general problems of the 2019 Ford Edge - part 1

Egr cooler is broken, which could have caused engine damage and potentially could have led to car catching on fire with my daughter and I in it. Vehicle had trouble starting, then white smoke started coming out of exhaust. My daughter and I were stranded, waiting for a towing company. Cost of repair is more than $2600. There were no warning lamps, messages or symptoms prior to the issue. This problem has been diagnosed by a Ford dealership. I spoke with Ford customer service and they refuse to pay for the repair. The following article describes current class action lawsuits against Ford on this issue: [xxx] "according to the lawsuit, Ford has known of the ecoboost coolant leak problem since at least 2010, based on pre-production tests, early warranty claims, replacement part orders, numerous technical service bulletins and consumer complaints submitted to the automaker’s dealer network and the national highway traffic safety administration (NHTSA). Nevertheless, Ford has “knowingly, actively and affirmatively omitted and concealed the existence” of the defect in order to sell more vehicles, the suit alleges. As for owners and lessees, the complaint alleges the drivers have overpaid for vehicles that increase their chance of being involved in a collision due to an engine overheating, catching fire or catastrophically failing, the lawsuit says. " information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving between 50 and 60 mph, the car seems to be swaying left and right.

While accelerating from a stop or at lower speeds, the vehicle jerks or lurches significantly during gear changes. The jerking continues until the vehicle reaches cruising speed. The condition affects drivability and creates concerns about vehicle control when entering traffic or crossing intersections. The problem has persisted despite normal operation. The vehicle has been diagnosed as requiring transmission repair/rebuild. I am aware of Ford technical service bulletin 21-2389, which describes shuddering, bucking, or jerking in certain 2019 Ford Edge vehicles. The symptoms my vehicle exhibits appear similar to those described in the bulletin.

Transmission failure. Way to common with these transmissions and touqure converters.

My 2019 Ford Edge has a powertrain malfunction and it states to seek the dealership immediately! the SUV is swaying badly and the auto start/stop components scares me whenever restarts and there is a burning smell- its nearly causing me to lose control once it restarts. . Please help im affraid to drive it. This is my only means of transportation and I am dissabled.

The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue.

Transmission is jerking & shuddering TSB 21-2389 and 21-2081 however mine isn’t recalled yet and needs immediate attention it’s doing the exact same.

Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local Ford dealership on 2/17/2026 with approximately 75000 miles on it and they told us we are in need of a transmission replacement.

Have only had 2019 Ford Edge sel for just about 3yrs. . Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds. . . While driving over the weekend Jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time. . . Had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these Edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day, it was smoking so bad couldn't see clearly out winshield, people honking telling me vehicle was on fire underneath. After all the chaos, fluid everywhere, smoke, burnt smell, jerking, ect. . Still no alert on dash of any kind!.

At approximately 10:30 a. M. On 12/28/2025, while traveling on the highway, the panoramic sunroof of my 2019 Ford Edge sel spontaneously exploded without warning. The failure was accompanied by a sound similar to a gunshot. The weather was clear and sunny, with an ambient outdoor temperature of approximately 20°f. The vehicle had been pre-warmed, and the interior climate control was set to 73°f. There were no vehicles immediately in front of me, no overhead bridges, and no evidence of road debris or external impact. Upon the failure, the tempered glass shattered completely, the majority of the glass was forced into the passenger cabin, landing primarily in the backseat. This created an immediate safety hazard, distraction, and risk of injury from glass debris while maintaining vehicle control at high speeds. There is no "impact crater" or point of origin suggesting a rock chip as the front portion of the roof shattered completely; the glass appears to have failed due to internal tension or thermal stress. I am reporting this as a structural defect of the vista roof glass assembly.

Car lost power while in motion at 60mph, no warning lights or notifications on Ford pass. After pulling off road car would only crank but never start. Fluids were leaking from undercarriage near transmission, but unsure what fluid it was.

2019-2021 Ford Edge & Lincoln nautilus equipped with the 8f35 transmission for defective failures. Ford issued TSB 21-2389, but it does not resolve the issue.

I am submitting this complaint regarding my 2019 Ford Edge, which now requires a full transmission replacement despite having fewer than 90,000 miles. A major transmission failure at this mileage is highly abnormal for a vehicle of this age and maintenance history. Prior to the failure, I experienced shuddering and irregular shifting, yet the vehicle’s warning lamps did not consistently illuminate to indicate that there was a problem. The lack of warning indicators prevented early detection and contributed to the severity of the issue. I received a repair estimate from don seelye Ford in kalamazoo, mi, totaling $11,534. 07 for the transmission replacement and related service. This cost is excessive and entirely unexpected for a vehicle with under 90,000 miles, and it places a significant financial burden on me as the owner. Given the premature nature of this failure, the safety concerns it created, and the extremely high repair cost, I am requesting a full review of this matter and consideration for assistance or coverage.

Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The usb ports for android auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from android auto. I then have to unplug the cable then replug back into my phone or the usb port to hopefully get it to work again.

Sunroof spontaneously shattered.

Rear backup camera image went fuzzy, then blank. Can no longer get a camera image when in reverse repeatedly.

My backup camera consistently blurs out with colored lines inconsistently. This has happened since I bought the vehicle over 3 years ago.

Vehicle had a studdering problem, spark plugs replaced, dealership said the spark plugs were masking an “underlying issue with the transmission shudder and torque converter and transmission was at the end of its life”. The unknown of the state of the transmission is the safety concern to me and others. The vehicle has been inspected by ed morse Ford. There was no indication other than shudder on acceleration, until the dealership looked at it. The shudder recently started end of August 2025, and has gradually gotten worse until taking to dealership (October 13 2025).

