still no reschedual date. It has been several weeks now. I would like to get this resoved!.

44 Equipment problem

Failure Date: 06/05/2021

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was black when they replaced my flexplate as well.

45 Equipment problem

Failure Date: 05/09/2021

My panoramic sunroof has a stress fracture crack in it. There was no rock that struck it or anything else. My vehicle has not been in any accident. I opened the shade to let the sun shine through and discovered the crack. My husband and I have done research and found that a lot of these have shattered. We understand there is not a recall on these. Is there anything that can be done?.

46 Equipment problem

Failure Date: 01/15/2021

The rear back window in my 2015 Ford Edge just shattered out of no where after shutting my door. I've done some research and apparently this has happened to many others as well. I will now be paying out of pocket for what is obviously a factory flaw.

47 Equipment problem

Failure Date: 01/01/2021

It is making a loud diesel noise on idle or less than 10 miles per he. When going faster the noice goes away it is doing this all the time.

48 Equipment problem

Failure Date: 11/29/2020

I went to go to grocery store and noticed my back window had shattered, it appeared to have imploded from inside to outside of car as glass was still in place, just shattered and was bulging to outside of vehicle with glass on driveway and none on inside of car until I opened door and lightly shut door back and a small chunk then fell inside of car, my car had been stationary at time it happened, I drove car earlier this am to church and had no issues, outside temperature was 38 degrees and windows were fogged up, so I did turn on front and back defrost for about 10 minutes until cleared up, time I got home from church, it was about 12:45pm, the outside temperature was around mid 50�s, window was fine when I parked in driveway, then about 5:30pm I went to get in vehicle and noticed back glass shattered, I did look at it closely to make sure it was not intentionally broken, I took several photos to show window pushing outwards. I looked online and found many complaints about same issue but no Ford recalls.

49 Equipment problem

Failure Date: 09/02/2020

The lift gate when it's open will randomly start closing on its own. No button has been pushed at all and it just starts closing. It does not sense that anyone is there and if I don't move quickly enough out of the way it would close on me. It has done this many times and most recently this morning as I was taking some things out of the back and and the lift gate started closing on its own and hit me in the head and I moved out of the way as quick as I could. I'm very nervous if one time I may not be able to get out of the way in time.

50 Equipment problem

Failure Date: 01/14/2020

While parked in my home garage, about 3-5 min after turning off my vehicle, the back window exploded and shattered. The explosion was loud enough to be heard throughout the inside the house with the garage door shut. Time was approximately 8:30 pm. Prior to parking the car I had commuted approximately 7 miles from work. I did use the front and rear defrost for approximately 5 minutes of the commute, but had switched to normal auto temperature control for most of the drive. It was about 35 degrees outside.

51 Equipment problem

Failure Date: 08/08/2019

Booster brake defect. There is a recall but my VIN # is not on the list. It should be. I had my car towed to the dealership for repair. The brakes delayed stopping my car. I could not drive it. My car VIN should be added to the recall. I am going to have to pay for repair because it is not added to the recall list but the problem is there. I should not have to pay for this repair. If my VIN is added later, will I be reimbursed ? when I press the brake the pedal is hard. The vehicle slows but does not stop when it should. If you pump the brake it sounds like the rotors sound when brake pads are bad. The car pops and scrubs, jerks to a stop. When coming up to a stop sign or red light the car takes longer to stop so you have to brake sooner. I took to dealership, parts where ordered to repair. Still waiting to see if I have to pay!.

52 Equipment problem

Failure Date: 06/16/2019

I just purchased this 2015 Ford Edge sport eco in April 2019 from cowles dealership in woodbridge va. I recently stated issues with the electrical gear system. The vehicle was in park but three vehicle wouldn't start and gave a message that it wasn't on gear. I had bring it back to the dealership and pay for it to get fixed. The dealership mechanic and based on some reviews this is a common issue with this vehicle and other Ford with push start. Is this a recall?.

