general problems of the 2017 Ford Edge - part 1

Progressive and then complete brake failure, stopping only after engaging the park-brake. The incident occurred on a 'sidestreet', [xxx]. No additional traffic at that time minimized immediate risk; the park-brake engaged at our home and the vehicle stopped. The brake pedal went completely to the car floor when pressed. The "low brake fluid" warning displayed on the dashboard. A puddle of fluid drained onto the pavement behind the right rear tire. The car was towed to the "serra Ford" dealership, farmington hills, michigan. The dealer found ". . . Right rear flex hose leaking. . . ". The dealer replaced both rear flex hoses, rear brake drums and rotors. The cost for brake related diagnosis, parts and labor was $1050. 54. I paid the bill because the parts were not yet available to satisfy recall 25v544. Discussions with the dealership directed me to Ford motor customer service to seek any reimbursement. I was told that because the recall was not addressed that any reimbursement possibility would have to wait it was. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The rear brake hose failed while driving, causing a sudden loss of braking power that nearly resulted in a collision. The vehicle had to be coasted onto a side street where we my son was able to get it home very slowly. Called Ford for repair due to open recall on it and now we have to pay for it out of pocket. Will consider suing on my son and other’s behalf due to the inability to replace these hoses proactively and stalling since April 2026.

Problem: rear brake flexible hose leak. The right rear flexible brake hose failed as I was driving home. The brake pedal went to the floor. Fortunately, that only occurred one block from my home. I parked my car in my driveway and looked for the source of the problem. My initial thought was that my brake master cylinder may have failed, so I added dot4 brake fluid to the brake fluid reservoir. The fluid immediately drained to the right rear tire and on to the ground. I did an internet search and discovered the recall. On xxx I called my local dealer (bob bell Ford, [xxx]) and the lady confirmed that the flexible brake hose for the recall was not available. I asked her to document my phone call and concern. Ford's own web site stated that my vehicle has a Ford recall campaign dated 2025-08-25, campaign 25s87/25v544. Rear flexible brake hose leak. This is a safety issue. I was advised to get the flexible brake line replaced at an independent repair shop and provide the receipts to them for possible reimbursement from Ford. I was informed that the recall has not officially been issued and that I should receive notification in September 2026. On xxx called Ford hq on their customer service line. They recorded my VIN. The lady informed me that the flexible brake line was not available and to wait for the official recall notice. I stated to her, in other words, my car should be a paper weight that can't be used. She understood my concern. The only way that Ford would reimburse me would be if the work was done by a Ford dealer, using Ford parts (that's currently impossible). I advised that I had no choice but to take it to an independent repair shop and use aftermarket parts to get the SUV back on the road. She said that she would advise her superiors of my concern. On xxx, my SUV was towed on a flatbed to prince's tire and auto service pasadena MD for repair. On xxx prince's confirmed that the right rear flexible brake hose had failed. Information redacted pursuant to the freedom of information act (foia), 5 u. S.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brakes and check engine warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 167,000.

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved recall is associated with the car. However Ford motors did not warn me that the brakes were having issues on the car.

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Edge. The contact received notice of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The contact stated that while his wife was stopped at a stop sign with the brake pedal depressed, the brake pedal remained floored for approximately 1-2 seconds before releasing, and then the vehicle resumed normal functionality. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

The 2017 Ford Edge was parked in a parking spot, the shifter visually and physically engaged in the park position. Exited the vehicle went into the store. A vehicle passing by behind the Ford Edge, noticed it slowly rolling backwards and did not stop colliding with the back of her truck. The Ford Edge still showed as it was in park during this occurrence after for the research, it does appear that Ford does have an issue with this and it is a known issue just no specific recall issued for this specific Ford Edge.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the stopping distance was extended. Additionally, after adding brake fluid to the brake fluid reservoir, brake fluid leaked from the brake fluid reservoir onto the ground. The vehicle was inspected by an independent mechanic and confirmed that the failure was associated with the recall. The failure mileage was 150,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated while decelerating or while coming to a complete stop with the brake pedal depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. In addition, the contact stated that upon further inspection, there was brake fluid leaking near the rear tires. The brake fluid reservoir was topped off. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,800.

