Body problems of the 2016 Ford Edge

25 problems related to body have been reported for the 2016 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Ford Edge based on all problems reported for the 2016 Edge.

1 Body problem

Failure Date: 12/01/2025

- door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. . Read more...

2 Body problem

Failure Date: 10/21/2024

Head on collison. Air bags did not deploy. Car was totaled.

3 Body problem

Failure Date: 10/01/2024

I woke up one day and this is what my door looked like and it shattered my window when I rolled it down. This is the front left drivers door.

4 Body problem

Failure Date: 03/19/2024

Sunroof is cracked, concerned about it flying out and hitting another car.

5 Body problem

Failure Date: 05/26/2020

Car caught fire while parked and unattended! on 5/26/2020 @ 3:12am awoke to a loud pop. Looked out window and saw car on fire with fire in the rear passenger tire well area. By the time the fire department put the fire out passenger side of car was pretty burned up. Car had been parked in the street in front of my home for about 10 hours prior to the fire and there was no evidence of foul play.

6 Body problem

Failure Date: 03/04/2020

Driver door doesn't latch the first time we close the door.

7 Body problem

Failure Date: 10/05/2019

Just noticed a large crack develop in the panoramic sunroof - front panel. Unfortunately I do not remember the exact date. The crack started small and spread into different cracks covering a good portion of the sunroof. No evidence of rock or impact. Cracks appear to be stress related though I am not an expert. Called Ford dealer and was informed this is not covered as vehicle is out of warranty. My vehicle is a 2016 Ford Edge sport with 25k miles. Given a verbal estimate that the part would cost $1k and labor just shy of $2k for a total of $3k. I will again reinforce that the car has not been in any accident or impact and the crack appeared one morning and have grown. I am looking to sell the car and this is impacting the final price I am trying to negotiate.

8 Body problem

Failure Date: 09/23/2019

I noticed a large crack in my 2016 Ford Edge sport sun roof. I googled this issue and noticed that many people have had the same issue. The dealer told me that this would not be covered and that I could call Ford directly. I called Ford and they mentioned they have never heard of this issue. I find this hard to believe. I am not sure when it exactly happened. Sometime between Sunday, September 22nd and Monday, September 23rd.

9 Body problem

Failure Date: 09/02/2019

Just bought 2016 Ford Edge titanium w/42,000 miles. Vehicle just sitting in driveway. Found a wavy crack on sunroof glass. Also found there are many, many other similar complaints with not much a consumer can do about it. It is obvious from my research that Ford is well aware of this problem on there Edge model but will not fix. I am a veteran and I am disabled. Cannot afford to get this fixed. The dealership has left a very bad taste in our mouths with deceptive practices (I have proof). Do not know what to do. Feel helpless. Wish I never would have gone to gwinnett place Ford in georgia. Wish someone could do something. Just bought it 3 weeks ago. Do not even have the license plates yet. Went in to purchase on for 16000 to 18000, now I am at 25,000 and counting. My wife is so afraid of the glass just falling down if we ever opened it again.

10 Body problem

Failure Date: 08/20/2019

Shortly after buying (42,353 miles) this Ford Edge, panoramic sunroof developed cracks while just sitting in the driveway. I had to replace it ($802) by safelite before it completed brakes and falls on top of either me or my wife. I have read that this is a common problem for this type of vehicle. Did not know this prior to buy. My wife is in constant fear it might happen again and that glass will fall on her.

11 Body problem

Failure Date: 07/01/2019

Vehicle has a motion sensor under the rear area that enables the hatch to open and close when you slide you foot under the bumper if you have the key fob on you. When you begin loading packages if your foot moves near the sensor the hatch can close down suddenly and hit you in the head or back if you are turning to empty a cart. There seems to be no way for the user to shut off the motion sensor. A google search reveals many complaints people have made on this topic. Several Ford products have the same system. Vehicle is parked when this happens.

12 Body problem

Failure Date: 06/15/2019

Panoramic roof has cracks. Nothing hit the roof and it's kept in a garage.

13 Body problem

Failure Date: 01/12/2019

Rear window glass collapsed / crumbled during normal use. The window did not show any initial sign of cracking or failure. It appears this is a known issue with this model that to date Ford has not addressed by recall. The vehicle was stationary at the time however it could have occurred the next time the vehicle was driven. This could be risk to passengers of the vehicle or other vehicles following.

14 Body problem

Failure Date: 12/27/2018

I was driving down the street on 12/27/18 when the right rear passenger door opened. I parked the car and tried to close it but I couldn't. I turned the child proof lock and it still wouldn't close. Called Ford in woodbury,NJ and brian told me there were no recalls and they were busy but they'd try and take a look. I took it to our local gas station and mike, the mechanic, said the same thing happened to his Ford truck and other peoples cars. He got a screw driver and he was able to close the door. My 5 yr old granddaughter was sitting there when it opened. We were going to be riding on the NJ turnpike and garden state pkwy. Thank god it didn't open then. The mechanic said the lock froze.