53 Equipment problem

Failure Date: 05/22/2019

Our 2015 Ford Edge was parked in the yard of a non-profit. Apparently something hit the window while a volunteer was mowing. When my husband returned to the parked car, the window looked cloudy, like it had condensation on it, even though it was mid-day. He touched it with his fingertip, and it fell into many tiny pieces down into the driver's seat. According to the company that replaced the window, which is a third party contracted by the local Ford dealer, there was no lamination to hold the shards in place. We are fortunate no one was injured, but this incident calls into question the safety of the other windows in the car.

54 Equipment problem

Failure Date: 03/19/2019

While driving on the highway my car just turns off losing power!! in the middle of rush hour traffic. Has happened 3 times now! very scary and unsafe!!!.

55 Equipment problem

Failure Date: 12/16/2018

Takara recall I have had continuous issues with my 2015 Edge with the doors becoming ajar. The first time I was stuck in below zero conditions, without being able to have my heart on close my doors or lock them. If that wasnt enough, I had to call a tow truck because my car battery died as a result of being able to close the doors. This has happened countless times and now again I have another issue but the lift gate is ajar. This time however the car is still driving. How can Ford not recall this? you say it isn't a safety issue but I could have froze to death, been seriously injured when I'm driving and the door suddenly flies open. Correct this. I will end up filing a lawsuit if anything happens again. I just bought this car a year ago. You cannot justify a $40,000 car not being able to open or close my doors or trunk. Get it figured out or I will be contacting someone who will. I've been in support of Ford since I was 16. You're about to loose a valuable customer and I'm about to spread the word how Ford cant stand behind their vehicles.

56 Equipment problem

Failure Date: 10/29/2018

The car keeps losing power while driving!! it flashes "full accessory power mode" and then completely loses power! this last time was mid turn into a strip mall with traffic coming. I thank god my daughter was not in the passenger seat! there is no warning or anything when this happens, it just quits! this is the 5th incident!! I looked online and sooo many people have had this happen just like us at various points throughout ownership and no dealership can duplicate the problem so Ford says there is no problem! there is a serious safety problem! a car in great shape regardless of miles cannot just stop! what if someone dies??!!.

57 Equipment problem

Failure Date: 10/26/2018

Nothing yet.

58 Equipment problem

Failure Date: 08/16/2018

Lost antifreeze. . No leaks. . 2 qts week. . Holds 21psi test one hour. . Overheated one time while idling in drivway.

59 Equipment problem

Failure Date: 08/04/2018

While driving my vehicle between 45 and 60 mph on city streets and rural highways, received a message on my screen stating "the usb device is consuming excessive power. It may not work correctly with sync. "; but, this is the same device I've been using plugged into the same usb port ever since I bought this vehicle on 07/07/15. I couldn't get this message to clear; but, soon afterwards this message appeared "navigation fault. Please see the touchscreen" and the touchscreen showed this message "insert nav sd card"; but, my nav sd card which is an a8 was inserted. Soon after this message appeared the screen went completely dark before it began "performing scheduled system maintenance". My vehicle was originally in the shop for this same issue on 07/19, 08/02 and 08/04. During the 07/19 visit the following corrective actions were taken by the dealership: s154 diag, power reset and apim update to software level 15128. Follow-up visit 08/02 included the following corrective actions by the dealership: s154 diag, apim power reset and master reset. Will have to wait until Monday, 08/07 to hear back from the dealership regarding recommended actions to resolve this ongoing issue.

60 Equipment problem

Failure Date: 01/13/2018

Known problem with many Ford Edge power rear lift gates. The power gate will not operate with remote, interior release, or exterior release buttons. Also, cannot be released from inside either. Potentially, trapping someone in rear storage and unable to get out. Vehicle was stationary anywhere at any given time.

61 Equipment problem

Failure Date: 12/09/2017

The driver's power window inexplicably and suddenly fails to operate. As a result, the driver's window will fail to open, close or quit operating leaving the window partially open/close. This problem occurs when the vehicle is in motion or stationary . . . . Anywhere/anytime. During inclement weather, if the window is stuck open or partially open position, it becomes difficult to safely operate the vehicle.