There has been no accident as of yet. However Ford has sat on a recall for potential bad break lines on the 2017 Ford Edge for 8 months. Loss of breaks could easily result in multiple deaths. I would consider this as an egregious time to get flexible break line. A search of Ford parts stores indicate it is available. [xxx] have the parts listed as Ford f2gz-2282-c brake hose assembly Ford f2gz-2282-c brake hose assembly passenger side (replaced by f2gz-2282-g) and Ford f2gz-2282-d brake hose assembly driver side (replaced by f2gz-2282-h) at $10. 72 ea. This seems to include the updated part number. What is the hold up on such a serious safety issue resolution? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

- rear brake hose broke and was leaking fluid (manufacturer recall number 25s87 NHTSA recall number 25v544). Remedy unavailable. - braking and coming to a complete stop became nearly impossible. Had to put the car in park if the car was going to be stopped for a long period of time. - yes, I took the car to the closest independent service center where they detected the problem. - no, it has not been inspected by the manufacturer, police or insurance. - no, there were no warnings prior to the failure. The warning light for low brake fluid came on when the incident of being unable to stop occurred.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brakes failed to operate properly, causing the stopping distance to become extended. Additionally, the brake fluid warning light was illuminated. The approximate failure mileage was 72,000.

Consumer complaint summary nature of dispute: refusal to reimburse for safety-related recall repair (recall 25s87). Summary: on April 6, 2026, my 2017 Ford Edge (VIN: [xxx] ) became undrivable due to a failure of the rear brake jounce hoses. This specific defect is the subject of Ford safety recall 25s87. Because the vehicle was a safety hazard, I paid $1,854. 43 for an immediate repair at an authorized Ford dealership. Despite the dealer successfully performing the repair, Ford motor company (case #xxx-xxx) has refused my request for reimbursement and rental assistance. Ford claims "parts are not officially available" until April 2026, yet they allowed their dealer to sell me the parts for a private repair. This refusal violates my legal right to a free remedy for a safety defect under federal law. [xxx] and [xxx] (unknown last name) reiterated the refusal to reimburse my repair an told me after I have it repaired when the new parts are available I can submit my invoice for potential (not guaranteed) reimbursement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle and depressing the brake pedal, the brake pedal went to the floorboard. The contact heard a popping sound coming from outside the vehicle and discovered that the brake hose had ruptured and was leaking brake fluid, and the vehicle was towed to the dealer. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

While stopped at closed train tracks, my brake petal depressed about 2 inches further. After this I was having trouble breaking, I quickly pulled into a parking lot and had my car towed a nearby dealership. There is a recall out for the break line of my car, 25v544. The dealership called and confirmed that the ruptured break line is due the to outstanding recall that currently has no resolution. The dealership is trying to charge me for the repair of the break line, but promises a reimbursement once a solution is released for the recall. I believe that since the recall has had no resolution since September 2025, they have not fixed the issue in a reasonable amount of time and should not charge me for the break line repair.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 mph, the brake pedal was depressed while slowing for traffic, and the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the rear brake lines were cracked and needed to be replaced. The contact was aware of NHTSA campaign number: 25v544000 (service brakes, hydraulic); and was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 88,307.

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(r), the rear-view camera became inoperable. The contact stated that the rear-view camera image functioned properly and worked intermittently at night. The contact received notification of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 81,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving 45 mph, the brake pedal was depressed to stop for a traffic signal; however, the vehicle failed to stop as intended. The contact pumped the brake pedal, and the brake pedal was depressed to the floorboard. The contact stated there was no warning light illuminated. The vehicle was stopped and towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the rear flexible brake line had ruptured and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 25v544000 (service brakes, hydraulic); and the local dealer was contacted and informed the contact that the part was not available for the recall repair. The manufacturer was informed of the failure but advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(r), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts would be available closer to the end of 2025. The contact had not experienced a failure.

Recall notice 25v544 was sent out Aug 2025, and it's the end of April 2026 and nothing has been announced. Called my local dealer and they said it is now looking like may for a remedy. My brakes failed from this recall in February and its undrivable. . . And Ford is not doing anything to address this.