15 Body problem

Failure Date: 12/20/2018

There was recently a recall for door latches for several Ford models and I believe the Ford Edge should be added to that list. My drivers side door does not always latch even after several attempts. As Ford stated, I am worried �even if an owner gets the door to latch after repeated attempts, it is still possible that it will become unlatched during driving. � this happens while shutting the door while inside the vehicle and outside the vehicle.

16 Body problem

Failure Date: 10/10/2018

Rear window shattered for no reason on my 2016 Ford Edge sport with only 19,000 miles. Got out of my car and closed my front door and pop and crumbling noise only to discover the rear window caved in was all shattered around the bottom Edges. Have seen several posts, pics and forums online about this happening. Why is Ford not being held accountable. Dealer said it's not covered despite's it being a common issue. Had to file an insurance claim and pay my deductible for something that Ford should be responsible for. Luckily I was parked when it happened.

17 Body problem

Failure Date: 09/05/2018

Sept 5,2018 had a bad accident whole from end crushed hit my head on side window and bruised ribs from seat belt air bag never went off. The other car involved air bags deployed front and side, collisuion shop even said air bags should have gone off the car was in motion crossing street on a city street couldn't even drive car had to be towed.

18 Body problem

Failure Date: 05/11/2018

Tl-the contact owns a 2016 Ford Edge, the contact stated while backing out of parking space the sunroof cracked around the Edges on the back piece of glass of the sunroof. The contact called Ford and then brought the vehicle to verner - cadby Ford 1240 bloomfield Ave, fairfield, NJ 07004 (973) 575-0333 and spoke with two service reps by the name of shannon and jane and was advised by both service reps that the sunroof was not covered under the vehicle warranty so any repairs would be the responsibility of the vehicle owner. The contact was then advised to contact Ford motors and was again advised that there was nothing that could be done because the sunroof was not covered. The approximate failure mileage was 19,800. Cb.

19 Body problem

Failure Date: 11/23/2017

I bought a 2016 Edge sport in January and have had to take to the shop for the oil pan leaked 2 times in a month steering warning light came on for 1hr head liner had to be replaced brake lights filled with water, bumper had to be replaced because of a hole from factory. I asked for another car they said no I asked for my money back and they said no so I have a car with 11000 miles that's in the shop every month and nothing I can do about it.

20 Body problem

Failure Date: 11/03/2017

Panoramic vista roof cracked while sitting in the garage. No known impact to roof.

21 Body problem

Failure Date: 08/29/2017

The resistance required to stop the downward movement of the powered lift gate to too great. If the gate were to close on a child or small animal it would cause injury. Gate works according to Ford specs. However a small software change could correct the problem. I am a male and it takes several pounds of resistance for me to cause the gate to reverse. My wife can not stop the downward movement unless she is standing under the gate. Dealer states that several owners have reported the problem. If this issue is not correct somebody or animal are going to be seriously injured or killed.

22 Body problem

Failure Date: 07/29/2017

Rear panoramic moonroof glass panel was cracked and replaced by a Ford dealer (on September 12, 2017). Defective glass was the cause and Ford motors would not honor their 3-year manufacturer's warranty for a repair at no cost. Fyi, the incident occurred prior to my July vehicle purchase from a Chevrolet dealership.

23 Body problem

Failure Date: 03/19/2017

Issue: latch on driver's door broke. The events described below took place over a 3-day time frame (03/18/2017 - 03/20/2017). On sat. , 03/18/2017, I drove the vehicle to a shopping destination and the driver's door would not open. I had to climb over front console to exit the car via the front passenger door. To drive back home, I had to enter the vehicle via the front passenger door and again climb over the front console. After several hours, the door was opened and all was presumed to be ok. However, the next day (sun. , 03/19/2017), the driver's door flew open while the car was exiting the highway at about 45 mph. I pulled over and strained to pull the door in. However, the latch would not catch and close. While maneuvering the vehicle, the driver drove home very slowly pulling in and holding the car door. The vehicle sat unsecured overnight until it could be taken to for repair. This problem presented a high level of danger for me, other vehicles/drivers/passengers, and possibly pedestrians/properties. The affected vehicle has a little over 3,500 miles logged and is under year one of a three year lease. As this report is being typed (mon. , 03/20/2017), the service department at the local Ford dealer is assessing the problem. The vehicle CO-owner has already been informed that parts and labor costs to fix the issue are not covered under the warranty; will cost hundreds of dollars to repair; take a week to complete; and, a loaner car is not available. After being loyal Ford customers for over 30 years (purchase/lease), this stings the owner(s) on many levels.

24 Body problem

Failure Date: 09/13/2016

Drivers side door latch defective indicating "door ajar' and warning chime sounding. But door not open. Dealer replaced door latch at cost of $403. 00 but Ford not accepting responsibility. Request reimbursement. J. Nelson 847 382 6452.

25 Body problem

Failure Date: 08/29/2016

The driving lights illuminate the roads poorly and I've had them adjusted twice in order to improve night driving visibility. Also, the driver's door doesn't latch reliably and I've had it adjust ed twice and now the door whistles. The door ajar light signals the door isn't properly shut. There is poor coordination between the keyless fob and the door unlocking both of these problems are ongoing.


Other Structure related problems of the 2016 Ford Edge


Edge Service Bulletins
Edge Safety Recalls
Edge Defect Investigations