62 Equipment problem

Failure Date: 11/15/2017

The exhaust smoke gets inside the vehicle, since new.

63 Equipment problem

Failure Date: 11/11/2017

The tires on our Edge are coming apart. They are hankook and aren't covered by any warranty or recall. Hankook dealer tells me that they are coming apart because of driving on gravel. Our roads are blacktop. All 4 tires look the same. Pealing away from core of tire.

64 Equipment problem

Failure Date: 09/10/2017

I purchased a certified used Ford Edge 2015 model in July 2016 at this dealership. On 9/10/17 while driving, I had a loss of power and some of the dashboard light lit up. I made to a parking lot, put the car in park and then it worked fine. Then on 10/24/17 while driving to work through an intersection, I lost power again. I coasted through and pulled over. Again, I was able to put the car in park and then it worked. I called gilbert baugh and they said I needed to bring the car in. I took the car to the dealership on 10/28/17. I explained what had happened and ask them to look at the car. Later the guy came to me and said they drove the car and didn't have any problems but they tried to reset the computer and there was a glitch and they can't get the car to crank. They said I would need to leave the vehicle. I left the vehicle and then they called 10/30 and said that the computer was bad and that I would need to replace it, and it wasn't covered under my powertrain warranty. I questioned them on this because the car was drivable when I took it in. I called 11/2/17 and the computer was not in yet. They called on 11/3 and said they received the computer and put it in but that the car was doing the same thing, would not crank. I called them again a few days later and they thought maybe there was a problem with their computer they were using to program and had contacted Ford for assistance. Again, I waited to later be told that new software will need to be written by Ford to solve this problem. It has now been 5 weeks, my car is still in their shop and they are unable to provide me with an estimated time frame for repair. They said they are waiting for Ford. I requested a buyback through Ford, it was denied due to my car having approximately 55,000 miles on it.

65 Equipment problem

Failure Date: 06/10/2017

This vehicle is leaking around the hand grip (drivers side) and leaking in the floor.

66 Equipment problem

Failure Date: 06/01/2017

While driving, at times the sensors, l or r side will activate, with nothing close to the vehicle. I have driven out of my driveway , it come on or at an intersection, again with nothing around the car and the screen and bells go off as if something is close. It has been to the Ford dealership twice and of course nothing.

67 Equipment problem

Failure Date: 05/12/2017

Since I purchased the vehicle it has been making a jerking effect after it passes 1st gear to 2nd. The jerking effect seems to be coming from the motor. I took it to the dealer and the dealer said there was nothing wrong with the vehicle. To this day it still has the jerking effect.

68 Equipment problem

Failure Date: 03/30/2017

2015 Ford Edge mooonroof glass shattered for no reason at all. It was in the closed position and nothing hit it.

69 Equipment problem

Failure Date: 03/03/2017

Within the last 6 months my rear gate has closed without any action by me. The first time it happened was 6 months ago. I was loading in the back of my Edge and the rear gate started closing. It closed on my back and would not stop. I noticed it was not going to stop so I ducked real fast to get out of the way. I had a stiff neck for weeks. I went to pick up tile and they were loading it in the back and I noticed the gate starting to close and I yelled at the guy to duck and get out of the way. My wife was putting something in the back and I yelled to her to get out of the way. I have taken the vehicle to 2 dealers and each said no trouble found. This could be dangerous if a little kid was in the back when it was closing on its own since there does not seem to be any safety to stop it. The vehicle was off each time with the gate open each time.

70 Equipment problem

Failure Date: 01/18/2017

Extensive water damage. Water is leaking into the car from an unknown area causing puddling on the driver side floor. Water can be heard swishing from underneath the car. A notice was sent to dealers to fix the issue before the cars were sold, it appears that they did not fix the issue prior to selling me the car and is now refusing to pay to fix it due to the fact that I am over the warranty period.


Other Equipment related problems of the 2015 Ford Edge


Edge Service Bulletins
Edge Safety Recalls
Edge Defect Investigations