Back up camera often gets stuck on and will show what is behind you while driving forward. Or the screen will be blue and not show anything in forward or reverse. It has happened approximately 35 times since purchasing it in March 2025.

Some vehicles may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events transmission slipping in multiple gears when warm, torque-converter slippage, burnt fluid. Estimated repair cost rear differential binding during slow-speed turns. Estimated repair cost.

I am wanting to share my concerns about my 2019 Ford Edge. My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway. My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park! we tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford dealership - after hooking it up to the computer several times (while it was under 60,000 miles on the odometer), the dealership told me that they changed a few things on the computer and 'it would drive like hell for a while, but it will get used to my driving and get better' !! after contacting them more, they told me that it needed a new throttle body. I wanted a second opinion so a friend trailered it to another Ford dealership and they tested the transmission liquids and told me that it needs a new transmission. (it was now over 60k. ) Ford said that if I would pay them $4500, they might cover the other the $4500 for the new transmission. I had my Edge for about a year when this happened and now it has been sitting in my driveway since last summer!! I am still making the monthly payment on it, plus full coverage insurance for a pretty driveway ornament. My friend found paperwork regarding transmissions like mine having troubles (and he showed it to the local dealership - they did nothing) so I have been watching for recalls on the transmission. If you have any suggestions, etc please let me know - I do not have $4500 to fix my car. . . . . . When this all started, I contacted Ford and started a case on it. (8/26/24). Case #xxx. I was told by the dealership to start it myself and keep an eye on it; but when I called Ford regarding it - they told me that the dealership should be the ones doing this. . . . . . Information redacted pursuant to the freedom of information a.

-my 2019 Ford Edge transmission went out it won’t shift at all and when it does it is shifting harsh the car has been not drivable for 2 month and I only got it in Jan 2025. Yes this vehicle can be inspected upon request. -there were no warnings at all it just started not shifting when I went to back up and after giving it gas it shifted hard had to drive it around the parking lot trying to figure out what was wrong until a warning light came on I could of taken it to work and it could of went out on me on the freeway and it could of caused and accident -I sent it up to kirk’s auto in livonia mi and they quoted me $6,800 and that’s with out a warranty package on the new transmission -I also tried to get my transmission rebuilt so I sent it to westland transmission in westland mi and was told there is no way to rebuild that type of transmission and it would be $7,200 to drop a new one in -no the vehicle was never inspected by the manufacturer, police, or insurance representatives - I am highly upset Ford I still have a note on the car because I just bought it and now I have to try to come up with $7,200 to fix the car with.

2019 Ford Edge 40000 miles and has shuttering and jerky shifting below 30mph. Dealer says torque converter is bad also auto start stop not working. Car is well taken care of and garaged. This seems to be common issues with this model and year vehicle should be a recall.

Hvac dual climate control won’t blow hot on passenger side when heat is on.

I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "engine coolant over temperature" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the egr cooler ($2300). Drove off the lot and the vehicle was shuttering upon acceleration. A( a known issue with the Ford 2. 0 ecoboost engines but yet there is no recall) after diagnosing, Ford came back and said I need to replace the torque convertor ($3100). This is a 2019 vehicle with 84,277 miles on it. These issues should not be happening. Ford has done nothing but issue TSB's on them.

Completed a transmission change, new battery, oil change, and spark plug change and the car is still jerking when changing gears and touch screen keeps turning off.

The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.

Rear camera stays after shifting out of reverse.

Back up camera stays on after the vehicle is shifted into drive.

The transmission has consistently been stuttering and slipping. It’s most notable at low speeds accelerating from 0 to 30, 40mph. Around 2-3k rpms it stutters every day. This have been going on since about 90,000 miles.

My car started jerking when I drive and it would stall. I went to the dealership and at first they stated that it was probably nothing. They told me I can leave it with them but it would take 2 weeks to be assessed. I was responsible for my own rental car during this "assessment period". After the assessment they determined it was the transmission and it had to be totally rebuilt and it would take another 2 week. Despite fortunately being under power train warranty, the dealership would only cover part of the rental for another 2 weeks.

I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8f35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto start/stop accumulator switch no longer functions. These issues directly match the conditions described in technical service bulletin 21-2081 and safety recall 20s49, yet my VIN is not included in the safety recall because the part was not assembled at the oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause.

For several months, my vehicle had been shaking while driving and when idle; felt as though the transmission was slipping. When reported to the dealership and after constantly having the vehicle serviced, no issue could be found. Recently the vehicle stalled while attempting to reverse. The vehicle had to be turned off and restarted before the gears could be switched properly. No indicator lights came on before or after the incident. The vehicle was taken to the dealership and diagnostics resulted in the following: "torque converter shutter gears 4 & 5 slipping. Abnormal signals and solenoid. Metal debris found in fluid. Replacement of transmission suggested. " the advisor stated that the vehicle is unsafe to drive until the transmission has been replaced.

Vehicle shuddering at speeds between 25-40. . . Vehicle has a little over 58k miles on it. . . Found no recalls but numerous issues of same degree. . . Ford not wanting to take responsibility for bad product! costing the owners thousands in repairs!.

Transmission failed due to issue with planetary gear. According to the mechanics, this is not a part that can be accessed or maintained by the consumer. Yet the entire transmission is shot because of it. Cost to repair is $12,000. Ford is paying $5,000. Shouldn't they pay more since it's a defective part? I see reports of transmission issues across Ford Edge models.