general problems of the 2018 Ford Edge - part 2

I am filing a formal complaint regarding a potential failed or insufficient recall repair related to NHTSA recall 22v413 / Ford recall 22s43 on my 2018 Ford Edge (VIN: [xxx] ). Ford replaced the shift cable bushing in sept 2022. Within months, I experienced symptoms consistent with the original defect, including gear engagement issues, especially on inclines. One day, after shifting into reverse in a parking lot, the car rolled forward. I had to slam the brakes to avoid hitting another vehicle and feather the gas to reverse. These issues continued. Despite multiple service visits and reporting concerns, the dealership failed to document the problem. In sept and Nov 2024, I again contacted the dealer. On Dec 18, 2024, they finally provided a loaner and inspected the vehicle. A full teardown revealed internal damage: metal debris in the solenoid body, worn sun gears, and failed clutch components—consistent with long-term gear misalignment. Ford has offered partial financial help but refuses to cover the full cost, leaving me with over $1,300 out-of-pocket despite raising concerns during the warranty window. As of June 16, 2025, the vehicle is still disassembled and remains in the dealership’s service bay with no firm repair date. I have been without my personal vehicle for six months. I respectfully request NHTSA investigate whether recall 22v413 repairs are failing prematurely or inadequately prevent long-term damage. Assess whether further manufacturer responsibility is warranted for failures linked to this recall. Encourage Ford to fully cover repair costs under an extended remedy. Consider requiring a recall performance audit or extended warranty for affected vehicles. Thank you for reviewing this safety matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Coolant leak into engine cylinders 2018 Ford Edge ecoboost engine Ford dealer said VIN # not under recall but know design flaw across the board with engine.

2. 0 ecoboost complete failure engine thermostat failure.

My check engine light was on and my car would shake and vibrate upon staring the engine. I was running low on coolant when I shouldn’t be despite no signs of leaking on the ground. I took it to an authorized shop by carfax, it’s autotech in o fallon, mo. They ran diagnostic tests and the codes were p0302 and p0316, which apparently are common issues with Ford Edges between 2015-2018. The shop owner said it’s normal for these cars even with low miles to end up needing a new engine bc of how Ford built them to where there are cylinder misfires causing coolant to leak into the engine causing engine failure. I asked why there were no recalls on this known issues and he assumed it must be bc no one died yet. I have since been reading thread after thread online of customers having this same issue and needing a new engine some even after only 25,000 and 50,000 miles. I bought my car used less than a year and a half ago with 59,000 miles on it and was not offered a warranty, which I know no why, they probably knew of the issue and the dealership didn’t want to be on the hook to cover a new engine. So now I’m stuck with an unsafe car to drive or shell out $9000 on a new engine that will fail like others who had theirs replaced only to have the same thing happen. I love my car and don’t want to give it up. How can Ford take ownership of their poor design flaw that is causing this to happen and put us at risk of being stranded or worse when our engine blows? Ford tough…how so? these cars are worthless after only 25,000 for some. For me I only got 15000 miles out of my car that I still owe $17,000 on and now I’m told I have to pay almost $10,000 to replace the engine for their design flaw that they have known for years is a major issue? there are lawsuits for this issue. There is class action in California for this issue. How can they get away with this? I’m stranded right now and I can’t afford to fix it and nor should I have to. Ford should be held accountable, not me.

Ford Edge using coolant, temperature light turning on. Scanner indicates misfiring on cylinder #3. TSB report shows ongoing issue with a cracked cylinder, #3, causing the misfiring and coolant use. Vehicle has only 77k miles on it and maintained by dealership. This is a on going issue that apparently can only be resolved by replacing the engine.

Purchased a 2018 Ford Edge new I’m early 2019. The car has 65k miles and needs a new engine due to coolant leak into cylinder 3. This should be a recall item and Ford refuses to stand by its product. An engine with miles this low should not need replacement.