I was driving the vehicle and the brakes failed. The Ford dealership said that the parts were unavailable for the repair. I took to my local repair shop. There was a brake system leak and it needed an emergency repair. Ford is refusing to reimburse the repair even though their website and dealer say the part is unavailable from them.

On February 14th while operating the vehicle I experienced a braking failure where the brake pedal went to the floor and braking distance was increased. I had the vehicle towed to Ford of columbus in columbus, in on the morning of Feb. 16th where it was confirmed that the rear brake hose had blown due to the associated recall. The failure is exactly due to the recall as acknowledged by both Ford motor company and the dealership. Ford corporate acknowledged (case number xxx) that the repair should not be my financial responsibility yet they continue to demand that I pay out of pocket now for an interim repair because the "official" fix is not ready. By refusing to authorize a no cost repair for a vehicle that has already failed due to their recall, Ford is denying a safety remedy and forcing me to bear the financial burden of a known defect. I do not believe it is my responsibility to pay now and then have to jump through hoops to seek a refund at a "later date" determined by Ford. This is a deceptive and bad faith practice by Ford. I have called Ford motor company twice and have utilized the chat once. I have not heard back from the dealership in nearly 24 hours since asking for an update on the status of the repair that I have since approved. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Over several days prior to 2/10/2026, my vehicle showed continuous brake fluid loss, brake fluid warning light illumination, and significantly increased pedal travel, causing extended stopping distance and near loss of braking. On 2/10/2026 I brought the vehicle to autonation Ford frisco (wo #963104); their oasis report confirmed open recall 25s87 — rear brake flexible hose leak — on my VIN. The advisor confirmed no remedy was available and advised against driving until Ford released a fix. Because this was my only vehicle and it was unsafe to operate, I had no option but to take it to an independent shop, which confirmed and repaired the failed rear brake hose. This defect posed a serious risk of extended stopping distance and reduced braking capability, endangering myself and others on the road. Documentation (dealer work order, oasis report, repair invoice) available upon request. Total out-of-pocket cost: $959. 60.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s wife was driving and depressing the brake pedal, there was resistance to the brake pedal, and excessive pressure was needed on the brake pedal to slow and stop the vehicle. After arriving to the residence, the contact attempted to test the brake pedal and while depressing the brake pedal, there was a large amount of brake fluid leaking near the rear passenger’s side wheel. There were no warning lights or alarms from the onstar app or the instrument panel. The contact spoke with a mechanic and was advised to reach out to the manufacturer and inquire about the possibility of reimbursement if the vehicle was repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The contact stated that while driving approximately 20 mph and approaching a red light, the brake pedal was depressed, and the vehicle slowed down slightly, but the brake pedal went to the floorboard, and the vehicle continued rolling. The contact pumped the brake pedal, and the brake pedal went back to the normal position. The contact stated that the failure reoccurred when the brake was depressed again. The vehicle was coasted to a parking lot, and the contact became aware that the brake fluid reservoir was empty. Brake fluid was purchased from an auto parts store and added to the brake fluid reservoir; however, the brake fluid immediately drained from the vehicle. The vehicle was then towed to the residence. The vehicle was not diagnosed or repaired. The dealer was contacted, and the contact was advised that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was 185,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 mph and depressing the brake pedal, the brake pedal travelled to the floorboard. The vehicle jerked, made an abnormal grinding sound, and there was a delay in responding, causing the braking distance to be extended. An unknown warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the front brake hoses and the rear brake hoses needed to be replaced; however, the contact was informed that the part for the recall repair was not yet available. The contact requested a trade; however, the request was denied. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 20-30 mph and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle failed to respond as needed. The contact stated that while depressing the brake pedal several times, the vehicle responded, and the contact pulled into walmart and purchased brake fluid. The contact added two bottles of brake fluid to the vehicle and slowly drove to the residence due to the braking failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 109,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while coming down a parking lot ramp at approximately 5 mph and applying the brake pedal, the brake pedal failed to immediately decelerate and stop the vehicle. The brake had floored in order for the vehicle to eventually come to a stop. The contact inspected the vehicle and replaced the brake line for the rear driver's side of the vehicle themselves. The dealer was contacted and it confirmed that the remedy was not available. The manufacturer was made aware of the issue and it was confirmed that that parts may not be available till September of 2026. . The failure mileage was approximately 83,000.