Bought used Feb. 2023. End of March cylinder 3 misfire code pops when the check engine light comes on. Replaced all spark plugs and 1 engine coil for cylinder 3. On off until Aug. 9th when the light came back on and I took to Ford dealership. Paid for a diagnosis and the next day they called and said the coolant is leaking into the engine and this is a “known issue” and I will need a new engine. I have barely put 3,000 miles on top of the miles it came with. Should not have to pay for a new engine with a “known issue”!.

Car just hit 100000 miles. Engine light came on . Took to barnes crossing Ford in new albany. After inspection was in formed coolant was leaking into engine and block needed to be replaced. The car did not overheat but the coolant leaking into engine could have ignited a fire due to other chemicals present such as oil, and other fluids needed to operate motor. TSB was already issued regarding this defect as well as multiple complaints and a recall on escapes and fusions that ended in 2022. Because of lack of investigation and safe recall this problem continues to pose a danger to myself and others. Motor has to be replaced at the nominal fee of 6500. 00 . The problem continues to exist.

We were sent a recall notice from Ford (program 22n12-flexplate) in September 2022. Our vehicle was in the service department for an engine replacement in August of 2022. I asked my local dealer to make repair before I left for a trip from lewisville, TX to athens, GA for our granddaughter's graduation. They would not because the flexplate must be broken. On our return trip home, we pulled into our hotel in laurel, ms. There was loud noise from the engine compartment. Went to the local dealer and he said come back in the morning and they would check it out. They found the flexplate broken and the dealer said the vehicle was unsafe to drive. Thank god it broke in town rather than on the lonely interstate at night. We believe this program should be completed immediately before you are left alone on the side of the interstate. In addition, we incurred extra expenses that Ford is not reimbursing us.

The vehicle is a 2018 Ford Edge and has less than 100k miles on it. Car was leaking coolant and we took it to the dealership where they told us it was leaking coolant into cylinder 4 and was possibly a cracked head. They had an adjuster, from the warranty company, inspected the vehicle and the adjuster stated we needed a new motor on 2/20/23 then 3 days later, 2/23/23, the warranty company contacted the dealership and told them they revoked the engine swap. They stated it must be damaged by an internally lubricated part. The dealership also put in an appeal to the denial. We've been having a constant battle with the warranty since February 4th. My car was in shop for 36 consecutive days and has yet to be fixed. The vehicle can overheat due to the constant leak of coolant and catch on fire or potentially blow up the entire motor while operating. We have been in emotional distress, extreme financial distress and its attempted child endangerment. I take my vehicle to and from work and to pick up my 2 year old son from daycare. If the engine was to blow, we could crash or get stuck and it could be fatal to both my child and I and my husband if he is driving.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle was serviced under an unknown recall for a flex plate; however, the failure was experienced. The contact stated that while driving at various speeds the check engine warning light illuminated. The contact stated that the vehicle would jerk while driving. The contact stated that the dealer was contacted and informed her to drive the vehicle for 3 days and if the light remained on to bring the vehicle to the dealer. The vehicle was taken back to the dealer who diagnosed the failure as coolant leaking into a valve and the engine needing to be replaced. The vehicle was not repaired as the warranty company informed her that this was a known Ford defect. The manufacturer was notified of the failure and informed the contact to call the NHTSA hotline. The approximate failure mileage was 70,000.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle lunged forward while being started. Additionally, the check engine warning light was illuminated. The contact related the failure to NHTSA campaign number: 22v413000 (power train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contacts husband owns 2018 Ford Edge. The contact stated that while driving various mph on multiple occasions the vehicle accelerates without the accelerator pedal being pressed. Additionally, when the vehicle is shut off the engine still sounds like its runs. The check engine and powertrain malfunction safety warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified and a case number was provided. The failure mileage was 67,500.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into the intended gear, and then the vehicle lost motive power. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

My vehicle only has 77k miles on it and is already needing an entirely new engine due to coolant intrusion into the cylinder. We discovered this after replacing all the spark plugs in the vehicle and the check engine light not disengaging. You should not have to replace an entire engine with only 77k miles. This is a known issue with Ford referencing two bulletin's - the first bulletin #19-2346 and now with bulletin #22-2133. They are refusing to cover the repairs 100% and expecting the consumer to pay 40% of the cost of their known issue of a $10k repair ticket. It also clearly states in the recent bulletin that the mil may or may not engage with this issue. If we had know that this was an issue with this vehicle inside the 5 year/60k mile powertrain warraty which would have covered the repairs 100% we would have taken care of it then. The mil was never engaged and provided any indication that this was going on. It was discovered after the mil engaged at 77k miles and we took it in for service and had all spark plugs replaced costing almost $300 in repairs just to discover that did not resolve the check engine light to stop illuminating. This vehicle has been maticulously maintained since taking ownership of it in 2018. All service records are available if needed.

The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I've bought a 2018 Ford Edge sel July of 2021 at zech Ford (kansas), it had just a little over 50k miles, within the first month of ownership, engine light comes on (code p0301), I took to the dealership and they replaced the oxygen sensor, everything seemed fine since. This last may, the flex plate cracked, I took to greenway Ford dealership (florida) and paid $3,085. 36 for the repair, within just an hour of having the car back, engine light comes on (p0301), I immediately took the car back, they kept the car for the weekend, replaced the stream O2 sensor and charged me $105. 24, they only charged me for the part, they waived the labor fee since I just had a $3k repair. Now, 2 months later, engine light comes on again for the same code p0301, but this time I can hear liquid running through the dashboard and a lot of white smoke coming out of the exhausts, I popped the hood and see that the coolant container is virtually empty, so I’ve bought some and added to it, I took it back to greenway Ford, left the car there and couple hours later they called me to let me know that the coolant leaked into the cylinder and tells me that my only option is to have the engine replaced at a cost of $8400! this is my only car, I still owe $22,700 and I do not have $8k to get it repaired! and the car has about 94k miles now,.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not yet available.

Car rolled out of drivewayacross road and hit tree in neighbors yard which kept it from hitting house. 10,000 in damages to rear of car. While car being repaired heard about recall. Body shop told us about it. Took @ 3 months to get car repaired. No one in car at time of rollaway.

The contact owns a 2018 Ford Edge. The contact stated while driving 35 mph, the contact heard a clicking noise coming from the engine compartment which resulted in the vehicle losing power. The contact stated no warning light was illuminated. The vehicle was able to be pulled over but was not restarted. The vehicle was towed to a local mechanic where it was diagnosed with needing the torque converter replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18v390000 (power train) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds the vehicle would hesitate when accelerating and had stalled on several occasions. The vehicle was taken to the local dealer who serviced the transmission and the failure was remedied but later the failure reoccurred. No further information was available. The vehicle was taken back to the dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 20,000.

Had oil changed at dealership in Dec 2020and advised of low coolant. Tech checked no leaks found. March 2021 check engine light came on code p0301, misfire in cyl 1. Had new spark plugs put in. Drove 500 miles, code came back. Swapped coil pack from cyl 1 and 2, drove another 450 miles code came back. Had injectors checked, all ok. Car started having a slow sluggish start to it. Noticed coolant was empty. Refilled, within a day empty. Took to shop and coolant in cylinders.

There is an electrical issue with this vehicle - started at 24000+/- and drained batteries - after replacing 4 batteries - check engine light came on - dealer did pressure check and engine had to be replaced! after replacement, battery was again dead. They cannot find reason for drained battery. This vehicle is unsafe and potentially a fire hazard. I cannot get relief from Ford motor - refused to buy back. Vehicle was parked every time battery was drained.

When at highway speeds and try to speed up to change lanes step on gas pedal and nothing happens car just slows down till I let off the gas pedal.

The front axle, (known as the half shaft) blew out all the grease in the rubber boot. The inside front , driver's side tire, suspension and brakes were covered with grease. Came from the dealership like this, auto had 42 miles at time this was noticed.

Loss of transmission power, like as if the transmission cant decide which gear to be in, then when it selects the gear it slams into gear so hard that it feels like you have been hit from behind by a truck. This has happened while driving in stop and go traffic, when driving thru a dip in the road,and most disturbingly while driving up a long steep hill.